26 to 50 of 106 2nd Line Engineer Jobs in the UK excluding London

2nd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become … support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management whilst sharing experience and skills where applicable. Company benefits include: Starting salary of £26K-£30K DOE 22 days annual leave + bank holiday … t up to date - please reach out to Gianluca @ circle recruitment (dot) com KeWindows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, cambridge, cambridgeshire, peterborough, hyper-v, exchange, Circle Recruitment is acting as an Employment more »

Second Line SDWAN Support Engineer Onsite: Solihull Are you proactive, determined 2nd Line support engineer with proven hand on skills? Can you adapt to new challenges and work flexibly across multiple customer accounts within a large support team? Do you want … your opportunity to shape it for the better. We have a number of roles within the SDWAN team in both Bracknell and Solihull for 2nd line engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be … offerings across government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2nd Line Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineer more »

Job Title: 2nd Line MSP Engineer Location: Skelmersdale, West Lancs Salary: £27,000 - £33,000 Our client, a thriving Managed Service Provider who deliver solutions through IT Support, Infrastructure and Networking support are looking for a 2nd Line IT Support Engineer who will serve as the first point of escalation from the 1st Line engineers and handle more complex incidents and service requests.... more »

We are seeking a 2nd Line Support Engineer for our Foundation IT team. The Digitally Enabled Learning Strategy will require high-quality, effective support for students and staff within each school. Students and staff need to be confident that when an issue arises it can more »

We are seeking a 2nd Line Support Engineer for our Foundation IT team. The Digitally Enabled Learning Strategy will require high-quality, effective support for students and staff within each school. Students and staff need to be confident that when an issue arises it can more »

2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR35 - 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. This role will be to assist … with my clients 2nd Line backlog requests and new BAU escalation tickets. As well as being technically skilled you will be need to have a excellent customer service and communication skills. You must be able to demonstrate previous experience of working under pressure and adhering to strict … SLA agreements. Key Skills Proven 2nd Line Support Experience Azure Microsoft 365 Suite VMWare Citrix Experience in managing multiple tickets Responsibilities Providing proactive support and maintenance for company infrastructure and business continuity Delivering post project support to all customers Act as an escalation point for Helpdesk Analysts more »

Role : 2nd Line Engineer Location : Portsmouth Salary: £30,000 - £35,000 I am currently recruiting for one of the South Coasts best MSPs! They are looking for a 2nd Line Engineer to join their rapidly expanding Team, someone who they more »

Job Title: 2nd Line Engineer Location: Sheffield Salary: £26,000 - £29,000 (DOE) Contract: Full-time, Permanent Verus Recruitment has a great opportunity for a 2nd Line Engineer at a local MSP. Our client prioritizes their culture and reputation, earning more »

2nd Line IT Support Engineer Nr Swindon - Full Time on Site £30,000 + Benefits This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading IT Support company based on site near Swindon. You … Clearance or the ability to obtain it. In this role, you will cover a broad range of Device, Compute, Network and Application services. Providing 2nd Line support to teams across multiple geographic locations Resolution of reported faults escalated to 2nd Line Support within agreed … Please note - This role does not include any Microsoft 365/Azure support . In order to be successful in your application for the 2nd line support engineer position, you should have: Broad knowledge of IT and communications services and technologies General IT Operations and more »

ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support their next generation of … ethos. You will be working with the Resolver Team with a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing more »

Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email … remote assistance Troubleshoot and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server … Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication more »

Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email … remote assistance Troubleshoot and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server … Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication more »

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. … As a Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line … Friday (with flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/Exchange Online more »

2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2nd Line support engineer - £35,000 - Oxford more »

Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they … and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd party more »

2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st Line experience and are stuck more »

Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which … can be worked remotely. Looking at appoint ASAP Providing 2nd line IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and more »

logs of usage/faults as required. Test and install new software, hardware, and peripherals within the level of competence. Provide a second-line support role. Provide maintenance of networks, hardware, and software as appropriate to training provided and competence gained. Monitor repair logs and action work as more »

Job Description 2nd Line Support Infrastructure Engineer Are you an Infrastructure Engineer interested in new technology and trends with a strong track record in Infrastructure Support and Deployment? Would you like to be part of a growing Operational Support team? Everything we do more »

2nd Line Helpdesk Engineer - Contract Vacancy IR35 Status: Inside Rate: £180 - £200 p/d Working Location: Rochester - Hybrid (Friday remote) Contract Length: 3 months My client has a requirement for a 2nd Line Helpdesk Engineer on a 3-month … teams empowered with the right tools for the job. They provide support to over 2000 users across Kent and the Southeast. They require a 2nd Line Helpdesk Engineer to provide during a busy period amongst several key contracts being won. Responsibilities Provide 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Technical Manage Microsoft 365 environments (user more »

Role: 1st/2nd Line IT Engineer Location: Manchester (Middleton) Salary: £27,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a market leading, award winning manufacturing company, based in Middleton, with occasional … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer, 1st line, IT Support In Technology Group more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking … for someone with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid more »

Second Line IT Engineer Location … Cambridge - Hybrid Salary: £29,000 per annum Second line IT engineer - Role Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities … best support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Second line IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users more »

Second Line Support Engineer Full-time, Permanent – Towcester office based. 37.5 hours per week between core hours 8am-6pm - Sat on-call rota 8am-1pm Salary: £27k-£33k dependent on experience, plus incentives program Our client supply Connectivity as a Service (CaaS) solutions to businesses in … the UK. They provide IT, Connectivity, Telephony & Mobile. We are looking for an experienced Second Line Support Engineer with at least 3 years’ experience within an MSP (Managed Service Provider) and IT support sector who can demonstrate a high level of competence in Active Directory, workstation more »

Job Title: IT Support Engineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm … Role: We are looking for a dedicated and energetic IT Support Engineer to join our team. This role covers both 1st and 2nd line support and is based at our St Asaph Business Park office in North Wales. You will also occasionally visit customer sites … cards will be provided for customer visits. Key Responsibilities: Respond to customer calls and support requests as part of a team Handle 1st and 2nd line support tickets from triage to resolution Act as a point of escalation for the 1st line support team Escalate more »