1 to 25 of 182 Remote/Hybrid Customer Engagement Jobs in the UK excluding London

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

Digital Customer Success Manager £45,000 Basic + Bonus + Benefits Hybrid | Central London | 3 Days in the Office The Opportunity Our client is an established, international technology business providing specialist information and subscription-based digital solutions to a diverse professional client base. As the business continues to grow … looking for a Digital Customer Success Manager to develop scalable customer success programmes that improve product adoption, engagement, retention and revenue growth. Why Join? £45,000 basic salary, depending on experience, plus performance-related bonus. Hybrid working: three days in the Central London office and two days ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ...

Role Overview We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data-driven digital experiences across our direct-to-consumer products. You'll own the Product Analytics … strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring customer and commercial insight is embedded ...

Building smarter customer experiences through technology, data and AI At DC Thomson, we're transforming how we connect with audiences across our portfolio of trusted media, digital and subscription brands. We're looking for a curious and innovative Software Engineer to join our engineering team and help build … systems, services and experiences that power customer engagement at scale. This is an exciting opportunity for a full stack engineer with experience in React, Node.js, GraphQL and modern database technologies who enjoys working across front-end experiences, backend systems and data flows to deliver high-quality products that ...

shape and secure opportunities with naval organisations, defence ministries, government agencies, system integrators and prime contractors. Working closely with Saab's Global Sales Network, Customer Sales Responsibles (CSRs), engineering teams, programme teams and commercial functions, the successful candidate will lead capture activities from opportunity identification through to contract award. … This role requires strong commercial acumen, strategic thinking and customer engagement expertise, combined with the ability to understand complex underwater systems and effectively communicate their operational value to military and government customers. The position is based in Fareham with hybrid working arrangements and will require occasional ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

This role is responsible for leading the full EMEA Client Management function, owning team performance across retention, expansion, customer satisfaction, and commercial growth. This is a people leadership role with accountability for the team quota. The Director will lead and coach Account Managers, Senior Account Managers, Key Account Managers … emerging player-coach leaders to deliver consistent account coverage, proactive customer engagement, and measurable net retention outcomes across the region. This role is suited to an experienced SaaS or technology client management leader who can bring structure, commercial discipline, and strong people leadership to a growing team with ...

across the production print portfolio, developing new business opportunities and expanding relationships with existing customers and channel partners. The role will focus on identifying customer requirements, positioning the appropriate production print solutions and managing opportunities from initial engagement through to contract completion. The successful candidate will have … business development plan to achieve agreed sales targets. Identify and develop new production print opportunities across the assigned territory. Generate new business through prospecting, customer visits, referrals, events and channel activity. Develop existing customer relationships and identify opportunities for fleet refresh, upgrades and additional production equipment. Manage ...

work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards … Working collaboratively with business stakeholders, architects, product owners and engineering teams, the CRM Developer will design, develop and support CRM solutions, integrations, automations and customer data capabilities that enhance customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role ...

work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards … Working collaboratively with business stakeholders, architects, product owners and engineering teams, the CRM Developer will design, develop and support CRM solutions, integrations, automations and customer data capabilities that enhance customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role ...

Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems … make sure they're getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You'll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries ...

Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct‐to‐customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct-to-customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

D365 CE Solution Architect , Dynamics 365 CE Solution Architect, Dynamics 365 Sales Solution Architect, Microsoft Dynamics 365, Dynamics 365 Customer Engagement, D365 Customer Engagement, Solution Architecture, CRM Solution Architect, sales processes, pipeline reporting, power platform, solution design, integration, Power BI, stakeholder management, Microsoft Dataverse, Data migration ...

develop, improve and shape PA Housing’s digital self-service products. This is a varied role where you’ll bring together digital, technology and customer experience. You’ll help manage the full product lifecycle, from developing the vision and roadmap through to testing, implementation and performance analysis, making sure … digital services meet both business and customer needs. You’ll work closely with our customers, colleagues, developers and digital partners to understand what’s working, identify opportunities to improve and turn feedback and data into better digital experiences. You’ll also lead our Digital Working Group, giving customers ...

Customer Success Manager £42,000-£45,000 + 15% Bonus | Hybrid (Milton Keynes, 2 days per week) We're partnering with a high-growth, venture-backed SaaS business that is transforming how organisations understand and engage their people. With hundreds of customers across the UK and an innovative platform … entering an exciting new phase of growth. They're investing heavily in product innovation, adopting AI throughout the business, and continuing to expand their Customer Success function. As a result, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of mid-market ...

forefront of earth sciences, helping organisations understand the underground. The Role Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … their primary day-to-day contact. In this role, you will have the opportunity to: Responsibilities Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention. Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes. Monitor customer ...

145+ countries while proudly maintaining headquarters in New Zealand. **The Role** Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … serving as their primary day-to-day contact. **In this role, you will have the opportunity to:** * Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention.* Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes.* Monitor ...