replication, and performance tuning. Monitor system performance and proactively resolve issues to minimise downtime and maximise efficiency. Develop and oversee backup, disaster recovery, and businesscontinuity plans. Collaborate effectively with cross-functional teams to integrate virtualisation solutions within broader IT infrastructure. Ensure compliance with established security policies, patch More ❯
Walsall, Staffordshire, United Kingdom Hybrid / WFH Options
HomeServe UK
role is the ability to use insights from ServiceNow and other sources to monitor service effectiveness, drive efficiency, and improve customer satisfaction across the business whilst increasing automation and self-service of IT support. We are in our Walsall office twice per week, the remaining days can be worked … to ensure devices and user licences are deployed, tracked, and recovered effectively. Ensure support processes align with joiner/mover/leaver activity and businesscontinuity needs and regulatory evidencing requirements such as SOX are well-managed. Vendor Management Act as the senior lead for technology vendor relationships … overseeing contract performance, governance, and value delivery. Conduct regular supplier reviews and ensure alignment with business objectives and IT service standards. Major Incident Management Lead the response to major IT incidents, ensuring structured resolution and clear communication with business stakeholders. Collaborate with the Incident and Problem Manager to More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
the Best Companies to work for awards. Be a key player in our Sales team The Senior Account Executive role will be responsible for business development and account management activities within the small to medium enterprise market. The role is to develop sales opportunities for new and existing clients … through selling Microsoft cloud, cyber security, and businesscontinuity managed solutions. As a Gold Microsoft Cloud Solutions provider, our core portfolio focuses on Microsoft's Azure and 365 cloud products. Additionally, you will be responsible for: Achieving revenue and gross profit sales targets Achieving self-set KPIs including … strong sales pipeline, being highly effective in managing the entire sales cycle Account management of clients and upsell services through regular meetings Canvassing new business from current client database Inspiring junior sales consultants, in return leveraging them as a source of new business leads Salary £160K OTE (uncapped More ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Harnham
DevOps, and cybersecurity, paired with excellent team leadership and stakeholder management skills. Key Responsibilities: Develop and implement a three-year tech strategy aligned with business goals Evaluate and enhance existing infrastructure and development processes Lead and grow high-performing onshore/offshore tech teams Oversee IT operations, governance, security … and businesscontinuity planning Drive the successful delivery of complex, cross-functional IT projects Manage vendor relationships and technology budgets Foster a culture of continuous improvement and operational excellence Requirements: Essential: 7+ years in technical software development and IT leadership 5+ years at Director or Head of Department More ❯
oxfordshire, south east england, United Kingdom Hybrid / WFH Options
Harnham
DevOps, and cybersecurity, paired with excellent team leadership and stakeholder management skills. Key Responsibilities: Develop and implement a three-year tech strategy aligned with business goals Evaluate and enhance existing infrastructure and development processes Lead and grow high-performing onshore/offshore tech teams Oversee IT operations, governance, security … and businesscontinuity planning Drive the successful delivery of complex, cross-functional IT projects Manage vendor relationships and technology budgets Foster a culture of continuous improvement and operational excellence Requirements: Essential: 7+ years in technical software development and IT leadership 5+ years at Director or Head of Department More ❯
the IT Risk register Test DR plans and capabilities to ensure they work as designed, identifying gaps and lessons learnt and work with the business to drive continual development and enhancement The Requirements Hands-on experience of security and/or infrastructure within an enterprise environment Exposure to enterprise … as the creation of reports or procedures Threat Intelligence analysis and best practice Security Incident Response processes, procedures, and best practices Disaster Recovery and BusinessContinuity principles Event and log analysis If you are looking for an exciting new challenge to join a leading global service provider, please … apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based More ❯
efficiency, streamlines processes, and maximizes the value of new systems and technologies. Your key responsibilities Coordinate existing platforms portfolio within CX while understanding wider business platform developments Maintain key vendor relationships to drive performance against the delivery plan with clear definition of key performance indicators and shared measures of … tools, and processes are effectively embraced across teams, ensuring seamless transitions with minimal disruption Collaborate with key stakeholders, including senior leadership, IT teams, and business units, to understand the scope of technology change and address any concerns or challenges Issue and incident management of platforms within the department; efficiently … troubleshoot with vendors and report on root cause, resolution, and improvement actions Identify, document, and maintain businesscontinuity plans for the platforms within the department Capture, document, and analyse business requirements to translate into proposed solutions for sign-off, with an aim to deliver continuous improvement across More ❯
IT refresh program and management of the global support tickets. The day-to-day: Develop and implement comprehensive IT strategies and policies aligned with business objectives and UK/international cybersecurity requirements. Manage and optimise IT infrastructure, including networks, systems, and security protocols. Lead the implementation and maintenance of … IT infrastructure and processes. Manage relationships with UK-based and international suppliers and third-party IT service providers. Implement and maintain disaster recovery and businesscontinuity plans. Lead IT security awareness and training programmes across the organisation. Stay current with emerging technologies and cybersecurity threats to ensure proactive … system protection. You should have: Proven experience in IT management roles across small, medium, and corporate business environments. Strong understanding of UK and international cybersecurity policies, compliance requirements, and implementation strategies. Expertise in managing IT infrastructure, including networks, cloud services, SAAS platforms, and security systems. Experience with implementing and More ❯
are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build and maintain strong and effective relationships with business users to ensure that service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. … Investigate and resolve common desktop issues in order to ensure businesscontinuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their More ❯
Blackburn, yorkshire and the humber, United Kingdom
Lucid Connect Ltd
are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build and maintain strong and effective relationships with business users to ensure that service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. … Investigate and resolve common desktop issues in order to ensure businesscontinuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their More ❯
are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build and maintain strong and effective relationships with business users to ensure that service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. … Investigate and resolve common desktop issues in order to ensure businesscontinuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their More ❯
blackburn, lancashire, north west england, United Kingdom
Lucid Connect Ltd
are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build and maintain strong and effective relationships with business users to ensure that service delivery meets their expectations. Ensure that high standards of service are maintained and improved upon to ensure continuous improvement. … Investigate and resolve common desktop issues in order to ensure businesscontinuity Thoroughly investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their More ❯
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
Responsibilities Lead and coordinate responses to significant cyber incidents, ensuring effective and timely resolution. Act as a subject matter expert, advising senior leadership on business impacts and risk mitigation strategies. Develop and implement cyber incident containment plans and remediation strategies. Oversee incident investigations, reporting, and documentation to drive continuous … technical and management reports demonstrating the effectiveness of security operations. Develop and maintain incident response playbooks, templates, and exercises. Translate complex technical incidents into business-focused reports for key stakeholders. Support businesscontinuity and crisis management efforts. Key Skills & Experience Extensive experience in managing and responding to More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
Morrisons
provide expert guidance to ensure robust security solutions are in place. Responsibilities Planning and Design Activities • Define and maintain security architecture processes aligned with business, technology, and threat drivers. • Develop security strategy plans, roadmaps, and architecture artefacts, including models, templates, and standards. • Establish baseline security standards for operating systems … for executive review and approval. • Establish a taxonomy of indicators of compromise (IOCs) and share insights with security teams. • Continuously monitor developments in digital business and threat environments to refine security strategies and artefacts. Assurance • Validate IT infrastructure and reference architectures for security best practices and recommend improvements. • Ensure … assess the security of operational technology (OT) and IoT systems. • Liaise with architects and practitioners to share best practices and insights. • Work with the businesscontinuity management (BCM) team to validate security practices during failover operations. • Participate in application and infrastructure projects to provide security-planning guidance. • Collaborate More ❯
Bradford, south west england, united kingdom Hybrid / WFH Options
Morrisons
provide expert guidance to ensure robust security solutions are in place. Responsibilities Planning and Design Activities • Define and maintain security architecture processes aligned with business, technology, and threat drivers. • Develop security strategy plans, roadmaps, and architecture artefacts, including models, templates, and standards. • Establish baseline security standards for operating systems … for executive review and approval. • Establish a taxonomy of indicators of compromise (IOCs) and share insights with security teams. • Continuously monitor developments in digital business and threat environments to refine security strategies and artefacts. Assurance • Validate IT infrastructure and reference architectures for security best practices and recommend improvements. • Ensure … assess the security of operational technology (OT) and IoT systems. • Liaise with architects and practitioners to share best practices and insights. • Work with the businesscontinuity management (BCM) team to validate security practices during failover operations. • Participate in application and infrastructure projects to provide security-planning guidance. • Collaborate More ❯
to IT matters Help manage the process for achieving agreed standards for Cyber Security and protocol Discuss, agree and maintain IT elements of the BusinessContinuity Plan Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and assists with Data management (GDPR … in all communications with the broader industry and educational establishments Act as a company ambassador when attending events and communicating with people outside the business Engage in continued learning and development Be flexible and adaptable to change Work across all offices and teams where and when required An aspiration … or equivalent - Maths and English grade C or above (essential) Good Communication Skills Full UK Driving licence Ability to travel to any of the business offices as and when required Proficient in Microsoft 365 stack To have a commitment to ongoing training to develop your skills in areas relevant More ❯
to IT matters * Help manage the process for achieving agreed standards for Cyber Security and protocol * Discuss, agree and maintain IT elements of the BusinessContinuity Plan * Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and assists with Data management (GDPR … in all communications with the broader industry and educational establishments * Act as a company ambassador when attending events and communicating with people outside the business * Engage in continued learning and development * Be flexible and adaptable to change * Work across all offices and teams where and when required * An aspiration … or equivalent - Maths and English grade C or above (essential) * Good Communication Skills * Full UK Driving licence * Ability to travel to any of the business offices as and when required * Proficient in Microsoft 365 stack * To have a commitment to ongoing training to develop your skills in areas relevant More ❯
Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
will need to be able to demonstrate strong skills and experience in: End to end delivery of large complex programmes involving both technical and business change elements excellent stakeholder management abilities at all levels of business user and management of third party resource Cyber Security, BusinessContinuityMore ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
frameworks to protect critical data services, ensuring compliance with regulatory requirements for operational resilience. Team Objectives: Identify and define critical data assets supporting Important Business Services (IBS). Assess resilience levels around those assets. Collaborate with Platform and Engineering Teams to improve data resilience. Manage end-to-end delivery … frameworks, focusing on risk mitigation, compliance, and ensuring AI-enabled processes are resilient and explainable. About You: Experience in operational resilience, risk management, or businesscontinuity in financial services or regulated environments. Knowledge of AI/ML technologies, model governance, responsible AI principles. Understanding of machine learning models More ❯