CustomerEngagement Manager We're seeking a CustomerEngagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction. Responsibilities: Manage designated customer accounts, scheduling regular meetings and gathering feedback. … visits. Attendance at team meetings and industry events as required. Benefits: Remote/Flexible working Career and Development opportunities Interested? Please Click Apply Now! CustomerEngagement Manager more »
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and … exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about safety. We … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you are the more »
Employment Type: Permanent, Part Time, Work From Home
West Midlands, United Kingdom Hybrid / WFH Options
Clarion Housing
delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics CustomerEngagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics CustomerEngagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Clarion Housing
delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics CustomerEngagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics CustomerEngagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Elite Group
specialist to design and implement complex UC and UCaaS solutions for Elite Groups customers. In this role, you will provide a high level of customerengagement, and be responsible for designing and implementing complex endpoint solutions, taking the proactive lead in driving Cloud adoption and recurring revenue sales … across the Elites customer base. Some of the responsibilities of a Senior Solutions Architect at Elite include: Provide strategic customerengagement for the design and installation of new UC and UCaaS opportunities. Carry out remote & onsite customer meetings and workshops with a high standard of professionalism. … Engage with internal account managers to identify Cloud endpoint opportunities within the Elite customer base. Liaise with the wider business to provide expert consultancy and guidance on all UC and UCaaS services. Oversee the implementation of UC and UCaaS solutions, ensuring best practice is communicated and followed by the more »
Brighton, East Sussex, United Kingdom Hybrid / WFH Options
Conspicuous
of the UK (specific location to be provided upon application)Are you a passionate and experienced Solution Architect with expertise in Microsoft Dynamics 365 CustomerEngagement (D365CE)? Do you thrive in a collaborative environment where innovation is encouraged, and your ideas can shape the future of digital transformation … junior team members, sharing best practices and promoting continuous learning.Requirements:Extensive experience as a Solution Architect, with a strong focus on Microsoft Dynamics 365 CustomerEngagement (D365CE).In-depth knowledge of D365CE modules, including Sales, Customer Service, Marketing, and Field Service.Proven track record of successfully designing and more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 CustomerEngagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, CustomerEngagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »
Amersham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
360 Resourcing
Our client is a family run business, with an amazing product and a customer centric approach. They have stores in the UK and a rapidly growing online, International and concessions business. They really care about people, customers, and the communities in which they trade and are now looking for … the marketing, trading, and online teams and under the direction of the Digital Marketing Manager, you'll use your knowledge of CRM to drive customerengagement via timely, personalised, and relevant communications. With a commercial mindset, you will know what good looks like when it comes to CRM … buy from their much-loved brands. CRM Executive – Responsibilities - Devise, maintain and adapt an email schedule designed to help the business achieve online sales, customerengagement and overall growth goals. - Create compelling email content for a range of audiences. - Analyse performance and report on success and learnings during more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Investigo
a key role for the business, during a time of great investment in tech and systems. You will play a key part in improving customerengagement, through focus groups, panels, A/B testing etc. The ideal candidate will have previous CX/UX experience, and experience delivering … Overview of the role requirements: Previous experience working in a UX Design or Product Designer role with UX focus, preferably with a focus on customer experience and Apps. Experience working with remote/offshore development teams, preferably in an Agile environment. Ability to work with a wide range of … internal & external stakeholders. Knowledge and prior experience of enhancing customerengagement, such as conducting panels/workshops, A/B Testing etc. Analytical mindset with excellent problem-solving & organisational skills. Salary The salary/package for this position is flexible between £55,000 - £60,000 per annum, depending more »
As a Multi-Channel Marketer, you will support and deliver marketing activities that enhance customerengagement and drive demand for various products or services. This role involves strategic planning, content creation, campaign implementation, and interaction with both internal and external stakeholders. Role Your role will be to support … Positions Available 1 Closing Date Wednesday, 31st July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Team working Creative Initiative Qualifications English GCSE or equivalent, grade Grade C or 4 (Essential) Maths GCSE or equivalent, grade Grade C … or 4 (Essential) About the Employer TEMPE PARTNERS LTD As a Multi-Channel Marketer, you will support and deliver marketing activities that enhance customerengagement and drive demand for various products or services. This role involves strategic planning, content creation, campaign implementation, and interaction with both internal and more »
Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
West Midlands, United Kingdom Hybrid / WFH Options
Nigel Frank International
Dynamics 365 CustomerEngagement/CRM Functional Consultant Job Description Fresh opportunity for a Functional Consultant/Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client. This position provides the chance to work on fresh … CE implementations across the UK, and grow experience in an established MS partner environment. This flexible, home based role will require occasional travel to customer site where required - this could be UK wide, however travel will fluctuate depending on the phase of a customer project. What the role … their new D365 CE platform Skills & Qualifications Experienced in the functional implementation of Dynamics CRM/D365 CE end to end (from either end customer or partner perspective) Strong understanding in one of more core modules, including sales, marketing, customer service, field service Full project lifecycle expertise Methodical more »
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
Cognizant
clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customerengagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an Agile … methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates to more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Colossus Recruitment Limited
Position: Technical Delivery Manager The Technical Delivery Manager is pivotal in ensuring the effective delivery of high-quality technical products and services, aligning with customer requirements and contractual commitments. The successful candidate will be an expert in utilizing digital technologies to deliver new and enhanced products using agile methodologies. … bespoke software products through collaboration with internal and third-party software development, architecture, quality assurance, and infrastructure teams. The role involves close coordination with customer-facing Project Managers and internal technical delivery teams to ensure seamless operational delivery of customer changes throughout the entire delivery lifecycle (requirements, development … testing, and roll-out). Responsibilities Technical Delivery - Planning Collaborate with customer-facing Project Management, Solution Architecture, Product Management, Technical Architecture, and Infrastructure teams to analyze customer/investment change programs and identify technology deliverables, milestones, and required activities. Develop an operational delivery plan covering the entire delivery more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Prospectus IT
software integrations to meet unique client needs. With a focus on reducing workplace stress and enhancing efficiency, they are dedicated to offering first-class customer service and leveraging emerging technologies. Key Responsibilities: Lead Multiple NetSuite Implementations: Manage projects from start to finish, ensuring milestones and project goals are met. … CustomerEngagement: Plan and conduct customer meetings, process walkthroughs, and training sessions to ensure successful adoption. Solution Design: Work closely with the technical team to create and deliver tailored solutions that address customer business processes. Team Collaboration: Mentor and manage junior staff, contributing to their professional … and meet deadlines. Flexibility and Adaptability: Eagerness to learn new technologies and adapt to changing project requirements. Client-Focused Mindset: Commitment to delivering excellent customer service and building client relationships. Professionalism: Ability to represent the company professionally during client interactions. Desirable Certifications: Suite Foundation Certification Suite Administrator Certification ARM more »
Greater Manchester, United Kingdom Hybrid / WFH Options
Nigel Frank International
to add to their specialist support team with a Dynamics 365 CE/CRM support consultant. The role will involve supporting my clients diverse customer base within an enthusiastic, progressive team environment, where no 2 days are the same. This challenging opportunity provides a great platform to build on … prior experience in D365/Dynamics CRM systems support; growing exposure across a fantastic range of customer projects. This role offers full home based flexibility, with occasional requirement to travel to customer site/company office for meetings. The role offers... Fantastic career progression potential within a growing … Project based support analysis for new implementation projects Training users on new functionality/system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include... Experience supporting Dynamics 365 CustomerEngagement (CE) or Dynamics CRM (v2016) Ability more »
Berkshire, South East, United Kingdom Hybrid / WFH Options
IO Associates
Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 CustomerEngagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »