8 of 8 Remote/Hybrid 2nd Line Support Jobs in the UK excluding London

2nd Line IT Support Engineer Watford £35,000 - £45,000 DOE Hybrid: Two days onsite in Watford and three days working remotely from home Are you an experienced 2nd Line IT Support Engineer already operating at the upper … 2nd Line support? Do you combine strong Microsoft 365 and Intune knowledge with the confidence to work directly with clients and deliver an excellent customer experience? Are you looking for an MSP where you can take real ownership of technical issues and continue progressing towards ...

scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Deskside Analyst (2nd Line Support) South West Water | Pennon Group Location: Exeter HQ Salary: £35,530 + excellent benefits Contract: Full Time, Permanent … millions of customers rely on every day. We're looking for an experienced Deskside Analyst to join our IT Services team and provide expert 2nd line support across our business. This is an exciting opportunity for a technically skilled and customer-focused IT professional ...

growing and innovative software business based in Shoreham-by-Sea is looking to add a 2nd Line Support to its Client Services team. This is a fantastic opportunity for someone with strong technical troubleshooting skills and a customer-first mindset to take ownership of issues … eligible for insurance, if you do not match the criteria, you will need to have access to your own vehicle. As a 2nd Line Support, your key responsibilities will include: Occasional travel to customer sites across the UK Own customer cases end-to-end: triage ...

Cardiff | Hybrid Location: Cardiff Working Pattern: Hybrid - 3 days in the office Sector: Fintech/Financial Software Role: Application Support Engineer/2nd Line Support Salary: Up to £29,000 + up to 20% annual bonus We are recruiting for an Application Support Engineer to join an established fintech business operating in Cardiff. You'll join the Engineering team, providing 2nd line support, investigating application and data issues, and working closely with Service Delivery and Engineering to resolve incidents. The Role · Provide 2nd line ...

primary escalation point from first line support, working across VoIP, broadband, and network environments. This role combines second line technical responsibility with a flexible, team‐first approach to support delivery. What Makes This Role Different We are not just looking … audience Take ownership of conversations—not hide behind tickets or emails You don’t just fix problems; you make them understood. Key Responsibilities Second Line Support & Escalations UCaaS/VoIP platforms (Horizon, iPECS, Webex or similar) Broadband, ethernet, and data services Diagnose and resolve complex voice ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

JobsBoard is seeking an experienced 2nd Line IT Support Engineer in Watford. The role offers hybrid work with two days onsite and three days remote, supporting a key customer in the Watford area. You will work with Microsoft 365, Intune and modern endpoint management, taking ...

Redsquid Communications is seeking a Senior IT Engineer to deliver expert technical support across various environments. Responsibilities include diagnosing IT issues, escalating support inquiries, and maintaining system documentation. The role requires at least 2 years in technical support with strong communication and customer service ...