76 to 84 of 84 Amazon CloudWatch Jobs in the UK excluding London

Amazon Connect Architect - Principal Level (15+ Years Experience) Location: Glasgow, Scotland, United Kingdom Reports To: Program Director Employment Type: Contract Travel: Up to 40% (workshops, cutovers, vendor engagements) Role Overview We are seeking a Principal Amazon Connect Architect to lead the design and delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving … digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from Legacy platforms, and aligning technology decisions with global compliance standards. Core Responsibilities Solution Architecture & Design Define target architecture for Amazon Connect across voice, chat, and … AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration from Legacy platforms (Avaya, Cisco, Genesys) to Amazon Connect. Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities. Integration & Ecosystem Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow More ❯

Urgent contract Amazon Connect Developer - Hybrid Glasgow Role Overview We are seeking a Principal Amazon Connect Architect to lead the design and delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have … a proven track record of implementing Amazon Connect at scale, migrating from Legacy platforms, and aligning technology decisions with global compliance standards. Core Responsibilities Solution Architecture & Design Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disaster recovery, and multi-region resilience. Apply AWS Well-Architected Framework principles and enterprise architecture standards for … security, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration from Legacy platforms (Avaya, Cisco, Genesys) to Amazon Connect. Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities. Integration & Ecosystem Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. More ❯

security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM and ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM tools, and … years in contact centre technologies. Minimum 5 years implementing AWS Connect solutions at enterprise scale with complex integrations. Proficient with AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB. Strong understanding of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001). Hands-on experience with Infrastructure as Code (CloudFormation, Terraform, CDK) and serverless development (Node.js/… Python). Preferred Qualifications AWS Solutions Architect - Professional or equivalent certification. Experience with Amazon Connect features: Contact Lens, Wisdom/Q, Voice ID, and outbound campaigns. Familiarity with regulated sectors such as healthcare or public services. Understanding of SIP, telephony routing, and telecom regulations. Performance Goals Deliver a secure, compliant, and resilient AWS contact centre architecture. Maintain high standard More ❯

security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM and ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM tools, and … years in contact centre technologies. Minimum 5 years implementing AWS Connect solutions at enterprise scale with complex integrations. Proficient with AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB. Strong understanding of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001). Hands-on experience with Infrastructure as Code (CloudFormation, Terraform, CDK) and serverless development (Node.js/… Python). Preferred Qualifications AWS Solutions Architect - Professional or equivalent certification. Experience with Amazon Connect features: Contact Lens, Wisdom/Q, Voice ID, and outbound campaigns. Familiarity with regulated sectors such as healthcare or public services. Understanding of SIP, telephony routing, and telecom regulations. Performance Goals Deliver a secure, compliant, and resilient AWS contact centre architecture. Maintain high standard More ❯

and maintain IBM DataPower Gateway services to meet project requirements.- Collaborate closely with mainframe teams to understand interdependencies and troubleshoot integration points where necessary.- Monitor AWS cloud resources including CloudWatch for logging and alerting, DynamoDB for database management, and AWS Lambda for serverless compute tasks related to project workflows.- Implement best practices for environment stability, performance tuning, and security … Qualifications: - Proven experience in IBM DataPower development, configuration, and troubleshooting within enterprise environments.- Familiarity with mainframe systems, integration with DataPower where applicable.- Good working knowledge of AWS services, particularly CloudWatch, DynamoDB, and Lambda, including monitoring, troubleshooting, and optimisation.- Excellent verbal and written communication skills to effectively articulate technical issues and solutions.- Ability to work under pressure and manage multiple More ❯

and maintain IBM DataPower Gateway services to meet project requirements. - Collaborate closely with mainframe teams to understand interdependencies and troubleshoot integration points where necessary. - Monitor AWS cloud resources including CloudWatch for logging and alerting, DynamoDB for database management, and AWS Lambda for serverless compute tasks related to project workflows. - Implement best practices for environment stability, performance tuning, and security … Qualifications: - Proven experience in IBM DataPower development, configuration, and troubleshooting within enterprise environments. - Familiarity with mainframe systems, integration with DataPower where applicable. - Good working knowledge of AWS services, particularly CloudWatch, DynamoDB, and Lambda, including monitoring, troubleshooting, and optimisation. - Excellent verbal and written communication skills to effectively articulate technical issues and solutions. - Ability to work under pressure and manage multiple More ❯

and maintain IBM DataPower Gateway services to meet project requirements. - Collaborate closely with mainframe teams to understand interdependencies and troubleshoot integration points where necessary. - Monitor AWS cloud resources including CloudWatch for logging and alerting, DynamoDB for database management, and AWS Lambda for serverless compute tasks related to project workflows. - Implement best practices for environment stability, performance tuning, and security … Qualifications: - Proven experience in IBM DataPower development, configuration, and troubleshooting within enterprise environments. - Familiarity with mainframe systems, integration with DataPower where applicable. - Good working knowledge of AWS services, particularly CloudWatch, DynamoDB, and Lambda, including monitoring, troubleshooting, and optimisation. - Excellent verbal and written communication skills to effectively articulate technical issues and solutions. - Ability to work under pressure and manage multiple More ❯

and maintain IBM DataPower Gateway services to meet project requirements. - Collaborate closely with mainframe teams to understand interdependencies and troubleshoot integration points where necessary. - Monitor AWS cloud resources including CloudWatch for logging and alerting, DynamoDB for database management, and AWS Lambda for serverless compute tasks related to project workflows. - Implement best practices for environment stability, performance tuning, and security … Qualifications: - Proven experience in IBM DataPower development, configuration, and troubleshooting within enterprise environments. - Familiarity with mainframe systems, integration with DataPower where applicable. - Good working knowledge of AWS services, particularly CloudWatch, DynamoDB, and Lambda, including monitoring, troubleshooting, and optimisation. - Excellent verbal and written communication skills to effectively articulate technical issues and solutions. - Ability to work under pressure and manage multiple More ❯

Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role either having done an internships or entry-level … third-party cloud vendors to ensure timely resolution. Resolving high-priority incidents within SLA. Cloud Service Monitoring Monitor the health and performance of cloud services using tools such as CloudWatch, Azure Monitor, or GCP Operations Suite. Support regular checks and health assessments of cloud-based resources and report anomalies. Documentation and Knowledge Sharing Vendor & Third-Party Coordination - liaise with … for technical support when required, Track and follow up on outstanding vendor tickets to ensure timely resolution. Experience using ticketing and monitoring systems (e.g., ServiceNow, Jira, Datadog, Azure Monitor, CloudWatch) Understanding of ITIL principles and incident management workflows 36 hours per week - on a late and early shift pattern Out-of-Hours Incident Support Stoke on Trent Office Permanent More ❯