101 to 125 of 166 Customer Engagement Jobs in the UK excluding London

using C#, Azure Functions, and Azure Service Bus. Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction. Experience: 4 years experience as a Technical or Solution Architect, focusing on Dynamics 365 CRM implementations. 4 years experience designing and developing solutions … using Azure Functions and Azure Service Bus. Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Extensive experience with CRM architecture design, including solution design, data modelling, and system integration patterns. Hands-on experience with Microsoft Power Platform (Power Apps, Power more »

Bristol. As a lead consultant in our Defence Solution Design Authority practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part … of and reporting into the practice manager. You will work with internal key stakeholders, the customer, and its subsidiary departments to conceptualise their strategic vision, capture requirements; to define and create innovative fit for purpose digital solutions meeting their digital strategy and transform the way they can do business. … Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. As a solution architect you will be providing expert solution architecture expertise and ownership throughout all stages of the solutions design engagement life cycle. You will be part of an industry more »

digital signage solutions, and is seeking a dynamic and results-driven Sales Consultant to join their expanding team. With a focus on innovation and customer satisfaction, they empower businesses across the UK and Europe to enhance their customer engagement through state-of-the-art technology. As a … exceed sales targets. Collaboration: Work closely with the marketing team to align sales strategies with marketing initiatives, ensuring a cohesive and effective approach to customer acquisition. Qualifications: Proven experience in B2B SaaS/Hardware sales, preferably in the technology or digital signage industry. Understanding of interactive kiosks and digital more »

revenue, profitability, and appropriate product line optimisation. Support development of global product roadmap, providing insight and direction for products in assigned region. Develop deep customer and market knowledge through market, competitor, and VOC research to inform and enhance the segment’s growth strategy. Create detailed, market driven product definition … Go To Market strategy to ensure NPD projects are delivered on time and effectively meet the needs of the market. Drive channel partner and customer engagement through webinars, tradeshows, onsite visits, and other training programs in support of Segment growth targets. Communicate strategy, industry trends, wins/best … paths to market. Ability to create strong relationships and collaborate across the global organisation Understanding of product development and demonstrated execution from Voice of Customer to NPD launch Strong communication and presentation skills, ability to simplify complex concepts. Package: £50,000-55,000 basic salary 25 days holiday per more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

quality solutions. Participating in code reviews and providing constructive feedback to maintain code quality standards. Must-Have Skills: D365CE: Demonstrated proficiency in Dynamics 365 Customer Engagement (CE) development. C#: Strong experience in C# programming language for developing scalable and maintainable applications. .NET: In-depth knowledge of the .NET more »

evolutions, identifying the natural solution for their needs that will support them to grow and change their business. You will be responsible for leading customer engagement around... more »

will have extensive knowledge of electrical engineering and installation, including the certification of electrical regulations. Day to day duties will include; Internal and external customer engagement and management Co-ordinate the System Installation Engineers across multiple sites Input into meetings with clients and team members to plan projects more »

teams and managing stakeholder relationships across various levels. Analytical and Problem-Solving Skills: Proficient in using data to drive decisions and solve complex problems. Customer Focus: Dedicated to understanding and addressing user needs and improving customer engagement. Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional and … personal development. Access to cutting-edge technology and tools. A collaborative, supportive work environment. Engagement in projects with real-world impact. more »

Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »

this, we are seeking a dynamic Pre-Sales Engineer/Project Manager . In this role, you’ll play a crucial part in managing customer engagement, demonstrating our market-leading product, and driving financial growth. Job Description: As a Field Application Engineer/Technical Project Manager , your primary … responsibility will be to plan and manage customer trials, pilots, and demonstrations. These activities support the company’s Business Development objectives. Your tasks will include: Introducing the System: You’ll introduce our RFID system to customers, ensuring they understand its capabilities and benefits. Site Planning: Collaborate with customers to … of the system. Performance Optimization: Continuously optimize the system’s performance, analyzing results in detail. Additionally, you’ll work closely with our Engineering and Customer Experience teams. Your goal is to ensure that the product performance and functionality align with customer requirements. Whether in the lab or customer more »

components to enhance our products. Software Development: Develop and test embedded software and user interfaces. Data Collection: Perform performance characterization and collect critical data. Customer Engagement: Conduct industry trials, product demos, and provide on-site customer training and troubleshooting. Compliance and Safety: Ensure all work meets engineering … Engineering Experience: Minimum of 1 year as an Electronic Engineer Minimum of 1 year in automation Desirable: Experience in the vacuum engineering industry and customer-facing roles Skills and Aptitudes: High proficiency in IT systems Innovative design thinking Attention to detail and strong problem-solving skills Solution-driven mindset more »

opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customer engagement more »

reach and attract new customers Implement ecommerce activities tailored to the category, including product listings optimization, promotions, and merchandising, to drive sales and enhance customer engagement Own the category strategy, overseeing product assortment, pricing, and promotional campaigns to maximize revenue and profitability Manage the end-to-end ecommerce … category performance and inform future strategies The overall objective is to drive commercial success while maintaining the integrity of the brand and delivering exceptional customer experiences. We value candidates with a background in ecommerce and online retail management, preferably within the pet industry. However, we're open to hearing more »

services relevant or similar in nature to the semiconductor business coupled with knowledge of contract management is a strong advantage. Commercial acumen and demonstrated customer engagement skills. Experience of account-based marketing/experience (ABM/ABX), value-based sales, Challenger sale, partnership sales or similar is a more »

to support, guide and help at every stage. As you gain experience and knowledge, we will help you grow your certifications and experience delivering customer solutions. You will be working with some of the best people in the industry who are there to help and support you on your … We want our Lead Salesforce Consultants to be ‘hands-on’ when necessary and be able to provide overall leadership when required, comfortable leading on customer engagements, acting as the main interface between the customer and team as well as the ability to deliver excellent communication within the team more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

the evolution of our AI-driven solutions. Responsibilities: Utilize AI and machine learning techniques to enhance and optimize internal and external-facing applications, leveraging customer and client data for personalized experiences. Implement AI-driven chatbots and virtual assistants to facilitate customer interactions and streamline communication processes. Develop predictive … analytics models to forecast customer behavior and optimize collections strategies. Integrate natural language processing (NLP) capabilities to enhance search functionality and automate content generation. Implement AI-powered decision engines to suggest relevant products or services to customers. Lead the exploration and implementation of AI technologies to drive innovation and … to interpret and communicate AI insights effectively to both technical and non-technical stakeholders. Experience with: Developing AI-powered chatbots and virtual assistants for customer engagement. Utilizing AI for sentiment analysis and customer behavior prediction. Previous experience applying AI solutions in the collections or financial services industry is more »

that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management transformation. more »

the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions, both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of upgrades … Closing Date Friday, 12th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

Job Title: Project Sales Coordinator Location: Office based position - hybrid working available Contracted Hours: 9:00 – 5:30 Monday to Friday Our customer is a world leader in the design and manufacture of bespoke electrical heating and cooling solutions are looking to expand their team with an experienced sales … responsible to provide daily administrative and sales support. Working as part of small team, in a fast-paced environment, where attention to detail and customer focus is key. The successful candidate will have strong interpersonal skills, be self motivated and work well on their own initiative. Job Responsibilities: Create … in logging variation orders - Prepare inquiry folders for sales engineers' review Generate quotations for repeat projects Engage in upselling and cross-selling activities Enhance customer engagement Conduct weekly pipeline reviews Adhere to mandatory contract practices for bidding and handover Establish prequalification targets in collaboration with regional sales managers more »

on an initial 3 month contract. The role will guide and coach the organisation through a period of transformational change in relation to their customer service through cutting edge AI technologies. They are committed to enhancing customer satisfaction by providing seamless interactions that helps their customers find or … our contact transformation strategy. You will play a pivotal role in leading and guiding us to craft intuitive and engaging conversational experiences that prioritize customer satisfaction and streamline customer interactions. Your primary focus will be on laying the foundations, operational practices and governance for us to efficiently route … customers based on their intent, leveraging advanced AI capabilities to optimize self-service options, and continuously improving our conversational systems to meet evolving customer needs. AI Chat & Conversational Specialist (3 Month Contract) - Requirements Bachelor's degree in Computer Science, Human-Computer Interaction, Linguistics, or a related field. Or professional more »

friendly and knowledgeable team at a well-established company offering full product training and further development opportunities. The Role: Deal with the Sales Strategy, Customer Engagement, and Market Intelligence Handle inbound and outbound calls, produce quotes, follow up on leads and develop client relationships Full product training given more »

rapidly expanding, supported by investors who want to become the global market leader. A Pre-Sales Engineer/Project Manager is needed to manage customer engagement and improve product performance. Job Description The role involves planning and managing customer trials, pilots, and demonstrations to support Business Development … objectives. This includes system introduction, site layout planning, deployment support, performance optimization, and result analysis. Collaboration with Engineering and Customer Experience teams is essential to meet customer requirements and optimize systems. Responsibilities Understand customer application requirements Plan and manage trials, pilots, and demonstrations Provide on-site and … remote customer support Interface between Engineering and customers for software integration Configure and optimize PervasID and third-party equipment Analyze trial data and present results Technical Skills Competency in Software/Electronics or a scientific discipline Perhaps early career in as an engineer 3+ years in a commercial product more »

projects focused on SharePoint Online, Teams, Exchange Online and OneDrive for Business. Providing solutions that are made utilising the full Microsoft 365 suite. Leading customer engagements. Skills required Proven experience as working in a similar position. Proven experience with SharePoint Online, Teams, Exchange Online and OneDrive for Business. Proven … customer-facing experience, ideally as a consultant. Proven project delivery experience.This is a hybrid position, with travel required into their Edinburgh office and it is offering a base salary up to £55,000. To apply for this role, please send an up to date CV to (url removed) . more »