1 to 25 of 31 Remote 2nd Line Support Jobs in the UK excluding London

1st/2nd Line Support Engineer £35,000 - £40,000 | Blackburn (Hybrid) | Evening/Night Shifts When most people are logging off, you’re just getting started. You’re the type of engineer who thrives on owning a problem end-to-end, whether it’s a password reset or an Intune policy that’s misbehaving … at 2am. You’re confident across 1st and 2nd line support, and you don’t panic when something breaks, you calmly get stuck in and fix it. This is your chance to join a growing business that’s delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting … Night shifts (Mon-Fri: 12:00am to 8:30am) or Evening & Weekend shifts (Mon-Wed: 16:00pm - 12:30am, and Sat & Sun: 08:30 – 17:00) Variety : 1st and 2nd line support across a wide range of Microsoft cloud and on-prem tech Impact : Be the go-to contact during out-of-hours support More ❯

2nd Line Support Engineer My client is expanding and is seeking a proactive, technically strong 2nd Line Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role … is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through … solving, and brings a good sense of humour to the job. Benefits: Remote Working Bonus 24 days holiday + Bank Holidays + Christmas Shut Down Interested? Click Apply Now! 2nd Line Support Engineer More ❯

2nd Line Support Engineer My client is expanding and is seeking a proactive, technically strong 2nd Line Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role … is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through … solving, and brings a good sense of humour to the job. Benefits: Remote Working Bonus 24 days holiday + Bank Holidays + Christmas Shut Down Interested? Click Apply Now! 2nd Line Support Engineer More ❯

2nd Line Support Engineer Billericay | Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives … quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected … and App deployment. Contribute to the IT knowledge base and share best practices Assist with the adoption and support of new technologies About You Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with More ❯

We're looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains one of the leaders in the car retail and … role, with your time spread between your home and our Head Office in Hillington, Glasgow. About the role Arnold Clark's Digital department is responsible for delivering application support across our rapidly growing business. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer … base and new applications, delivering technical and administrative services to support and maintain live applications. Knowledge and experience Application support This role requires providing second-line support for bespoke software applications, resolving issues through incident management systems, phone and email. Level 4 is appropriate, as it reflects the capability to handle complex More ❯

quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected … and App deployment. Contribute to the IT knowledge base and share best practices Assist with the adoption and support of new technologies About You Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with … editing) Given the chance to step up and take on some light Server work and/or Application Support, this is a great opportunity for an established 2nd Line Engineer whod like to take on a little more. Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this More ❯

We are looking for a 2nd Line Application Support Team Senior for our busy IT Digital department in Glasgow. Reporting to the Support Desk Manager, the successful candidate will be responsible for overseeing and providing Application support within the Support Digital Support Team structure. Our vision at … role, with your time spread between your home and our Head Office in Hillington, Glasgow. About the role Arnold Clark's Digital department is responsible for delivering application support across our rapidly growing business. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer … applications, delivering technical and administrative services to support and maintain live applications. Knowledge and experience Application Support: This role requires leading a team of second-line support analysts to provide support for bespoke software applications, resolving issue through incident management systems, phone and email. Liaising successfully with third Line More ❯

quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected … and App deployment. Contribute to the IT knowledge base and share best practices Assist with the adoption and support of new technologies About You Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with … editing) Given the chance to step up and take on some light Server work and/or Application Support, this is a great opportunity for an established 2nd Line Engineer who’d like to take on a little more. Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to More ❯

2ND LINE IT SUPPORT3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part … a busy IT Service Desk* Strong knowledge of Windows 11 (On-premise domain & Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯

Manchester - £30,000 - £35,000 plus excellent benefits and career opportunities Job Title: IT Support Technician (1st & 2nd Line Support) Location: On-site (Hospital-based) Hours: Monday–Friday, 9am–5pm On-call: Occasional, only in rare cases of critical IT failure About the Role … We are seeking an experienced and proactive IT Support Technician to join our on-site hospital team. In this role, you will provide essential first and second line support, ensuring the smooth operation of our IT systems and delivering responsive assistance to staff. This position is fully on-site due to the nature of … the work and is not suitable for hybrid or remote working . Key Responsibilities Provide first and second line support to hospital staff across all IT issues. Diagnose and resolve a wide range of IT troubleshooting queries. Manage and maintain networking and servers , including installations and updates. Support and maintain IT hardware such as More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £37,000 Cutting-Edge FinTech | Cloud-Driven Environment | Huge Career Growth Potential Were working with one of Southamptons most innovative FinTech firms , a market leader using AI, cloud, and automation to reshape how financial technology operates. Theyre now looking for a talented 2nd Line … escalated support tickets, work closely with senior engineers on projects, and gain hands-on experience across Microsoft 365, Azure, virtualisation, and networking . Whether youre an experienced 2nd Line Engineer looking for a step into infrastructure or an ambitious 1st Line Technician ready to level up this is a genuine opportunity to grow … training Microsoft, Azure, Security & more Private Medical Cover & Sick Pay 25 Days Holiday + Bank Holidays Regular team socials, events, and knowledge-sharing sessions Clear progression into 3rd Line, Cloud, or Infrastructure Engineering A collaborative environment where innovation meets ambition If youre a motivated, technically sharp engineer ready to grow with one of Southamptons leading FinTech innovators , click More ❯

2nd Line IT Engineer – Remote (MSP Environment, Occasional Travel) Location: Fully Remote (occasional travel to client sites across London, Surrey & Hampshire) Type: Full-time, Permanent Salary: Competitive + Benefits The Opportunity Join a long-established Managed Service Provider with over two decades of experience delivering top-tier IT support, cloud solutions, and infrastructure services across … the UK. We’re looking for a 2nd Line IT Engineer who thrives on technical challenges, enjoys solving problems, and takes pride in providing exceptional customer service. You’ll act as an escalation point for 1st and 2nd line issues, tackle a variety of on-prem and cloud-based environments, and contribute to exciting … tech while being part of a close-knit remote team — this is the role for you. What You’ll Be Doing Providing advanced remote and occasional on-site support to SME clients. Acting as an escalation point for complex technical issues from other support tiers. Supporting, configuring, and maintaining Windows Server & Desktop environments . Managing Active More ❯

Role Overview Provide 2nd line technical support to internal users. Act as the escalation point for complex incidents, work with vendors and internal teams to resolve issues, and help improve IT operations, documentation and processes. Responsibilities Own and resolve escalated hardware, software, network and application incidents (deskside and remote). Coordinate with vendors and internal … ownership and drive timely resolution. Lead/vendor review meetings, track actions and push for service improvements. Conduct root cause analysis for recurring issues and implement preventative controls. Support IT operations projects and assigned workstreams to delivery standards. Maintain and create knowledge base articles, SOPs and documentation. Assist with change, release and patch management testing and deployment. … Monitor system alerts, backups and routine tasks; identify and escalate risks. What you'll need to succeed Experience in an IT Service Desk/IT Support environment (2nd line experience preferred). Strong troubleshooting across hardware, Windows OS, Microsoft 365, networks and common business apps. Experience with ticketing/ITSM tools and ITIL practices (Incident More ❯

I have an amazing opportunity for a 2nd line support engineer to join a very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line More ❯

I have an amazing opportunity for a 2nd line support engineer to join a very well respected and successful MSP who are expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line More ❯

IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles … we’d also like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of … from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support More ❯

2nd Line Support Engineer Billericay Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives … in a fast-paced environment and enjoys delivering high-quality technical support to users across the business in a va click apply for full job details More ❯

Role: 2nd Line Engineer (Fintech/Web3 Start-Up) Location: Bournemouth (Hybrid) Salary: £32,000 - £38,000 FinTech/Crypto Start-Up | Next-Gen Tech | Multiple Roles Available | Huge Growth Potential Were partnered with a cutting-edge FinTech and Crypto start-up based in Bournemouth , pushing boundaries in digital assets, blockchain, and next-gen financial technology. Theyre … scaling fast and hiring multiple 2nd Line Engineers to strengthen their growing technical operations team. Youll be working in a high-energy, collaborative environment , supporting mission-critical systems while gaining hands-on exposure to cloud, automation, and blockchain-based infrastructure . Expect to work with talented engineers and developers who are building products that are shaping the … driven tech stacks Paid training & certifications to boost your career Private healthcare, 25 days holiday + BH Regular socials, tech talks & team events Fast-track progression into 3rd Line, Projects, or Cloud Engineering If youre ready to be part of a FinTech revolution and grow your career with one of Bournemouths most exciting tech start-ups, click APPLY More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. … If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. … If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user More ❯

Techunite Ltd are recruiting for a 1st/2nd Line Support Engineer to join an expanding organisation based near to Godalming. The role is mostly a mix of hybrid remote working but may involve some local site visit work. Looking for candidates who have experience to both 1st and/or 2nd line. You More ❯

Desktop Support Engineer – 1 st and 2 nd Line – Falkirk– Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you … will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Falkirk office and 2 at home. Key … of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and More ❯

IT Support Technician - Manufacturing Location : Rotherham Hours : 35 hours/week - Monday to Friday 9:00-5:00 Salary : 26,000 - 32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of manufactured systems used … quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based … at their Rotherham premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Windows servers experience Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm More ❯

IT Support Technician - Manufacturing Location : Rotherham Hours : 35 hours/week - Monday to Friday 9:00-5:00 Salary : £26,000 - £32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of manufactured systems used … quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based … at their Rotherham premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Configure and build Windows desktop, laptops. Windows servers experience Installation and maintenance of printers, scanners, etc. Maintain I.T. records and documentation Follow and maintain internal processes and policies Enthusiasm More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely … supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role will be varied and interesting and will include: Acting as a key component to the service desk as More ❯