1st Line/ApplicationSupport Analyst - Manchester - £38K Here at Venchr, we are looking for an ApplicationSupport Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class applicationsupport, directly contributing to maintaining uninterrupted … service for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues … ensuring compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Confidential
Atlassian App Support Engineer - £500+ per day We're seeking an experienced Atlassian Support Engineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying more »
Oxford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
ApplicationSupport - 9 months (FTC) Are you experienced with reporting and ERP and looking to join a fast-moving growing organisation that makes a real difference to everyday people's lives? We have partnered with a large company based in Oxford working within the health science sector who … month contract Opportunities for extension or to move within the large organisation to areas of interest Work closely with Directors for development and support Opportunity to work in a Tech for Good environment Key Skills and Responsibilities You will be experienced liaising with external partners who will resolve … closely with consultancy services Provide oversight to end-user support Experience and understanding of ERP systems (design and implementation) Experience with IFS Applications (IFS Apps10) – highly beneficial Experience with Power BI or creating reports – highly beneficial What's next? If this position sounds like it could be more »
A Manufacturing client of ours in the Harlow area are recruiting an Infor LN ApplicationSupport Analyst to join their growing team. This is a newly created full-time on-site permanent position working Mon -Thurs 8.00am - 5.00pm & Fridays 8.00am - 2.00pm. This is paying a negotiable salary of … per annum depending on relevant skills and experience. This Infor LN ApplicationSupport Analyst's responsibilities include but are not limited to: System Maintenance and Support: Provide technical support and troubleshooting assistance to end-users experiencing issues with the Infor LN ERP system . … required to be considered for this role: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. Proven experience in applicationsupport, implementation, and administration of Infor LN ERP system in a manufacturing environment . Strong technical proficiency in ERP systems, database management, SQL scripting more »
ApplicationsSupport Analyst Wellingborough - hybrid Role - Working for this established and trusted family firm that has seen three generations of … manufacturing using world leading technology, they require an ApplicationsSupport Analyst to join the team here providing business systems and applicationsupport to their end users and assisting in the continued rollout, support and troubleshooting of their IT Applications and Peripherals. This … company and may require occasional travel. The role duties are as follows - Provide support for the full complement of the Group’s applications and peripheral tools in a 1st and 2nd line capacity, as a member of the internal team. Be accountable for daily system and applicationmore »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Junior ApplicationSupport Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior ApplicationSupport Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to … external clients. The Junior ApplicationSupport Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. -Resolving … testing processes -Working knowledge of MS Office, SharePoint and Azure Dev Ops -Understanding of AWS -Knowledge of Linux, PowerShell and Python The Junior ApplicationSupport Analyst role will pay a very competitive basic salary with an additional £250 per week on-call bonus. You will work an on more »
ApplicationSupport Analyst-£32,000-£35,000 The Role We are hiring for an ApplicationSupport Analyst to join an IT department in a rapidly growing, award-winning technology and investment business. The business strength lies in seamlessly integrating discretionary investment management, platform services, and intuitive … technology. As an ApplicationSupport Analyst, you will support the internally developed financial platforms and associated applications. You will manage support requests from various internal sources and liaise with business users, product owners, business analysts, and developers to ensure timely and accurate resolution. Key … Responsibilities: Working with a wide range of technical and non-technical teams. Ensuring a high-quality and timely response to support requests. Distributing and elevating issues across multiple teams. Contributing to the knowledge base to facilitate repeatability of service. Documenting processes and procedures. Skills and Experience Required: Proven more »
We are looking for a friendly and enthusiastic ApplicationSupport Analyst to join our support team during an exciting period of growth. This is a challenging and varied role supporting our global client base including some of the largest organisations in the world. We pride ourselves … excellent working relationships with our clients and want every client to be an advocate for our software. You will work closely with our Support Manager, customers, colleagues, and partners to maintain the high standards of support our clients have come to expect. If you have a … releases/system updates to customer sites Candidates should have the following skills and experience: A track record of working successfully in an applicationsupport role Strong problem solving and analytical skills, demonstrating ability to bring high level, complex client issues to resolution Excellent communication and relationship management more »
We are for looking someone with broad knowledge but not specialist in App support and infrastructure Applications, End User Support Provide extensive end user support for Mechanical Design application Ideally have spent significant time administering/configuring Windchill and completed Windchill Windows more »
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead ApplicationSupport Analyst. * Predominantly site-based role in Sheffield * *Salary up to £45,000* Are you a dynamic and driven individual with a passion for technology and problem … solving? We're on the lookout for an exceptional Lead ApplicationSupport Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead ApplicationSupport Analyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to more »
University Hospitals Birmingham NHS Foundation Trust
Job summary As a member of the team IT Service Centre team, reporting to the ApplicationSupport Team Leader, the post holder will provide a responsive, customer focussed service, providing extensive 1st and 2nd Level IT Support to Trust users and stakeholders as directed. Primary focus … via affective "first line Incident management and Request Fulfilment, within agreed service level agreements and targets. The post holder will provide second line support to all users of NCRS systems and all other nominated core patient or other non-clinical applications. Main duties of the job Day to … working within an IT Service Desk/Centre Team or equivalent First Level/Application/Customer support function *Experience providing applicationsupport within an ICT environment *Extensive experience of working within defined Service Level Agreements & Service Level Targets *High level of understanding of ITIL processes more »
ApplicationSupport Engineer – Leeds/Hybrid - £35K Maxwell Bond are delighted to be working alongside an established business in the Leeds area, who are looking for an ApplicationSupport Engineer to join the team. It’s an exciting time to join the business as they experience … Assisting in resolution of incidents and problems acrss the helpdesk system Helping to provide technical and functional support to the business applicationsupport function Ensure and deliver key bug fixes & implement fixes Install and configure new/bespoke systems Benefits include; 10% bonus, 25 days holiday more »
edge applications and services help retail businesses streamline operations, enhance customer experiences, and drive growth. They are seeking a skilled and motivated ApplicationSupport Specialist to join their dynamic team and contribute to their mission of revolutionizing retail through technology. Key Responsibilities: Provide exceptional applicationsupport to their retail clients, ensuring seamless functionality and optimal performance of our software solutions. Troubleshoot and resolve technical issues related to their applications, working closely with clients to understand and address their needs. Collaborate with the development team to identify and fix software bugs, and implement enhancements … the value of their solutions. Maintain detailed documentation of support activities, issues, and resolutions. Qualifications: 3-5 years of experience in applicationsupport, with a strong background in Java programming. Proven experience in the retail industry, with a deep understanding of retail operations and challenges. Excellent more »
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
ROLE: Second Line ApplicationSupport Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS … team and the successful 2nd Line Support will be responsible for helping support their next generation of cloud-based applications, along with a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to … providing on call 24/7 support on a rota basis. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer more »
Discover the digital applications that keep our offices and roads open for business and achieve a professional qualification. What youll be doing Starting in September 2024 as a Digital ApplicationsSupport apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways. Working alongside experienced specialists, youll learn all about the applications portfolio that supports the Corporate IT services we use in day-to-day business operations and the Operational Technology that keeps our roads safe and running smoothly. Youll discover how we … work with suppliers to monitor performance and availability of applications, how we manage configuration and access to applications, as well as their ongoing development and improvement. In this role youll be highly customer-focussed, ready to support stakeholders and users to get the best from our more »
IT ApplicationSupport Technician Location: Trowbridge, Wiltshire - Onsite Salary: £25,000 - £26,000 a year Permanent, Full Time. AlertSystems is a leading supplier of integrated electronic security systems, with an enviable blue-chip client base and a reputation for being an outstanding security service provider. We are seeking … an enthusiastic, positive and ambitious technician to join our IT support team. In this full time, permanent role you will be providing remote customer support via telephone, email and remote support tool. Job Description An additional IT support technician is required to provide applicationsupport to our customers who use our IT based software, hardware and SaaS offerings. As an IT applicationsupport technician y ou more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1st Line ApplicationSupport Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in applicationsupport? If this sounds like you, then please read on! The Role This is an excellent 1st … Line ApplicationSupport Engineer role, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and be a problem solver. They will provide end user support … will have some of the following: Excellent all-round IT skills, with prior experience in an IT support position Experience in applicationsupport would be a big plus Strong communication skills, with a great approach to customer service A problem solving attitude is a must! The more »
3rd line/Software & ApplicationSupport - Leeds Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Leeds-based software company is seeking a motivated and eager 3rd Line ApplicationSupport Analyst to join their growing team. You'll … 3rd Line Support experinece , supporting a business application Get in touch with Simon on 0161 388 2635. 3rd line/Software & ApplicationSupport - Leeds For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 Ltd more »
ApplicationSupport Team Leader- Up to £48,000 (DOE) Location: Bury St Edmunds (onsite) We have partnered with a bespoke Software company, looking for an experienced Senior ApplicationSupport Engineer or Team Experience Team Leader to join their team in a team lead position. You will … Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring more »
Employment Type: Permanent
Salary: £38000 - £48000/annum Excellent Benefits and Progression
2nd Line ApplicationSupport - £40K Bury St Edmunds Up to £40,000 per annum + Excellent Benefits and Progression A leading software company is looking for a passionate 2nd Line ApplicationSupport Engineer to join their growing team. You will be responsible for providing 2nd Line … applicationsupport on all bespoke software products. You will be put through market leading training to ensure you are comfortable with the products. You will be part of an exciting growing team, and play a big part in liaising and solving issues for important customers. Ideally you will … Manager Assist Support Team with day-to-day duties Experience in a Servicedesk environment Experience in a Software/ApplicationSupport environment This is a great opportunity to join a well established software company who take pride in developing their staffs skillsets. This is more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Training and Progression
My client is looking for a 2nd Line ApplicationSupport Engineer to join their busy support desk. This is a great opportunity to join a closeknit team that can offer a role with great technical exposure and future opportunities to grow and further your career internally … travel. Role: * Provide 2nd line technical customer service for their in-house products * Perform in-House product installations for customers * Deal with general support through tickets, calls and emails * Be involved with Data Projects * Assist with the day-to-day support and administration of the hosted … skills, both verbal and written * Ability to quickly learn and understand complex systems and software * Previous experience with SQL scripting is Advantageous! Role: ApplicationSupport Engineer Location: Bradford - Office Based role Salary: GBP 28,000 - 35,000 DOE They offer a competitive salary and benefits package, as well more »
Watford, Hertfordshire, South East, United Kingdom
La Fosse Associates Ltd
Title: Application and Legacy Support Team Lead Day Rate: £300 - £400pd Duration: 3 - 5 Months (can turn perm after) Based: Hybrid - Watford The Role/Experience Required: Proven track-record of delivery support (2nd line), config, testing, and maintenance System capability reviews Strong PaaS knowledge Strong … Azure experience M365 knowledge including Power Platforms ITIL Knowledge Powershell scripting and automation support Life cycle of application platforms support - upgrades, patches Please apply for more information more »
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Logix Resourcing
Business Central ApplicationSupport Excellent opportunity has arisen for a Business Central ApplicationSupport to join our clients, a prestigious retail brand, on a permanent basis in Bristol. The successful ApplicationSupport will primarily be responsible for supporting new setup processes for our client more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
OnlyFE
ApplicationSupport Analyst Salary: £33,952 - £39,212 per annum Contract: Permanent Location: Sheffield Hours: 37 hours per week x 52 weeks per year Our College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and … is to transform lives through learning, advocating for inclusivity and diversity at every step. About the Role We have a fabulous opportunity for ApplicationSupport Analyst to join the IT Systems team. You will implement & support a wide variety of applications & systems across the business. … You will be handling incidents and problems across 3rd party applications such as Student records system (Tribal EBS), Finance system (Unit4 ABW) and the Human Recourses system (MHR iTrent). You will also be supporting applications developed in-house and will need to support new applicationsmore »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Oliver Bernard Ltd
Atlassian App Support Engineer - £500+ per day We're seeking an experienced Atlassian Support Engineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying … knowledge - a true Subject Matter Expert Data Centre upgrade experience Excellent communication skills Current ACTIVE SC clearance Good knowledge of technical, customer-focussed, supportmore »