1 to 25 of 111 Case Management Jobs in the UK excluding London

the development and mentoring of junior analysts, monitoring networks to actively remediate unauthorised activities. Your role * Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. * Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. * Produce documentation to ensure the repeatability and standardisation of security operating procedures. * Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

to clients, following defined escalations paths, as appropriate. Resolve support cases and record all actions that lead to resolution at the time, in the case management system. Resolving support cases will primarily be completed remotely but in some cases may require a presence at a client's premises. … customers, ensuring their teams know how to log in Preparation of end user equipment primarily desktops, laptops, mobile devices and networking equipment. Follow asset management procedures and collaboratively maintain asset registers. Maintain administrative information, including: Record site details, and any changes to site/client details Manage stocks of … Terminal Server/Remote Desktop Virtualisation technologies - VMWare/Hyper-V MDT SCCM (MS Deployment Toolkit/System Centre Config Manager) MDM (Mobile Device Management) Backup technologies including (Tape/Disk/Cloud) Anti-Virus technologies Networking- DNS, DHCP, TCP/IP, VPNs, Cabling, Routers, Firewalls. Switching infrastructure UPS more »

the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UKs leading provider of Award-Winning HR … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based case management and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

submission of Offshore Safety Cases and Onshore COMAH Safety Reports in support of the Southern North Sea (SNS) Operation. Responsibilities Maintain documentation for Safety Case Management. Optimise the review process and schedule for all current safety cases and COMAH safety reports in line with compliance and relevant statutory requirements. … technical qualification 10+ years experience with Oil and Gas Operators, COMAH sites or the Competent Authority Demonstrable history of planning, cost control and document management processes Understanding of COMAH regulations as well as PFEER, DSEAR, PSR etc. Experience collaborating with the Competent Authority desirable but not essential more »

Draft and provide attendance notes for fee earners for all attended matters Conduct pretrial conferences with Claimant clients Maintain own Court Diary ensuring efficient management of in house instructions Liaise with management to discuss strengths and weaknesses of progressed matters at trials To assist in developing appropriate processes … and documentation for the case management system in relation to representation at Court To identify cases where commercially it would be tactically advantageous to settle or proceed to a final hearing Keep up to date with all industry changes including case law, legislation and other matters of more »

organisation strategy this year and a Technology and Data Transformation programme to underpin this. This role plays a key part in ensuring that our Case Management system, data and supporting applications, are well managed and continuously improved and developed to meet the ongoing needs of our crucial service … of our organisational strategy. Focus areas for this role are: Managing the vision and ongoing development of the system from requirements identification, product backlog management and delivering the development roadmap Keeping up to date with technology developments so that we maximise the business value from Case Manager, and … ongoing adoption and use of the system, including development and delivery of guidance, training and best practice use of the system Ensuring that our Case Management and supporting systems architecture is designed to maximise opportunities to deliver our organisational vision and strategy We would love to hear from more »

a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators. Rates of Pay (weekly pay more »

take on a leadership role in our Housing Association. The successful candidate will work with us to deliver a high-quality housing and neighbourhood management service. You will be part of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous … improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction … best practice, regulatory and statutory requirements Lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and case management support What you will need to be successful: Significant experience working in social housing, including management of a variety of tenures more »

database. As an apprentice, you will use the full office 365 suite to store, develop and maintain data through use of Brown Turner Ross case management system called LEAP along with the opportunity to use the full Microsoft 365 products and access all external database systems we have … for paralegals and other staff meetings identifying trends for the current market and research for further business. Using excel, teams, emails, and their internal case management system along with external data from post office site for addresses. Access the solicitor regulation authority for checking contact details, updating the … solicitors and line managers by scanning and creating PDF formats and versions of any documentation, which will then need to be uploaded into the case management system which involves a range of all platforms across Microsoft office 365 Check and validate data with the involvement of removing duplicates more »

for UKAEAs employment policy framework, the Employee Relations strategy and for providing advice and guidance on all people-related matters and ensuring a consistent case management approach. The team are the subject matter experts on employee relations and policy. The ER specialist is responsible for delivering an ER … line with policy, best practice and legislative requirements to mitigate risk and escalation. You'll be responsible for managing complex cases from commencement to case conclusion, which may involve attending an Employment Tribunal on behalf of UKAEA. You will: - work with the People business partners and advisors providing advice … and counsel on policy interpretation and employment practices, ensuring that there is knowledge transfer on a case by case basis. You'll also use ER data insights and trends to diagnose root causes, identifying changes to guidance and policy and sharing learning with the business partners and advisors. more »

personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm. What will your responsibilities be? Updating case management systems Liaising with clients and third parties Providing support to fee earners with client work Managing a caseload of client matters Facilitating … cash flow and credit-management systems such as time recording and billing Does your previous experience include: Experience of wills, probate or working within a Private Client Department A good understanding of the Solicitors Accounts Rules Advanced IT skills including Microsoft Office Do you have the following personal skills … Excellent attention to detail, organisational and communication skills Great time management skills Self-motivated, outgoing and proactive Professional and works well both independently and in a team Calm under pressure What can we offer you? Pay. We value our employees, our salaries reflect this. Bonus. We recognise and reward more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »

their Manchester office. £40,000 to £55,000 BOE Looking for a Proclaim Developer to join the current existing litigation team in developing new case types and workflows. About you As a Proclaim Developer, you will play a key role in designing, developing, and maintaining Proclaim case management … Proclaim workflows, and ensure the effective implementation of the Proclaim system. What you will be doing -You will programme and design of the Proclaim Case Management System. -You will develop new and existing workflows and document templates. -You will work and lead on various development projects as required … s. -You will assist IT support technicians to solve problems that require programmer's input. -You will provide support for all BI solution and case management related issues, including liaising with 3rd party suppliers. -You will provide support for all case management related issues, including liaising more »

in legal services and commitment to placing technology at the forefront of their operations. They are seeking a skilled IT Trainer with expertise in Case Management and Document Management Systems to join their team. As their IT Trainer, you will play a pivotal role in ensuring that … their legal professionals are proficient in utilising technology to optimise case management workflows and document handling processes. Responsibilities: Develop and deliver training programs on Case Management and Document Management Systems tailored to the needs of legal professionals. Conduct training sessions, workshops, and seminars both in … training programs. Requirements: Proven experience as an IT Trainer or similar role, preferably within a law firm or legal environment. In-depth knowledge of Case Management Systems and Document Management Systems. Strong communication and presentation skills with the ability to communicate technical concepts effectively to non-technical more »

and Distribution functions. Delivering added value support and solutions to the business, with a core focus on a range of employee relations matters and case management in line with company people policies and values. The Role You'll provide clear and consistent advice, guidance and coaching via telephone … support or face to face to successfully manage and resolve employee relations cases to deliver right first time. With a pragmatic approach to case management in line with company values, fair employment practice, legislative requirements and service expectations. Provide expertise to line managers on a range of people … issues which enable the effective management of people performance, talent and engagement in line with lead for growth objectives. You'll also support all actions required to raise the level of manager capability to manage in line with people policies via coaching and other facilitated development methods. Supporting managers more »

and advice to clients, act as first level of escalation and coordinate necessary actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC clients … during the initial client calls. Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor … and provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client more »

Hours per week: 37 hours Interview date: To be confirmedfollowing shortlisting HR&OD Shaping our Vision and Workforce Join our HR Advisory case management team and play a pivotal role in supporting our managers to effectively address and resolve employee relations issues. Our HR Advisory case management … managers and schools, using a proactive approach to interpret employment law and internal policies to effectively resolve employee relations issues. As a Senior HR Case Adviser, your role will involve advising on a range of complex employee relations cases including disciplinary, grievance, performance management, restructurings and TUPEs. You … will work closely with managers to expedite decision-making and resolve cases efficiently, providing expert advice and engaging with stakeholders to ensure effective HR management and compliance with employment legislation and policy. This is an excellent opportunity for someone with a CIPD Level 5 intermediate certificate in Human Resources more »

three. Leaning into markets and regional teams to setup audience best practice. Ensuring the Omni audience tool set is available, customised to the use case and has access to Omnicom data partnership capabilities. Project management, use case management and global CDAP risk assessment documentation. PHD is more »

a dedicated team to deliver support on advanced HPC hardware and software technologies Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls Provide a professional and positive approach to the customer in the more »

a dedicated team to deliver support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the more »