Our premium brand Automotive client is currently recruiting for the following role: ContentEditor - Knowledge Base - 27.21/hr (Inside IR35) Coventry (hybrid potential) 12 Months (potential for yearly renewal) About the Role: We are looking for a detail-oriented and proactive Knowledge Base Editor to join our Customer Relationship Centre team for 12 months. In this … role, you will be responsible for creating, curating, reviewing and maintaining high-quality content that empowers our customer service agents and enhances the customer experience. This is a pivotal role in shaping the future of customer support by creating and curating high-quality content that not only empowers our agents but also in the future fuel AI-driven … maintain clear, concise, and user-friendly knowledge articles, FAQs, and process documentation. - Collaborate with teams to gather information and translate complex processes into easy-to-understand content. - Ensure all content is up-to-date, relevant, and aligned with brand tone and service standards. - Monitor usage and feedback to continuously improve knowledge base effectiveness. - Support the rollout of new services More ❯
Our premium brand Automotive client is currently recruiting for the following role: ContentEditor - Knowledge Base - £27.21/hr (Inside IR35) Coventry (hybrid potential) 12 Months (potential for yearly renewal) About the Role: We are looking for a detail-oriented and proactive Knowledge Base Editor to join our Customer Relationship Centre team for 12 months. In this … role, you will be responsible for creating, curating, reviewing and maintaining high-quality content that empowers our customer service agents and enhances the customer experience. This is a pivotal role in shaping the future of customer support by creating and curating high-quality content that not only empowers our agents but also in the future fuel AI-driven … maintain clear, concise, and user-friendly knowledge articles, FAQs, and process documentation. - Collaborate with teams to gather information and translate complex processes into easy-to-understand content. - Ensure all content is up-to-date, relevant, and aligned with brand tone and service standards. - Monitor usage and feedback to continuously improve knowledge base effectiveness. - Support the rollout of new services More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
DataAnnotation
creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Digital ContentEditor to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯
St. Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
DataAnnotation
to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a ContentEditor to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯
impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client, we are seeking a Temporary ContentEditor & Proof Reader to join them on a temporary basis until the end of 2025. This is 100% office based in their lovely offices in South Bristol. In More ❯