51 to 75 of 97 2nd Line Engineer Jobs in the UK excluding London

2nd Line IT Support Engineer Nr Swindon - Full Time on Site £30,000 + Benefits This is a fantastic opportunity for you, a 2nd Line Support Engineer, to join a leading IT Support company based on site near Swindon. You … Clearance or the ability to obtain it. In this role, you will cover a broad range of Device, Compute, Network and Application services. Providing 2nd Line support to teams across multiple geographic locations Resolution of reported faults escalated to 2nd Line Support within agreed … Please note - This role does not include any Microsoft 365/Azure support . In order to be successful in your application for the 2nd line support engineer position, you should have: Broad knowledge of IT and communications services and technologies General IT Operations and more »

ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support their next generation of … ethos. You will be working with the Resolver Team with a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing more »

Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email … remote assistance Troubleshoot and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server … Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication more »

Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email … remote assistance Troubleshoot and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server … Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication more »

2nd Line Helpdesk Engineer - Contract Vacancy IR35 Status: Inside Rate: £180 - £200 p/d Working Location: Rochester - Hybrid (Friday remote) Contract Length: 3 months My client has a requirement for a 2nd Line Helpdesk Engineer on a 3-month … teams empowered with the right tools for the job. They provide support to over 2000 users across Kent and the Southeast. They require a 2nd Line Helpdesk Engineer to provide during a busy period amongst several key contracts being won. Responsibilities Provide 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Technical Manage Microsoft 365 environments (user more »

Role: 1st/2nd Line IT Engineer Location: Manchester (Middleton) Salary: £27,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a market leading, award winning manufacturing company, based in Middleton, with occasional … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer, 1st line, IT Support In Technology Group more »

2nd Line Service Desk Engineer Glasgow/Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities more »

Job Title: IT Support Engineer (1st and 2nd Line Support) Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK Salary: £24,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9.00am to 5.30pm … Role: We are looking for a dedicated and energetic IT Support Engineer to join our team. This role covers both 1st and 2nd line support and is based at our St Asaph Business Park office in North Wales. You will also occasionally visit customer sites … cards will be provided for customer visits. Key Responsibilities: Respond to customer calls and support requests as part of a team Handle 1st and 2nd line support tickets from triage to resolution Act as a point of escalation for the 1st line support team Escalate more »

2ND LINE SDWAN SUPPORT ENGINEER - SOLIHULL/BRACKNELL- 5 DAYS/WEEK ONSITE 2nd Line SDWAN Support Engineer Location: Bracknell OR Solihull Duration: 1 Year **A national security clearance is required for this role but candidates not holding this level … of clearance might be considered** We are hiring a number of roles within the SDWAN team in both Bracknell and Solihull for 2nd line engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be using our … offerings across government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2nd Line Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineer more »

ATTENTION! 2ND LINE SUPPORT ENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2nd Line Support Engineer to thrive in our client's fast-paced environment. Have you got 2nd … a better opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2nd Line Support Engineer: Keep the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within … the team and working on 2nd line tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the 2nd Line Support Engineer: Strong written and spoken communication skills Experience working with more »

2nd Line Infrastructure Engineer (Hybrid 3 days office/2 days home) We have a fantastic opportunity for an experienced and professional Infrastructure Engineer with a strong track record and proven skills in VMware/Hyper-V, Azure, Veeam, Citrix and Networking such … as Sophos and Draytek. Any experience of SQL is an added plus and the Infrastructure Engineer will be responsible for providing technical IT support to both internal and external customers. Experience Required Experience of MSP Environments Strong VMware, Hyper-V, Azure, Citrix, Veeam Networking – Sophos/Draytek Monitoring … Knowledge of Storage Platforms Microsoft Server and Desktop OS Installation of Windows OS Microsoft Exchange & O365 Main duties To handle escalations from 1st Line Support as well as handling the end-to-end process of major incidents including all communication with internal/external customers To be a more »

2nd Line Network Engineer Location: Wigan Salary: £30,000 - £34,000 + £5000 shift allowance Hours: Shifts are a 4-on-4-off rotation pattern, working 07:00 to 19:00 and rotation 19.00 to 07.00. We are working with a leading technology solutions provider … IT services to businesses across various industries. With a focus on excellence and customer satisfaction, they are expanding their team and seeking a talented 2nd Line Network Engineer to join their dynamic and forward-thinking organization. The Company is experiencing sustained growth and the 2nd … basic salary for this role is up to £34,000 plus a guaranteed additional £5000 per annum for shift allowance. Position Overview: As a 2nd Line Network Engineer, you will play a crucial role in maintaining and enhancing client network infrastructure. You will be responsible more »

2nd Line WAN Engineer Solihull on site 4 days on, 4 days off, 4 nights on, 4 days off, repeat Full time Job Description We are looking for a 2nd Line WAN Project Configuration Engineer capable of configuring, trouble shooting … to enable the delivery of secure network services globally and to manage and support a new Juniper Core Network. (MCN) WAN estate. As a 2nd Line WAN Engineer, you will contribute to this by helping deliver for our customers across the region. Your role will more »

2nd Line Engineer Location: Birmingham - Hybrid About the Role: Here at Khuda Technology, we are partnering with a leading Managed Service Provider to find a 2nd Line engineer. In this role, you will play a pivotal part in providing expert technical support … Strong presentation skills, technical problem analysis, report/proposal writing, and relationship building are essential. Desired Skills and Qualifications: Proven experience in a similar 2nd Line Technical Support role. In-depth knowledge and problem-solving experience with Windows servers (2012/2016/2019) and cloud-based more »

Role : 2nd Line Engineer Location : Bath/Chippenham Salary : £30,000 - £35,000 I am now recruiting an exciting NEW ROLE for a TOP MSP in the Bath/Chippenham area. In this role you will be working with cutting Edge Cloud Infrastructure & Networking Infrastructure … alongside being provided with paid training and a clear-cut progression path - to Projects, Infrastructure & Leadership role. If you are an MSP Engineer looking for a company where you can build a CAREER, this one's for you! Exclusive Benefits: Highly Competitive Annual Salary more »

DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line more »

My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for … 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core more »

2nd line Support Engineer Microsoft Stack/Azure/Windows server Up to £33k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2nd line Support Engineer to support … their customers. As 2nd line support, you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and in the office. You shall gain exposure to … a range of technologies and have the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: 2nd line support experience Microsoft Stack - Azure, SharePoint, etc Active Directory Windows Server A positive mindset and a willingness to learn. Network Support What more »

2nd Line IT Support £30 - £38k per annum Shift Pattern Hours - across days and nights The Role As the Engineer, you will be responsible forhandlingcomputer hardware. Key Responsibilities: · Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec etc.) · Support & configuration of barcode printers … Floor and Office) · Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities. · Support and Configuration of line side devices, HMIs/MRTs, Dell Tablets/Touch Pads etc Your Profile Key skills/knowledge/experience: · Basic computer hardware knowledge. · Should more »

Second Line IT Support Engineer Second Line IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is an established … as well as maintaining the camaraderie that comes with office-based work. Benefits: Healthcare Company Pension Hybrid Working On site parking The Second Line IT Support Engineer Role: Working as part of a small team of L2 Engineers, you will be a key point of escalation … L3 Engineers when it comes to escalating more complex technical problems. Second Line IT Support Engineer Skills: Previous experience providing 2nd Line Technical Support Previous MSP Experience (Desirable) Strong knowledge within IT Infrastructure components Strong knowledge of IT Hardware and Software Relevant IT more »

2nd Line Technical Support Engineer An exciting 2nd Line Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be in the Hampshire office … days a week, with additional business travel to customers in the local area. As the 2nd Line Support Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support of client technical infrastructure covering network, hardware … successful completion. Location: Fareham, Hampshire Duration: Permanent/Full time Salary: Up to £30,000 + additional benefits Do you have: Strong 1st/2nd line Support experience Good knowledge and experience in Microsoft and VMware operating systems Experience in System Administration Support services for Microsoft Server more »

Role: 2nd Line Engineer Location: St Leonards-On-Sea Salary: 28k-35K Summary: We are looking for a capable Technical Engineer (2nd line level) with proven history supporting and maintaining on premise and cloud environments, experience working for an MSP more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »

2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises … on course and gain new certifications. The Role: On a day to day basis you will be required to mentor and support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer … There is a two stage interview process for this position. Interviews are commencing the week beginning 3rd June so don't hesitate to apply! 2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware Oscar Associates (UK) Limited is acting more »

1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with basic network … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2nd line support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as, predominately Windows more »