1 to 15 of 15 1st Line Support Jobs in the UK excluding London with Remote Work Options

1st Line Support (Shift Controller) Leeds based - hybrid working 3 - 6 month initial contract Night Shifts Shifts currently cover 6 nights Sunday - Friday from 18:00 - 07:00 (37 hours over 3 nights) Our client, in the public sector, is looking for a 1st Line Support to join their team. Specific duties include: Duties will include backups and batch processing, file transfers, pro-active monitoring of both the network and physical components within the Data Centres, and the monitoring of incoming e-mails or alerts, with a view to … raising out-of-hour incidents to the respective support group. The following are essential requirements: Ability to communicate effectively with a wide range of people, both written and verbally Ability to work flexibly as part of a team & show initiative Ability to balance competing priorities to meet conflicting more »

individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a 1st Line Support engineer who specialises in Unified Comms and Telephony. 1st Line Support Engineer Remote … tickets and collect information surrounding issues. Provide excellent customer service as you will be the voice of the company Log tickets in the support system and escalate relevant issues when appropriate Managing issues in appropriately in … a timely and efficient manner Being proactive in your approach to system alerts and general activities. Required skills and experience: Experience in a first line role, preferably for an MSP but not essential. Knowledge of VOIP telephony – mainly 3CX is preferred. Experience in O365/Microsoft and Windows more »

are the resourcing partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service … the phone, Teams or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and more »

and estates and these clients are both local and national. We are client focused and work in collaboration with our clients. The Role As 1st Line IT support, you will be part of a team handling the initial point of contact for support … as well as own transport if possible. Responsibilities You will be expected to log, categorise, troubleshoot, fix and escalate where applicable to 2nd line support. You will be responsible for primary application support covering Microsoft Office as well as numerous legal applications. You will also be … a positive telephone manner. We are also looking for someone who can work on their own initiative but operate as part of the support team. The ideal candidate will have a good understanding of the following: ● Windows 10 and 11 ● Microsoft Office 2016/365 ● Basic networking skills more »

authentic selves to work and we will always ensure everyone here has an equal opportunity to reach their full potential. At Stone we support employees and embrace diversity. This goes beyond policies and procedures to nurturing a culture of inclusivity and engagement. From comprehensive training programmes including apprenticeships … to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company? We are seeking a 1st Line Support Team Leader to join our Support & Managed Services team. We are looking for someone to provide … leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service more »

1st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment … which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. Technical Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active more »

Job summary Are you a First Line Support Desk Analyst with good knowledge of MS Office 10 and 365? Would you like a hybrid working arrangement working from home as well as the office? We are looking for a Support Desk Analyst to join … workplace Experience of MS-Windows 10 and Office 365 and other established technologies. Main duties of the job About the Role: As the First Line Support Desk Analyst you will work with your IT colleagues to ensure that a user focused first line I.T. … clinical roles, a full clinical training package will be provided along with comprehensive support. Nursing & midwifery colleagues will have the opportunity to train in 1st & 2nd trimester sonography scanning, contraception fitting & STI testing. For surgical units you will gain experience in conscious sedation & general anaesthetic treatment in our operating more »

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »

busy professional environment. Established over 25 years ago, the company has an enviable reputation, low staff turnover, and a diverse range of clients. THE 1ST LINE IT SUPPORT ENGINEER ROLE: Working in a team of 9 IT support staff, you will be: Taking … on your feet and solve any complex issues with empathy Keen to learn and gain further industry-recognised qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1ST LINE IT SUPPORT ENGINEER: £21,000 - £25,000, dependent on experience Flexible and hybrid working once trained Private medical insurance … in recognition Holiday loyalty program Kitted out staff room with pool table Regular staff social Free car parking To apply for this role as 1st Line IT Support Engineer, please click apply online and upload an updated copy of your CV. No overseas applicants please. more »

1st Line Support Engineer My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1st Line, First Line, IT Support Engineer, IT Support Analyst, IT Engineer, Junior IT Support more »

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »

Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … Cover Letter for this role. Candidates with experience of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, 1st Line, 1st Line Technical Support Analyst, 1st Line Helpdesk Engineer, 1st Line Support Engineer, 1st Line Support Technician may also be considered for this role. more »

30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC more »

IT Support Engineer - Kent - Onsite - £30,000 per annum + excellent benefits Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1 st Line Support Engineer to be responsible for ensuring all IT Systems are up and running … of incidents and requests assigned to you and manage them through to resolution. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support more »