to support, guide and help at every stage. As you gain experience and knowledge, we will help you grow your certifications and experience delivering customer solutions. You will be working with some of the best people in the industry who are there to help and support you on your … We want our Lead Salesforce Consultants to be ‘hands-on’ when necessary and be able to provide overall leadership when required, comfortable leading on customer engagements, acting as the main interface between the customer and team as well as the ability to deliver excellent communication within the team more »
OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years’ experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »
Chippenham, England, United Kingdom Hybrid / WFH Options
IP Source Ltd
customers' estates. Drive larger-sized client business (key accounts) and complex infrastructure and cloud migration projects. Align with 2-4 key vendors to understand customer/technology strategy, supporting customer engagements (e.g., Microsoft, HPE, DELL). Collaborate closely with sales to promote a solution-first approach to new more »
Chippenham, England, United Kingdom Hybrid / WFH Options
IP Source Ltd
Microsoft portfolio. Daily management of the Cloud Marketplaces. Oversee the marketplace inbox, addressing billing issues, credits, manual orders, and invoicing. Monitor and support incoming customer communications regarding support and licence/product queries. Manage the onboarding process for monthly billing until customer engagements transition to the Customer … for customers. Assist in presenting new and renewal proposals. Streamline Cloud Marketplace offers to include a wider portfolio (Adobe, AWS, Google, etc.). Deliver customer marketplace demos to encourage self-service adoption. Support Vendor Alliance Managers by collecting revenue statistics and monitoring the success of growth across key Marketplace more »
Remote, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Project Manager with experience in Software Consultancy Implementation to join their team. What you will be … business. A role that encompasses Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the Service Delivery customerengagement process and driving continuous improvement Managing finances, planning, risk, and client stakeholders and relationships Proactively managing and communicating with clients to ensure … a high level of customer satisfaction Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers Who you are! You will be an experienced Project or Programme Manager with the capability to deliver successful projects to external more »
UK Remote, Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Business Solutions Architect with experience in Case Management Software to join their team. This is a … multi-faceted role that encompasses, Implementation Consulting, Product Management, and Change Management in a customer-facing role. To apply I am looking for a Business Solutions Architect with experience in the Legal industry, specifically Case Management Software This will involve:- working with clients to map their business requirements and … workflows, and document templates in a low code environment. support sales through product demonstrations and the creation of prototypes. feed your unique knowledge of customer requirements into the product roadmap and design core products where appropriate. ensuring the successful adoption of the software across their clients through training, mentoring more »
Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the application Subject Matter Expert with a particular more »
Systems. Exceptional communications skills with the ability to convey and present at all levels within a large organisation. A proven track record of successful customer engagement. Extensive knowledge across a broad range of business and industry sectors. What we offer: Our package is made up of basic salary plus more »
their IT strategy and requirements and how we may be able to support them to achieve their goals through technology whilst growing our SME customer base. This role will be specifically targeted on new business growth and retention of existing revenue. This is a great opportunity for someone who … to super charge your Account Manager career in Technology, this could be for you. As an Account Executive, you will be responsible for: Proactive customerengagement - minimum of 1 call/interaction per month and account review is completed Meet and exceed all sales targets and KPIs set … by line manager for new business and retention Building of account development plans to understand the white space analysis in our customer base and where potential upsell opportunities are Identify any retention risk and update save strategy plan Uncover opportunities and create win strategies within the allocated base of more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Johnson Controls
various stage, including working prototypes throughout the design process. Lead others and explore new concept along the way in design scoping work. Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype. How you will do it Lead and evangelize a best in class UX/UI vision across … Security Products Strategize and drive research-led, user-centered experiences? with global perspectives on creative work, ? establishing the benchmark for what best customer enablement platform looks like Support and facilitate customerengagement sessions as needed Design and propose innovating solutions for variety of user experience challenges. Guide more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Elite Group
specialist to design and implement complex UC and UCaaS solutions for Elite Groups customers. In this role, you will provide a high level of customerengagement, and be responsible for designing and implementing complex endpoint solutions, taking the proactive lead in driving Cloud adoption and recurring revenue sales … across the Elites customer base. Some of the responsibilities of a Senior Solutions Architect at Elite include: Provide strategic customerengagement for the design and installation of new UC and UCaaS opportunities. Carry out remote & onsite customer meetings and workshops with a high standard of professionalism. … Engage with internal account managers to identify Cloud endpoint opportunities within the Elite customer base. Liaise with the wider business to provide expert consultancy and guidance on all UC and UCaaS services. Oversee the implementation of UC and UCaaS solutions, ensuring best practice is communicated and followed by the more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and … training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication … channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for customerengagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and … exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about safety. We … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you are the more »
Employment Type: Permanent, Part Time, Work From Home
service delivery performance, working closely with multiple teams across the region including Highway Inspectors, TOC team and the Planning and Development teams. Manage local customerengagement and communication activities, as required, working closely with Service Delivery colleagues and contractors to identify and address service delivery requests, concerns, and … feedback in a timely and customer focused manner. Support the management of supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. To be successful Proven experience … keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 25th June 2024 About the Role: At VWFS UK Ltd, exceptional customer communication journeys are important and we are seeking a two CRM Manager's to join our Marketing & Customer Experience team. Reporting to the … General Manager of Customer Communications , you will be responsible for ensuring that all customer-facing communications conform to regulatory requirements, enhance customerengagement, and ultimately drive customer loyalty. Who We're Looking For: You will have proven experience of creating engaging and effective customer communications and be passionate about delivering an excellent customer experience. This isn't just a job; it is a chance to add value, develop your skills and enjoy being part of a fast-paced collaborative team. Your Impactful Contributions: Develop and implement customer touchpoints throughout the customermore »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Responsibilities include, but are not limited to ... Regular software maintenance, performance tuning and patching, including some periodic more »
help to deliver our ambitious plans for Kids Planets digital channels, taking responsibility to drive a best-in-class programme of automated and engaging customer journey communications across the customer lifecycle. Experience To be considered for the role successful applicants require at least 3+ years of digital marketing … Planet Day Nurseries and the Kids Planet Training Academy. As a CRM Executive, you'll be taking lead on Hubspot to drive the automated customer journeys programme, to review, develop and optimise a series of behavioural led trigger journey email communications (e.g. welcome, bookings, lapsed etc) across the customer lifecycle to drive engagement, lifetime customer value, and occupancy. Use data to analyse performance using key KPIs to provide actionable insights and improvements for future development. Support Website Manager with the delivery of relevant content throughout the funnel, from initial planning to execution to drive customermore »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Primary Skills:- SAP BASIS & SQL Database Administration. Secondary Skills:- Windows Server administration as per SAP requirement Key Accountabilities more »
Commercial and Residential Lettings divisions. The successful candidate will be pivotal in harnessing the power of the HubSpot CRM platform to enhance our sales, customer relations, and marketing strategies in the property lettings sector. Key Responsibilities: CRM Management: Implement, oversee, and optimise the HubSpot CRM system to streamline operations … on the effective use of HubSpot. Keep abreast of new HubSpot features and functionalities, ensuring the team leverages all relevant aspects of the CRM. Customer Relationship Management: Drive customerengagement and satisfaction through bespoke communication strategies within HubSpot. Handle customer queries, feedback, and post-sales support more »
West Midlands, United Kingdom Hybrid / WFH Options
Clarion Housing
delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics CustomerEngagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics CustomerEngagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »