3 of 3 Remote/Hybrid 1st/2nd Line Support Analyst Jobs in the UK excluding London

Hybrid IT Support Analyst (1st/2nd Line)

Location
South Shields, England, United Kingdom
Analyst to join the Infrastructure and Security Team at our South Shields head office. You will provide 1st / 2nd line and desktop support across multiple sites globally, aiming for first-time fixes and ownership through resolution. … Responsibilities include incident management, hardware support, user account handling, and basic network tasks. The role offers hybrid working, training opportunities, and staff benefits. #J-18808-Ljbffr ...

IT Service Desk Analyst — 1st/2nd Line Support (Hybrid UK)

Location
Manchester, England, United Kingdom
role sits within Canopius' Service Desk team and provides Level 1 and 2 IT support across Canopius offices … with core hours 08:00–18:00 and some weekend work. The Service Desk Analyst will handle 1st / 2nd line requests, log tickets accurately, and maintain ownership from issue intake to resolution in a hybrid Manchester-based setup. You will ...

Service Desk Analyst — Hybrid 1st/2nd Line Support

Location
Cheltenham, England, United Kingdom
Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile ...