london, south east england, United Kingdom Hybrid / WFH Options
idpp
months About the Role We are seeking an experienced Analytics Specialist to join our client's growing team and support the execution of their customerengagement strategy through impactful data analytics. This is a hands-on role where you'll collaborate closely with customerengagement teams … to uncover actionable insights, enhance campaign effectiveness, and help shape strategic decisions. Key Responsibilities Support customerengagement strategy execution through targeted data analytics. Partner with customerengagement teams to inform and refine campaigns. Perform customer segmentation and targeting based on performance insights. Measure and optimise … campaign performance using advanced analytics tools. Develop performance reports and dashboards to track engagement outcomes. Contribute to the creation of business cases using data-driven insights. Manage multiple workstreams with attention to detail and deadlines. Collaborate with cross-functional stakeholders to drive coordination and results. What We’re Looking More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Better Placed Ltd - A Sunday Times Top 10 Employer!
Social Media & Customer Executive Staffordshire, 2 days in the office 3 WFH Home Interiors brand Highlights: Over 25 years trading experience £1 Billion Turnover Record breaking year for the past 5 years Global, UK, Europe and USA. My client are a leading global Home Interiors and renowned luxury consumer … some fantastic talent across Marketing/Brand, Digital, CRM, Insights & Analytics. They are a brand lead by Marketing but supported by Data – keeping the customer and customer experience as the focus. Committed to innovation, customer satisfaction, and a dynamic work culture, they are looking for a talented … and growing the company’s Social Media and Community forums. This role ensures that the forums are engaging, supportive, and valuable spaces for discussion, customer support, and brand advocacy. The role will facilitate conversations, address customer queries, engage with the community, and collaborate with internal teams to drive More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and CustomerEngagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customerengagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customerMore ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
easyJet Airline Company PLC
Job Description - Audience & Product Data Analyst (15635) We have a brilliant opportunity for an Audience & Product Data Analyst to join our Customer Data team on a permanent contract, based in Luton. (Hybrid Working) This exciting role will be responsible for creating the audiences, segmentations and customer attributes required … for marketing, reporting, customerengagement across operations and service, web and app personalisation and media planning. The Customer Data team is responsible for enabling the business with the customer data and insight it needs, when it needs it. The team has access to lots of customer … customers. What you'll be doing Creating data solutions (such as views, segmentations, profiles) in Databricks to enable targeted marketing, operational communications, and detailed customer reporting and analytics. Creating real-time customer data products and audiences in mParticle to enable triggered and ad-hoc marketing, targeted customerMore ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Ripjar
The role We are seeking a dynamic, results-driven and customer-centric Customer Success Manager to join our newly formed Customer Success team, reporting to the SVP, Global Head of Customer Success. The ideal candidate is passionate about customer service, satisfaction, and success, with excellent … communication skills. This is an exciting opportunity to play a pivotal role in the development and support of the Customer Success functional rollout. What you'll be doing As a Customer Success Manager, you will ensure that our customers are set up for long-term success and have … a positive experience with our products and services. You will drive customer adoption and loyalty by educating our customers on how to get the most out of Ripjar while building strong relationships throughout the lifecycle of the account. You can also expect to: Build and maintain strong relationships with More ❯
london, south east england, united kingdom Hybrid / WFH Options
ITR Partners
Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires deep technical knowledge in logging, monitoring, and … observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs related to the onboarding experience and customer satisfaction. Provide technical guidance and promote collaboration on observability tools … and log analytics. Technical Expertise & CustomerEngagement: Oversee the implementation of observability tools, assisting customers with Logs, Metrics, and Traces monitoring. Ensure your team delivers expert-level onboarding and ongoing support for observability solutions. Offer deep technical insights on cloud observability and integration into customer infrastructures. CustomerMore ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Redcentric
provision of a portfolio of customers who don't have a Service Delivery Manager allocated to them. Key to the role will be proactive engagement with customers to ensure that their service is meeting expectations, evidencing SLA achievement, and addressing any service shortfalls that may arise. In addition, as … service issues through to completion. Providing evidence of SLA achievement utilising existing reports. Acting as an intermediary in the relationship between Redcentric and the customer Being a point of contact for customer queries and escalations. Logging, tracking, and co-ordinating the implementation of Service Improvement Initiatives. Increasing customerengagement levels and build strong relationships. Notifying Account managers where sales related opportunities have been identified Supporting the customer service teams in their understanding of customers Adhering to Redcentric's ISO accreditation standards Complying with Redcentric's policies and procedures Handling and protection of Redcentric information Reporting More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Profile 29
Data & AI Presales Architect you will be responsible for leading pre-sales engagements, supporting sales efforts, and designing modern Data & AI solutions tailored to customer needs. This role bridges business requirements and technical solutions, ensuring that proposed architectures align with best practices, scalability, and business objectives. Additionally, the role … includes involvement in project work, contributing to solution implementation and delivery. Responsibilities Lead pre-sales engagements, including customer meetings, workshops, and proof-of- concept (PoC) demonstrations. Design scalable and efficient Data & AI architectures, ensuring alignment with customer goals and industry best practices. Develop and present proposals, estimates, and … trends in Data, AI, and cloud platforms. Engage with customers throughout the sales and delivery lifecycle, ensuring clear communication and follow-ups. Maintain strong customer relationships by proactively addressing concerns and providing ongoing support. Duties Engaging in technical discovery sessions with customers. Developing high-level and detailed technical designs. More ❯
derby, midlands, united kingdom Hybrid / WFH Options
Profile 29
Data & AI Presales Architect you will be responsible for leading pre-sales engagements, supporting sales efforts, and designing modern Data & AI solutions tailored to customer needs. This role bridges business requirements and technical solutions, ensuring that proposed architectures align with best practices, scalability, and business objectives. Additionally, the role … includes involvement in project work, contributing to solution implementation and delivery. Responsibilities Lead pre-sales engagements, including customer meetings, workshops, and proof-of- concept (PoC) demonstrations. Design scalable and efficient Data & AI architectures, ensuring alignment with customer goals and industry best practices. Develop and present proposals, estimates, and … trends in Data, AI, and cloud platforms. Engage with customers throughout the sales and delivery lifecycle, ensuring clear communication and follow-ups. Maintain strong customer relationships by proactively addressing concerns and providing ongoing support. Duties Engaging in technical discovery sessions with customers. Developing high-level and detailed technical designs. More ❯
mansfield, midlands, united kingdom Hybrid / WFH Options
Profile 29
Data & AI Presales Architect you will be responsible for leading pre-sales engagements, supporting sales efforts, and designing modern Data & AI solutions tailored to customer needs. This role bridges business requirements and technical solutions, ensuring that proposed architectures align with best practices, scalability, and business objectives. Additionally, the role … includes involvement in project work, contributing to solution implementation and delivery. Responsibilities Lead pre-sales engagements, including customer meetings, workshops, and proof-of- concept (PoC) demonstrations. Design scalable and efficient Data & AI architectures, ensuring alignment with customer goals and industry best practices. Develop and present proposals, estimates, and … trends in Data, AI, and cloud platforms. Engage with customers throughout the sales and delivery lifecycle, ensuring clear communication and follow-ups. Maintain strong customer relationships by proactively addressing concerns and providing ongoing support. Duties Engaging in technical discovery sessions with customers. Developing high-level and detailed technical designs. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
83zero
that is redefining how businesses and consumers connect through digital payment solutions. Their mission is to drive transformative change by creating bold, instant, and customer-centric solutions where money is always in motion. With a strong focus on innovation, customer experience, and operational excellence, they offer a unique … market , and bringing bold, creative ideas to life. This is a unique opportunity to shape next-generation loyalty programs and payment features that drive customerengagement, differentiate the brand, and open up new revenue streams. The Role: As a Product Owner, you’ll lead the discovery and development … payment experiences. Working closely with marketing, design, and technical teams, you will gather insights, identify market opportunities, and create products that not only meet customer demands but also set new standards across the industry. You’ll be at the heart of strategic decision-making, responsible for finding untapped opportunities More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
ensuring seamless execution Key responsibilities: Actively participate in the blueprinting sessions to understand the business requirements Lead the technical solution delivery of Dynamics 365 CustomerEngagement Fit/Gap Analysis – identify technical solution for gaps Create detailed technical architecture and design documents for customizations, integrations and data migration … knowledge/experience: (Up to 10, Avoid repetition) Excellent documentation and articulation skills Very high Proficiency in Technical and deployment architecture of Dynamics 365 CustomerEngagement Very high proficiency in Dynamics 365 CE Configuration and Customization Good Proficiency in Solution architecture and design concepts Good Proficiency in overall … system integrations using Azure integration platform Proficiency in reports development using Power BI, SSRS Good understanding of functional modules such as Sales, Marketing and Customer Service Strong communication skills Ability to work independently Knowledge of SSIS and integration Knowledge of Azure services like Logic Apps and Azure Functions Ability More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Mirai Talent
plans for team growth in the future. Driving further analytical projects and securing additional work during project delivery. Projects You Could Work On: Predictive CustomerEngagement: Developing ML models to forecast customerengagement likelihood following operational actions in financial services. LLM-Powered Recommendations: Deploying LLM solutions More ❯
Salfords, Surrey, United Kingdom Hybrid / WFH Options
OSI Systems, Inc
training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from … deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission … support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customerengagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
Customer Service Advocate YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our mission … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Role Overview: 👀 As a Customer Service Advocate, you’re the heart of the CustomerEngagement Team! Your mission: to connect with customers, solve problems, and ensure top More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … success. As an Outbound Sales Account Manager, you will play a key role in opening new accounts, reactivating old ones, and providing an exceptional customer experience. You will be supported every step of the way as you develop your sales and business acumen skills. The responsibilities include, but are … limited to: Achievement of set sales target. Achievement of set Key Performance Indicators as such as proactive talk time, quotes generated, conversion rates and customer engagement. CRM daily management. Reporting on customerengagement and updates of customer contacts. Daily pipeline management, enabling you to provide a More ❯