Remote 1st/2nd Line Support Jobs in the UK excluding London

10 of 10 Remote 1st/2nd Line Support Jobs in the UK excluding London

1st / 2nd Line Support Engineer

Blackburn, Lancashire, England, United Kingdom
Hybrid/Remote Options
Mexa Solutions LTD
1st / 2nd Line Support Engineer £35,000 - £40,000 | Blackburn (Hybrid) | Evening / Night Shifts When most people are logging off, you’re just getting started. You’re the type of engineer who thrives on owning a problem end-to-end, whether it’s a password reset or an … key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24 / 7 team. What’s in it for you? Salary : £35,000 - £40,000 Location : Blackburn (hybrid model) Shift Pattern : Either: Night shifts (Mon-Fri: 12:00am to 8:30am … ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem Exchange and hybrid mail environments Troubleshooting Windows 10 / 11 desktop issues and mobile platforms (iOS / Android) Handling tickets from internal and external users across multiple technologies Escalating where necessary but owning everything you can Contributing More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

1st/2nd Line Support

Godalming, Surrey, England, United Kingdom
Hybrid/Remote Options
Techunite Ltd
Techunite Ltd are recruiting for a 1st / 2nd Line Support Engineer to join an expanding organisation based near to Godalming. The role is mostly a mix of hybrid remote working but may involve some local site visit work. Looking for candidates who have experience to both 1st and … / or 2nd line. You will be involved in establishing best practices, influencing the direction of the IT and cloud solutions on offer as well as ensuring the efficient and smooth running of both internal and client infrastructure. Key Requirements: Experience working in an IT helpdesk environment Experienced Microsoft 365 Administrator Experience working with Azure Active Directory … and Security Setup for Entire 365 Estates Experience maintaining Cyber Essentials / Essentials Plus compliant infrastructure Server administration to include Active Directory user and groups, Exchange / Office 365, file shares and permissions. Able to effectively communicate with team members, customers and managers and promote ideas and innovation. Methodical and adaptable approach to problem solving, must show initiative More ❯
Employment Type: Full-Time
Salary: £28,000 - £32,000 per annum
Posted:

IT Support Technician (1st and 2nd Line)

Manchester, Lancashire, England, United Kingdom
Hybrid/Remote Options
JAMES RECRUITMENT LTD
Manchester - £30,000 - £35,000 plus excellent benefits and career opportunities Job Title: IT Support Technician (1st & 2nd Line Support) Location: On-site (Hospital-based) Hours: Monday–Friday, 9am–5pm On-call: Occasional, only in rare cases of critical IT failure About the Role We are seeking an experienced and … proactive IT Support Technician to join our on-site hospital team. In this role, you will provide essential first and second line support, ensuring the smooth operation of our IT systems and delivering responsive assistance to staff. This position is fully on-site due to the nature of the work and is not suitable … for hybrid or remote working . Key Responsibilities Provide first and second line support to hospital staff across all IT issues. Diagnose and resolve a wide range of IT troubleshooting queries. Manage and maintain networking and servers , including installations and updates. Support and maintain IT hardware such as desktops, laptops, and printers . Install More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support Technician (1st and 2nd Line)

Brinsworth, Yorkshire, United Kingdom
Hybrid/Remote Options
Adept Resourcing
IT Support Technician - Manufacturing Location : Rotherham Hours : 35 hours / week - Monday to Friday 9:00-5:00 Salary : 26,000 - 32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of manufactured systems … high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working … Enthusiasm and willingness to succeed Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Windows server Installation and configuration of hardware and peripherals Networking, LAN / WAN / WLAN / VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject Please More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 32,000 Annual
Posted:

IT Support Technician (1st and 2nd Line)

Rotherham, South Yorkshire, United Kingdom
Hybrid/Remote Options
Adept Resourcing
IT Support Technician - Manufacturing Location : Rotherham Hours : 35 hours / week - Monday to Friday 9:00-5:00 Salary : £26,000 - £32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of manufactured systems … high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working … Enthusiasm and willingness to succeed Essential Skills and Knowledge Good understanding of Windows and O365 suite of applications Windows server Installation and configuration of hardware and peripherals Networking, LAN / WAN / WLAN / VLAN Problem Solving Self-motivated with a passion for I.T. Reliable and Punctual Minimum A Level qualifications in an IT related subject Please More ❯
Employment Type: Permanent
Salary: £26000 - £32000/annum benefits
Posted:

IT Support Analyst (1st 2nd line)

Edinburgh, City of Edinburgh, United Kingdom
Hybrid/Remote Options
Lorien
Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office / 2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh … team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd … and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10 / 11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security principles. Ability to support 200+ user More ❯
Employment Type: Permanent
Salary: £32000 - £38000/annum
Posted:

IT Support Analyst 1st 2nd line

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid/Remote Options
Lorien
Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office / 2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh … team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd … and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10 / 11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security principles. Ability to support 200+ user More ❯
Employment Type: Full-Time
Salary: £32,000 - £38,000 per annum
Posted:

Desktop Support Engineer - 1st and 2nd Line - Falkirk- Hybrid - £40,000

Falkirk, Stirlingshire, Scotland, United Kingdom
Hybrid/Remote Options
Ashdown Group
Desktop Support Engineer – 1 st and 2 nd Line – Falkirk– Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you … will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Falkirk office and 2 at home. Key … of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and More ❯
Employment Type: Full-Time
Salary: £40,000 per annum
Posted:

IT Support Engineer - 1st and 2nd Line - Kingston, Surrey - Hybrid - £40,000

Kingston, Fochabers, Morayshire, Scotland, United Kingdom
Hybrid/Remote Options
Ashdown Group
IT Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £40,000 Service Desk Analyst A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st … and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer … role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across More ❯
Employment Type: Full-Time
Salary: £25,000 - £40,000 per annum
Posted:

Desktop Support Engineer - 1st and 2nd Line - Kingston, Surrey - Hybrid - £45,000

Kingston, Fochabers, Morayshire, Scotland, United Kingdom
Hybrid/Remote Options
Ashdown Group
Desktop Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st … and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer … role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:
1st/2nd Line Support
the UK excluding London
10th Percentile
£26,000
25th Percentile
£27,000
Median
£30,000
75th Percentile
£33,750
90th Percentile
£36,750