18 of 18 Remote/Hybrid 2nd Line Support Jobs in the UK excluding London

2nd Line Support Engineer Full-time, Permanent Location: Poole, Dorset (with occasional site visits) - hybrid working available after 6 months Salary: Up to £32,000 per annum DOE + Profit Share + Benefits The Opportunity: If youre an experienced IT Support Engineer looking … technical skills across a broad range of technologies, this is a fantastic opportunity. As the company continues to grow, they are looking for a 2nd Line Support Engineer to join their Helpdesk team. This is a role where youll gain exposure to a wide range ...

2nd Line Support Engineer Location: Worcester (On-site/Hybrid) Salary: £30,000 – £36,000 Benefits: Competitive salary, training and development, supportive team environment, career progression opportunities Our client, a leading organisation in its sector, is hiring a 2nd Line Support … opportunity to play a key part in maintaining IT operations while developing your technical expertise in a collaborative environment. What you’ll do: Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets from 1st line support ...

2nd Line Support Engineer Location: Bristol (Hybrid working) Salary: £30,000–£36,000 Benefits: Competitive package + flexible working + career development Our client, a leading organisation in its sector, is hiring a 2nd Line Support Engineer to provide high … work across a broad technology stack while developing your troubleshooting and customer-facing skills in a collaborative team. What you'll do: Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated incidents and service requests Support Microsoft environments ...

2nd Line Support Engineer Location: Fully Remote Day Rate: £190 per day (Outside IR35) Contract Length: 3 months Our client, a leading managed service provider, is looking for a 2nd Line Support Engineer to support a busy service … range of cloud-based technologies, with a strong focus on Azure, supporting multiple clients in a fast-paced setting. What you’ll do Provide 2nd line technical support across infrastructure and cloud environments Troubleshoot and resolve escalated incidents and service requests Support ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2nd Line Technical SupportHarrogate - Hybrid working£27,500 - £30,000 Working Hours - This role operates on a continental shift pattern: 2 x Day shifts: 7:00am – 7:00pm 2 x Night shifts: 7:00pm – 7:00am Followed by 4 days off We’re working with a leading … based technology services provider seeking a bright, enthusiastic person to join their 2nd Line Technical Support team based in Harrogate. Key Responsibilities Provide 2nd line technical support across multiple technologies Monitor systems and proactively manage faults through to resolution Liaise ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

role of 1st/2nd Line IT Support Engineer involves providing technical support and troubleshooting services to end-users, ensuring smooth IT operations. This position requires a proactive approach to resolving IT issues and delivering excellent customer service. Client Details This opportunity … Deliver remote and on-site IT support as necessary. Contribute to improving IT processes and customer satisfaction. Profile A successful 1st/2nd Line IT Support Engineer should have: Experience in troubleshooting and resolving technical issues in a support role. Familiarity ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

skilled IT Systems Support Engineer to join our team and take ownership of complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity … offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in a 2nd Line IT Support role Strong ITSM and ticket management experience - FreshService is a plus Proven ability to resolve technical issues ...

razorblue role: We are looking for a 2nd Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved … line Engineers diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client facilities as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying ...

razorblue role: We are looking for a 2nd Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved … line Engineers diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client facilities as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying ...

2nd Line Support Engineer Full-time, Permanent Location: Poole, Dorset (with occasional site visits) - hybrid working available after 6 months Salary: Up to £32,000 per annum DOE + Profit Share + Benefits The Opportunity: If youre an experienced IT Support Engineer looking ...

Title: 2nd Line Technical Support Engineer Location: Edinburgh Office Hybrid Work Pattern: 37.5hrs per week, based on a rotational shift pattern between 8am - 8pm Salary: £28,000 to £34,000 Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support … think on our feet, move fast and tackle challenges and opportunities head on. Were always learning and we thrive under pressure, because we support one another and have some laughs along the way. Were all in this together, as we navigate the road less travelled, pushing the boundaries ...

/day (Inside IR35). This role will be hybrid working with 2 days per week onsite in Dundee. Responsibilities: - Provide operational support, maintenance and upgrades for the organisation’s server-based systems and associated infrastructure, with a specific focus on event monitoring, incident resolution, performance monitoring … analysis, process/task automation and proactive maintenance (e.g., applying routine patches and security updates). - Provide a customer-focused second-line operational support service, managing and resolving incidents and requests using service management processes within agreed SLAs, applying fixes and workarounds as required. - Support ...

fantastic MSP who are seeking a Service Desk Engineer to join their team in Belfast. This role involves a wide range of technical support tasks, from remote desktop support to network security management. The successful candidate will have at least 2 years of experience … strong customer service orientation. Responsibilities: Create and manage user and email accounts. Monitor client environments remotely and manage alerts. Provide remote desktop support for PCs, laptops, and mobile devices. Prepare and deploy new equipment. Support Office 365 environments including Email and MS Teams. Manage file ...