Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Systems Engineer/2nd Line & 3rdLineSupport Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the … hardware Develop and support Virtualised Servers (e.g. using VMware or Nutanix) Configure and deploy Applications (e.g. using System Center Configuration Manger, Citrix, Intune, JAMF) and provide thirdlinesupport where required VDI development and support Develop and manage the universities Identity Management Systems Administer, maintain and support M365 services, providing … alternative An understanding of current developments and trends in IT Awareness of ITIL service delivery and support processes Experience with: Experience of working within structured projects Thirdlinesupport, troubleshooting and resolving major incidents Experience of AD and EntraID design and maintenance Server and desktop deployment including virtualisation, configuration, installation and upgrades Performance management More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
3rdLine IT Support (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rdLine IT Support Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to … and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rdLine IT Support would have come from a networking background or similar at 3rdLine Level, with experience in service desk management … monitoring and management Working alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience in 3rdLinesupport or similar Experience or exposure in network management Ability to work independently and at pace Keywords : Network Engineer, 3rdLineMore ❯
3rdLine Engineer (MSP) South Wales (2 days WFH) Up to £45,000 DOE Are you an experienced 3rdLine Engineer looking for your next challenge in IT & Telecoms? A well-established and growing Managed Service Provider is looking to expand their Service Department. Theyre seeking a skilled 3rdLine Engineer … Youll work closely with 2nd Line engineers, deliver exceptional support to clients, and help maintain and improve service levels across the business. Key Responsibilities Provide 3rdLine technical support, handling escalations from 2nd Line. Diagnose, troubleshoot, and resolve complex IT issues. Maintain excellent communication and customer service at all times. Adhere … service management, security, and quality standards. Keep support tickets updated with detailed notes and time logs. Maintain and update client documentation. Requirements (Essential) 5+ years experience at 3rdLine level. Recent experience within a Managed Service Provider (MSP) environment. Strong experience with Windows desktop & server operating systems. Solid knowledge of Microsoft 365/Office 365. More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
3rdLineSupport EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLineSupport Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What you’ll do: Provide 2nd & 3rdlinesupport, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Involved Solutions
3rdLineSupport Engineer (M365) - Contract - DV Cleared Location: Milton Keynes/Hybrid Duration: 6 months Rate: £500 per day IR35: Inside The role: A leading Government Institution are seeking a 3rdLineSupport Engineer (M365), to provide 3rdlinesupport for Microsoft365 Services including More ❯
Princes Risborough, Buckinghamshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
Role: 3rdLine Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rdline technical … support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as … the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rdline technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running More ❯