1 to 25 of 52 Remote/Hybrid Customer Engagement Jobs in the UK excluding London

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional … Consultant to act as the functional lead for Microsoft Dynamics 365 Customer Engagement (CE) . More specifically, Customer Insights and Customer Journeys , supporting the organisation in delivering data-driven, personalised customer experiences at scale. This is a senior, hands-on role within IT Services, combining ...

Customer Engagement Manager £40,000 - £42,000, plus benefits Wolverhampton – Hybrid Due to ongoing business growth, an exciting opportunity has opened up to join a dedicated team that prioritises client success. As the primary point of contact for customers, you’ll foster strong, positive relationships while ensuring their … needs are met and their expectations are clear. Your focus will be on driving customer satisfaction and retention, helping clients achieve their goals while strengthening long-term partnerships. Main Areas of Responsibility for the Customer Engagement Manager: Responds to enquiries and concerns from customers Arranges regular customer ...

client are seeking an experienced CRM Manager to lead and optimise customer relationship strategies within the. This role in Greater Manchester requires expertise in CRM systems and a focus on achieving customer engagement and retention goals. Client Details Our client is an SME technology firm in Greater … established marketing & digital function. Description The key responsibilities for the CRM Manager role will include: Develop and implement effective CRM strategies to enhance customer engagement and retention. Analyse customer data to identify trends and opportunities for growth. Provide mentorship and training to an in-house digital team. ...

Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention … satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve ...

Retention & Renewals Manager – Drive Churn Reduction & Customer Retention Sheffield | Hybrid | £45,000 | 12-Month FTC (Maternity Cover) Lead a high-performing customer-facing team and take ownership of renewals, retention, and churn reduction for a global SaaS organisation. Candidates must have a Retentions or Renewals background. Anna Maher … Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead, coach, and develop a team ...

will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate … convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence ...

client is looking for a Client Support Specialist to join their team.This is a Homebased role Looking for someone with strong admin skills, customer service skills.Sales skills an advantageConfident on the phone, telesalesIT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses … from T1 to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success ...

roadmaps, solution design, and delivery ownership Experience working with both internal and external stakeholders Background in enterprise-scale D365 programmes Excellent communication and stakeholder engagement skills Desirable Skills (Nice to Have) D365 Supply Chain Management (SCM) D365 Customer Engagement/Customer Service D365 Sales D365 Customer ...

working from a remote home basis in the UK, this senior level position of (Business Development Director) European Market Development Director is focused on customer and market engagement along with business growth, primarily targeting the OE, Tier 1 and Tier 2 levels. The role of (Business Development Director … working closely with the existing global technical and operational teams to support: Opportunity identification Bid and tender delivery Programme integration and development Communication and customer support Target added-value content Establish and deliver sales growth. Formulate, agree and execute business strategies for markets and customers. Customer relationship management ...

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

London) Initial contract through end of 2026 We're looking for an experienced Senior Product Owner (Microsoft Dynamics 365 CE) to support a major customer transformation programme. This Outside IR35 contract offers long-term delivery work and hybrid working, with 1-2 days per week onsite in London. … lead the product direction for Dynamics 365 Customer Engagement , working closely with business stakeholders and delivery partners to implement customer service and sales capabilities as part of a wider CRM and Martech transformation. Key Responsibilities Own and prioritise the Dynamics 365 CE product backlog Strong hands ...

helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line … customer support via live chat. You'll own inquiries from start to finish, diagnose problems, escalate complex issues, and proactively enhance our support resources. Location: Leicester (20-min walk from train station) - Office-based, with 1 WFH day after training. Compensation: National Apprenticeship Wage ( 15,704). Hours: Monday ...

helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line … customer support via live chat. You'll own inquiries from start to finish, diagnose problems, escalate complex issues, and proactively enhance our support resources. Location: Leicester (20-min walk from train station) - Office-based, with 1 WFH day after training. Compensation: National Apprenticeship Wage (£15,704). Hours: Monday ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse ...

please note, no public transport available) Renishaw is embarking on a major global rollout of Microsoft Dynamics 365 across our subsidiary network, covering both Customer Engagement and Finance & Operations. We are looking for an experienced Project Manager to lead end-to-end D365 implementations, guiding the transition from … both local and global teams. Ability to challenge assumptions, identify risks, and resolve conflicts. Desirable Strong understanding of D365 modules (Finance, Supply Chain, Sales, Customer Service) and their integration points. Knowledge of localisation requirements, including statutory, tax, and compliance considerations. Experience in data migration, change management, and user-training ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. This also includes working with existing 'warm' leads. The role requires … Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities ...

growth. Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. Manage the full services portfolio (managed services, professional … senior technical relationships with strategic vendors and partners. Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. Lead customer ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional … Consultant to act as the functional lead for Microsoft Dynamics 365 Customer click apply for full job details ...

high-impact leadership role for a commercially astute sales leader who thrives on building high-performing teams, driving revenue growth and strengthening vendor and customer partnerships across the IT channel. If you're passionate about coaching people, scaling performance, and shaping sales strategy in a fast-moving technology business … Create a culture of accountability, collaboration and solution-led selling Elevate performance through hands-on leadership and coaching Drive Growth Grow the active trading customer base and maximise account potential Ensure revenue and gross profit targets are consistently exceeded Turn opportunities into long-term customer relationships Optimise Sales ...