Farnborough, England, United Kingdom Hybrid / WFH Options
Lotus Professionals
Do you have Advanced Excel skills??!! This is a great opportunity to join a busy team as a Customer Supply Planner - the ideal candidate will be pro-active and work well under pressure, with previous experience within a customer focussed more »
london, south east england, United Kingdom Hybrid / WFH Options
Silverdrum
communicates closely with each other at all levels of the business. The Role Day to day, you will be a part of the full client lifecycle: everything from new business and onboarding new clients, to leading in ad accounts (Google & Facebook) and growing clients’ businesses for the … ability to pick yourself up after making mistakes. Ideally you should have experience in performance marketing in an eCommerce focused role, either agency or client side, whether that is Paid Social or Google PPC. more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
ZEREN
new and existing client projects, ensuring they have a seamless experience from the moment they sign up for our services. Key Responsibilities CustomerOnboarding Develop and implement an effective customeronboarding strategy that ensures new customers have a positive and seamless experience. Ensure the team … and manage the technical customer support team, providing guidance, training, and support as needed. Manage and implement an on-call rota for the customeronboarding and support team. Establish and maintain KPIs and metrics to measure the success of the onboarding and support processes. Identify areas … and support processes and work with relevant teams to implement changes. Stay up-to-date on industry trends and best practices in customeronboarding and support. Collaborate with other departments, such as sales and engineering, to ensure a cohesive customer experience. Work with clients to understand their more »
Role: Analyst OR Associate - Investor Client Relations (Private Equity) Location: Birmingham City (UK) About Capital Dynamics: Capital Dynamics is an independent global asset management firm focusing on private assets, including clean energy, private equity (primaries, secondaries and co-investments) and private credit. Established in 1988, the Firm has extensive … knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 14 billion in assets under management and advisement and employs approximately 150 professionals globally across 12 offices in Europe … from PRI across all categories and investment strategies, as well as achieving strong results in GRESB benchmarking for its clean energy strategy. Department Overview: Client Relations: The main role Client Relations plays within the organization is in its support of the firm’s 1,500+ global investors. Clientmore »
Leeds, England, United Kingdom Hybrid / WFH Options
GradBay
Intelligent configuration of our product Data, ML and AI solutions Continued product development What we’re looking for: We are looking for a technical clientonboarding manager to work within our Implementation team to manage and support our client base. The role is a mix of … client facing work, configuration, and Service Desk management within the Implementation team.The Implementation team is the conduit to gather client requirements and deliver the optimal digital solution. This is a fantastic opportunity to join a growing tech business with an ambitious 5-year plan. Who you’ll work … with: You will report to the Head of Client On-boarding and will work alongside a small but growing team of peers. You will also have access to working relationships with the Sales team, our data and analytics team, our development team, and our Leadership team so this is more »
greater manchester, north west england, United Kingdom
Elevate
Elevate is seeking a skilled Quality Assurance and Training Coach (ClientOnboarding/Conflicts/CDD) for an Interim or Permanent position, hybrid (three days onsite) in Manchester office . To complete quality assurance checks , provide technical training , and provide competency accreditation . The role involves ensuring … team members complete client due diligence and conflict checks in compliance with legal and regulatory requirements. Coaching clientonboarding teams to improve their technical and functional skills, evaluating their due diligence and conflicts technical skills, and designing and delivering training. Desired Skills and Experience In-depth … technical knowledge, skills, and experience in practically applying the legal and regulatory requirements relating to client due diligence and/or conflicts in a law firm for both domestic and international individual and business clients. Detailed knowledge and practical application in a law firm of SRA Standards and Rules more »
hampton in arden, midlands, United Kingdom Hybrid / WFH Options
Tela Technology
the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customeronboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »
Job Title: French speaking Customer Service & Onboarding Administrator Location: Lichfield, Office-Based Type: Permanent Salary: Up to £29,000 per annum Our client is a leader, renowned for their exceptional products. Our client's team is passionate about delivering the best experience to their suppliers and … franchisees. We are currently seeking a dedicated French-speaking Customer Service & Onboarding Administrator to join their office in Lichfield. Key Responsibilities: Customer Service: Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance. Offer detailed information about our products and services. Resolve customer … process. Conduct welcome calls and provide necessary training and information to new franchisees. Administration: Maintain accurate and up-to-date records in our client's CRM system. Prepare and manage onboarding documentation and materials. Collaborate with various departments to address and resolve any onboardingmore »
Engineering Lead - (Mobile) React Native - Leeds - Perm The Opportunity Our client is at the forefront of developing SaaS solutions. They are currently a team of 24 with strong plans to expand as they onboard a major UK client in 2024 Can Be Remote The Why? (TOP 3 as more »
Elevate is seeking a skilled Quality Assurance and Training Coach (ClientOnboarding/Conflicts/CDD) for an Interim or Permanent position hybrid (three days onsite) in Birmingham office . To complete quality assurance checks , provide technical training , and provide competency accreditation . The role involves ensuring … team members complete client due diligence and conflict checks in compliance with legal and regulatory requirements. Coaching clientonboarding teams to improve their technical and functional skills, evaluating their due diligence and conflicts technical skills, and designing and delivering training. Desired Skills and Experience In-depth … technical knowledge, skills, and experience in practically applying the legal and regulatory requirements relating to client due diligence and/or conflicts in a law firm for both domestic and international individual and business clients. Detailed knowledge and practical application in a law firm of SRA Standards and Rules more »
london, south east england, United Kingdom Hybrid / WFH Options
Fenwick
to different customer segments. Leverage customer data to optimise email targeting and messaging. Develop and maintain automated email programmes, including drip campaigns and customeronboarding sequences. Optimise automation workflows to enhance customer engagement and retention. Collaborate with the Senior Retention Marketing Specialist to manage display advertising campaigns. Optimise more »
meetings with clients Build an understanding of the clients landscape, competitors and frameworks Close alignment with Operations to deliver effective level of service to client Championing the client at all levels internally/act as the key interface between the client all relevant divisions Playing an integral … clients The type of person we’re looking for: A strategic and creative thinker Is a self-starter, interested in getting close to the client - enjoys developing relationships A team player Has a keen interest in technology Works well under pressure – able to navigate changes in client priorities … taking complex requirements, simplifying them and building a customer journey to encourage a sale Has the ability to discuss solutions both with the end client in a language they understand and also with the development team Excellent programme management skills to ensure a great output Comfortable discussing commercials with more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Elevate
Our customer, a global law firm is looking for an experienced ClientOnboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The ClientOnboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a ClientOnboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the ClientOnboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »
SaaS/Software Sales Consultant 💼 Previous software/IT sales knowledge required! 📍 Coventry (Office-based) 💷 Up to £28,000 + Commission Our client's Coventry-based software business is seeking a Software Sales Consultant to join the team and be a driving force behind their growth plans. The business … pipelines, and meet targets. The ability to craft and deliver compelling messaging that resonates with potential clients. A strategic mindset to understand and anticipate client's future plans. Ideally, a degree-level education (or equivalent). Why Apply? By joining the team, you'll enjoy: Salary up to more »
london, south east england, United Kingdom Hybrid / WFH Options
Tela Technology
the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with customeronboarding/deployment remotely, if required Deploy and maintain software and hardware as directed/required Supporting (as part of a team) Tela’s more »
M.E. Solutions AB is looking for a Project Manager in Southampton, UK, for a full-time permanent role. About Us: MESAB UK is a subsidiary to MESAB Sweden, www.mesab.eu . The company is a part of the Instalco group of more »
london, south east england, United Kingdom Hybrid / WFH Options
Creo Recruitment
bespoke software initiatives, with additional ad hoc analysis as required by the Senior Manager, and (2) Providing basic project management support for an existing clientonboarding process. Specifically: Business Analyst responsibilities will include gathering and documenting requirements from key business users, stakeholder management with intended end users … will be able to build relationships quickly and be comfortable interacting with multiple teams in a large programme. Project Management responsibilities will include coordinating client projects across an existing workstream and analysing the existing clientonboarding process to make future improvements. Sitting between business and technical more »
are complete and up to date for product support teams. Ensuring correct configuration management is carried out and documented for product changes. Ensuring new clientonboarding is successful with efficient deployment of products, integration services, and setting configuration. Carry out impact analysis for changes, especially where these more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
7x Content
escape and feel connected. You will be responsible for: Leading the onboarding of new clients Managing the day to day delivery of client services Ensuring clients are on track and delighted with agency performance Planning and allocating resources Managing our delivery team of world class producers, video more »
Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the … plan by receiving finance proposals from the broker network and keying them into the CRM system as well as taking clients through the onboarding journey and undertaking due diligence checks. You will be responsible for generating finance and security documentation and progressing your deals to pay out. First more »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Giant Screening
Our proprietary software combined with our award-winning support services is what sets us apart and everything we do has a focus on the client experience. We have a proven track record of enhancing operational efficiency and reducing costs for our clients, whilst helping them avoid risk and remain … addressing any needs/concerns. Leading service review sessions, documenting and taking actions and next steps. Enhancing & maintaining stakeholder connections whilst measuring success through client satisfaction, delivery quality & financial performance. Take ownership of client satisfaction Guiding new clientonboarding, actively contributing to achieving project milestones more »
Calling all aspiring IT technicians! Baltic Apprenticeships are thrilled to partner with a client who has over 25 years of experience working in the IT field. They are looking to use their expertise and knowledge to support their next aspiring IT support technician.Having successfully supported an apprentice before could … the Job: Answering and completing IT Support tickets/helpdesk tickets raised by Support clients Office 365 console administration Supporting on email migrations Onboarding new clients Support sales team with technical queries Setting up hardware for clients e.g. laptops, desktops, printers etc Assisting in IT projects Full training more »
company's order book and delivering sustained, profitable growth for the Penta team. You'll work closely with the Sales & Marketing team, proactively onboarding new customers and preparing accurate quotes to maximise flow and throughput. You will be continuously improving how the team operates and contributing to driving more »
gain exposure to multiple technologies. You will be involved in monitoring and adjusting cooling and electrical systems, onboarding new clients and providing client support via telephone, email and in person within the datacentre. As well as the experience you will gain, you will be a part of more »
Operations teams, provisioning and installing new systems, conducting site surveys, general site maintenance, and conducting Technical Health Checks for Customers Assist with the onboarding of new customers when required, focussing on the technical aspects including but not limited to provisioning of new phone systems, number porting, system training more »