3 of 3 2nd Line Desktop Support Jobs in the UK excluding London

Desktop Support Lead/Senior 2nd Line Support Analyst A fantastic opportunity has arisen for a Desktop Support Lead/Senior 2nd Line Support Analyst to join our leading legal client on a permanent basis. Desktop Support Lead …/Senior 2nd Line Support Analyst Responsibilities and Duties: • Using the Incident Management tool to record and accurately create/update all Incidents/Requests in line with defined quality requirements. • Maintain high levels of incident ownership through the incident lifecycle to satisfactory customer resolution. • Responsible for working as part of a team … Assist in knowledge sharing by contributing towards the creation/amendment of support documentation into the Knowledge Base Desktop Support Lead/Senior 2nd Line Support Analyst Knowledge, Sills and Experience: • At least two years' experience in a similar role. • ITIL Foundation accreditation preferred. • Strong knowledge of Office More ❯

IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked … in the following roles, we’d also like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION … from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support More ❯

Devonshire Hayes have partnered with a great organisation to help them secure a 2nd Line Team Lead/Desktop Support Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and providing escalation support for complex technical issues. Proven experience of leading 2nd Line/Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user … management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support and troubleshooting (PCs, laptops, printers). Experience with remote monitoring and management tools (RMM). Excellent customer service and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work in the office fulltime for this opportunity. More ❯