1 to 25 of 73 Remote/Hybrid Customer Engagement Jobs in the UK excluding London

Monday-Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart … valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment ...

Role: Microsoft Dynamics 365 Programme Manager Location: Norwich, UK (Hybrid – 3 days onsite with customer, 2 days remote) Full‐time, Permanent We are looking for an experienced Dynamics 365 Delivery/Project Manager to lead the end‐to‐end delivery of Microsoft Dynamics 365 programmes across Finance & Operations, Customer Engagement, and the Power Platform. In this role, you will be accountable for successful project execution, customer satisfaction, financial performance, and team leadership, ensuring high‐quality, predictable delivery aligned to business outcomes. You will act as a trusted partner to our customers, driving value through strong governance ...

Senior Customer Success Manager – UK Kilmarnock (hybrid working) £ dependant upon experience At ILT Education UK, values are at the heart of everything they do: the team are driven to achieve the best outcomes for learners, they build trust with their schools and partners and create real impact through their … focus lies on collaboration, achieving high-set goals together, creating sustainable value for their customers, and a strong company culture. We are seeking a customer-focused and process-driven Senior Customer Success Manager – UK to join their fantastic team. This is a highly detail-oriented role ...

Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention … satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve ...

teams right across the organisation. This is a fantastic opportunity to work with a broad Microsoft Dynamics 365 landscape including Finance & Supply Chain Management, Customer Engagement and the Power Platform while partnering with colleagues in Retail, E-Commerce, Marketing, Customer Care, Ticketing, Fundraising, Membership, Finance and Reporting. … with equivalent professional experience, you will bring at least 23 years experience supporting either Microsoft Dynamics 365 Finance & Supply Chain Management or Dynamics 365 Customer Engagement applications within a structured IT environment. You will have strong functional troubleshooting, configuration and user support experience, together with a good understanding ...

organisation operating within a unique sector. This highly reputable business delivers direct-to-consumer products and services, supported by strong brand recognition and exceptional customer feedback. Due to continued growth and transformation, they are seeking an experienced Dynamics CRM Solutions Architect to play a pivotal role in shaping enterprise … solutions The Role As a CRM Solutions Architect, you will be responsible for designing and delivering end-to-end solutions across Microsoft Dynamics 365 Customer Engagement and the Power Platform, supported by Azure services.You will act as the technical authority across projects, ensuring solutions are scalable, secure ...

Work Location: Hybrid - 3 days office-based (M44), 2 days WFH Full-time/Permanent Remarkable Jobs are recruiting on behalf of a growing, customer-focused organisation seeking a confident and professional Sales Development Executive to join their Manchester-based team. This role sits at the front … sales function , focusing on customer engagement, lead qualification, and relationship-building . While telephone communication is a core part of the role, it is consultative rather than high-pressure , with an emphasis on quality conversations and understanding customer needs. Sales Development Executive Role As a Sales Development ...

customers that you’ll be responsible for and will work closely with the Cloud sales team to maximise client growth, acting as the Azure Engagement Lead. Working closely with your clients is a key part of the role and you’ll utilise your pre-sales and customer engagement expertise to understand technical requirements, deliver presentations, and create proposals. What you’ll bring... You’ll need excellent customer engagement and pre-sales skills along with a strong Azure knowledge and experience. Some other skills you’ll bring: Extensive experience in articulating and positioning cloud solutions ...

organisations Conduct regular face-to-face meetings with engineers, buyers, and key decision-makers Support customers with design-in opportunities and early-stage project engagement Develop and maintain a structured pipeline of opportunities across the territory Track projects from first discussion through to production and repeat business Provide accurate … forecasting, reporting, and CRM updates Work closely with internal technical and commercial teams to support customer requirements Deliver against revenue and activity targets while maintaining a high level of customer engagement Plan routes and weekly schedules effectively to maximise time in front of customers Candidate Profile ...

market leading client is looking for an experienced Change Project Manager to run a number of Customer Engagement and Customer Journey optimisation initiatives. Previous experience as a business change project manager working on customer focused/customer journey enhancement tasks in large scale organisations will ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

looking to step into a consultancy or architect-style role, delivering projects across modern Microsoft and Azure cloud environments while influencing service design and customer solutions. This is a hybrid working role based in Portsmouth, Hampshire. About the Role You’ll be part of the Professional Services team, delivering … technical delivery, presales, and service design. The role allows you to: Lead and deliver customer projects from initial scoping through to implementation and handover Advise customers on best practice and help shape their technology roadmap Contribute to the development of new services and internal process improvements Support junior team ...

site (no public transport available) Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, using both Customer Engagement (CE) and Finance & Operations (F&O) solutions. We are seeking an experienced Change and Adoption Lead to support the implementation of Microsoft Dynamics … defined and adopted in a consistent and effective way across the Group. Enable change measurement and KPI reporting, by defining appropriate adoption KPIs (engagement, training completion, outcomes achieved, etc.) and monitoring leading indicators to uncover blockers and guide interventions. Use feedback from existing deployments, and from testing in ongoing ...

deliver scalable, resilient integration solutions provided as part of a fully managed service model. This is a hands-on position that blends solution architecture, customer engagement, and project management. Youll work directly with enterprise customers to understand their requirements, translate them into robust integration designs, and lead … delivery. From planning and stakeholder coordination through to implementation and ongoing optimisation, youll ensure outcomes are delivered on time and aligned with long-term customer value. If you thrive on solving complex technical challenges, managing delivery with precision, and staying connected across the full solution lifecycle, this role will ...

Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, using both Customer Engagement (CE) and Finance & Operations (F&O) solutions. We are seeking a Associate Report Developer (Lasernet Document Developer) to support the delivery and ongoing improvement of document output solutions ...

please note, no public transport available) Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, using both Customer Engagement (CE) and Finance & Operations (F&O) solutions. We are seeking a Associate Report Developer (Lasernet Document Developer) to support the delivery ...

rigor enterprises expect. Role Purpose As a Junior Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

Change practices, ensuring quality, governance, and service stability. Operational Governance & Continuous Improvement Identifies service trends and implements improvement actions that enhance reliability, performance, and customer experience. Tooling, Automation & Workflow Management Optimises JIRA workflows and Confluence knowledge spaces while supporting automation to streamline operational efficiency. AWS Platform Support Supports monitoring … troubleshooting, and operational activities across AWS services to maintain platform health and resilience. Stakeholder & Customer Engagement Delivers clear, professional communication and provides senior guidance to stakeholders and junior team members. Main Duties and Responsibilities: Provide high-quality first line and advanced technical support in response to incidents ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail, hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales ...

trusted advisor to stakeholders, guiding digital and CRM transformation initiatives. Skills & Experience Strong, recent experience designing and delivering solutions on Dynamics 365 (Customer Engagement/CRM). Proven track record of owning solution architecture, including HLD, LLD, and technical decision-making. Hands-on experience with Power Platform, particularly ...

with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. Proactively create … convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ...

within budget, and to a consistently high standard. You’ll work closely with product, architecture, operations, and client stakeholders to drive delivery excellence and customer satisfaction. Key Responsibilities Lead and develop high-performing delivery teams Own end-to-end SaaS delivery and software implementation Build delivery plans, roadmaps … governance frameworks Ensure projects meet deadlines, budgets, and quality standards Manage delivery financials, forecasting, and invoicing Drive strong communication and client/customer engagement Collaborate with architecture, operations, and product teams Champion continuous improvement across digital delivery and delivery processes Skills & Experience Robust experience in a SaaS delivery ...