Customer Engineer Jobs in the UK excluding London

1 to 25 of 29 Customer Engineer Jobs in the UK excluding London

Customer Support Engineer

Hailsham, Sussex, United Kingdom
Confidential
The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical more »
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Customer Service Engineer

Perth, Perthshire, Scotland, United Kingdom
Siemens Healthineers
Customer Service Engineer MR/MI - Scotland - Field based Competitive base salary + company car + bonus + overtime (£42,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of … state-of-the-art medical devices and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in … cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working more »
Employment Type: Permanent
Posted:

Engineering and Technical Customer Support Engineer

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Technical Customer Service Engineer

Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
Job Title: Technical Customer Service Engineer Location: Bridgend, Wales Salary: £24,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:00 to 17:30 Flotek Group are the fastest-growing Tech Company in the South West providing IT and Comms technology to small & medium … values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP/SIP and IP networks. You will be responsible … responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customer's sites when on-site assistance is needed. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Troubleshoot and more »
Employment Type: Permanent
Salary: £24,000
Posted:

First Line Customer Support Engineer

Ipswich, England, United Kingdom
RedTech Recruitment
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on … inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from an IT apprenticeship, STEM … degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities more »
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First Line Customer Support Engineer

ipswich, east anglia, United Kingdom
RedTech Recruitment
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on … inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer Strong technical acumen from an IT apprenticeship, STEM … degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities more »
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Technical Customer Success Engineer

london, south east england, United Kingdom
Hybrid / WFH Options
Henderson Scott
Technical Customer Success Engineer - 100% Remote We're searching for a highly motivated and experienced Technical Customer Success Engineer to join our dynamic team. In this pivotal role, you'll become a trusted advisor, guiding customers through every step of their journey with our industry-leading … technical expertise and exceptional communication skills to ensure they achieve maximum value and become raving fans. What You'll Do: Build and Manage Strategic Customer Relationships: Proactively foster strong, collaborative relationships with technical teams at client companies. Maintain regular communication to understand their needs and ensure successful product adoption. … a smooth on boarding process. Deliver comprehensive training sessions, equip them with the knowledge and resources needed to maximise product value. Technical Support Troubleshoot customer issues, identify root causes, and implement solutions to ensure smooth operation. Escalate complex situations to internal technical teams when necessary. Product Advocate for the more »
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Customer Attributes Engineer

Warwick, England, United Kingdom
Hybrid / WFH Options
CONTECHS
Order Ref : 39285 Position Title : Customer Attributes Engineer Duration: 3 Month Rolling Contract Location: Gaydon Division: Vehicle Engineering Position Description: Vehicle NVH is a key technical department within the product creation process, leading the engineering from concept to customer. Working here, you'll give our vehicles their unique … characteristics, ensuring the many aspects of refinement required to achieve the customer expectations for all the Clients' programmes. It is all part of creating vehicles that delight customers and set us apart from the competition. The NVH Attributes Refinement Group encompasses 3 distinct teams; Prevention, Delivery and In-service … development, manufacturing, launch until end of product life cycle. Your will play a pivotal role within the In-service Performance team to enhance the customer satisfaction by delivering vehicles free from abnormal noise (Squeak & Rattle) and water leaks. Your primary role will be to gather facts to make a more »
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Customer / Desktop Support Engineer (Office 365)

Belfast, Northern Ireland, United Kingdom
Experis UK
My client a leading IT Solutions provider are seeking to recruit an Desktop Support Engineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below skill … set: You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. You participate in communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues more »
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Customer Support Engineer

Maidenhead, Berkshire, South East, United Kingdom
APRIL QUEST LIMITED
Collaborating with design engineers in the development of new products. Conducting pre-compliance testing for products, including EMC and temperature testing. Requirements of the Customer Support Engineer Candidates should possess a qualification of HND or higher in Electrical and Electronic Engineering, Telecommunications, or a related field. Minimum of more »
Employment Type: Permanent
Salary: £40,000
Posted:

Customer Support Engineer - Rally Raid

Banbury, Oxfordshire, South East, United Kingdom
Prodrive
track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated Customer Support Engineer to provide the highest level engineering support on event to our Rally Raid Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units and setting of … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »
Employment Type: Permanent
Posted:

Customer Service Engineer

Perth, Perthshire, Scotland, United Kingdom
Siemens Healthineers
Customer Service Engineer MR/MI - Scotland - Field based Competitive base salary + company car + bonus + overtime (£42,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of … state-of-the-art medical devices and address customer needs promptly and professionally. This isa field role with consid... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

Customer Service Engineer

warrington, cheshire, north west england, United Kingdom
Hybrid / WFH Options
Artemis Chase - Space Talent
Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »
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Testing and Customer Support Engineer

london, south east england, United Kingdom
Hybrid / WFH Options
STRONG Group
and reliable products and services through a wide range of affordable, simple, and effective technological solutions. Position Summary: As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical more »
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Global Customer & Product Quality Engineer

yate, south west england, United Kingdom
MSA - The Safety Company
can go home safe each and every day. Are you in? Read on for more details about this particular role. Responsibilities Lead analysis of customer quality issues and drive cross-functional and cross-national resolution teams using the 8D problem-solving process, project management, and Global Quality tools through … of all quality issues. Own tracking, trending, forecasting, and budgeting for MSA global warranty dollars Work alongside Product Concern Specialists (PCSs) to review historical Customer Quality Notifications (CQNs) and Warranty Orders to identify top drivers, determine root cause, and drive corrective actions Conduct quarterly meetings with MissionOPS, Engineering, Marketing more »
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1st/2nd Line Support Engineer / Customer Service

Winchester, Hampshire, United Kingdom
Thomas Ren Associates
A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to have all … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving skills more »
Employment Type: Permanent
Salary: £70000 - £90000/annum
Posted:

Customer Support Engineer

Warrington, Cheshire, United Kingdom
Verelogic
Job Title: Customer Support Engineer Location: Warrington Salary: DOE Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other related IT Devices. This is … an excellent opportunity to work in a supportive team with true career growth pathways. Key responsibilities: Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary. Liaise with and provide assistance as requested to … both to internal and external stakeholders as required. Skills and experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to more »
Employment Type: Permanent
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Customer Support Engineer

Cheshire, North West, United Kingdom
Verelogic IT Recruitment
Job Title: Customer Support Engineer Location: Warrington Salary: DOE Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other related IT Devices. This is … an excellent opportunity to work in a supportive team with true career growth pathways. Key responsibilities: Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary. Liaise with and provide assistance as requested to … both to internal and external stakeholders as required. Skills and experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to more »
Employment Type: Permanent
Posted:

Junior Customer / Proposals Engineer

Colchester, Essex, South East, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Junior Customer/Proposals Engineer £30,000 - £35,000 + Excellent Company Benefits + Full Product Training + Hybrid Working Tiptree Commutable from: Witham, Colchester, Maldon or surrounding areas Are you an Estimator/Technical Sales/Proposals Engineer from a Mechanical Engineering background, looking to join … a range of clients in a variety of industries, offering technical advice in the sales process. The role would suit an Estimator/Proposals Engineer looking to join a market leader where you will learn new skills while having the opportunity to progress into senior positions The Role: Preparation … profile clients Liaising with sales team Full product training The Person: Mechanical Engineering background Technical & Commercial Knowledge Wanting to join an expanding business Proposals Engineer, Proposal, Estimator, estimating. proposals, engineering, bids, mechanical, structural, manufacturing, consultancy, estimating, oil, gas, engineer, live contracts, enquiries, internal design, deliverables, development, technical, commercial more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Junior Customer / Proposals Engineer

Tiptree, Essex, England
Hybrid / WFH Options
Rise Technical Recruitment Ltd
Junior Customer/Proposals Engineer £30,000 - £35,000 + Excellent Company Benefits + Full Product Training + Hybrid Working Tiptree Commutable from: Witham, Colchester, Maldon or surrounding areas Are you an Estimator/Technical Sales/Proposals Engineer from a Mechanical Engineering background, looking to join … a range of clients in a variety of industries, offering technical advice in the sales process. The role would suit an Estimator/Proposals Engineer looking to join a market leader where you will learn new skills while having the opportunity to progress into senior positions The Role: Preparation … profile clients Liaising with sales team Full product training The Person: Mechanical Engineering background Technical & Commercial Knowledge Wanting to join an expanding business Proposals Engineer, Proposal, Estimator, estimating. proposals, engineering, bids, mechanical, structural, manufacturing, consultancy, estimating, oil, gas, engineer, live contracts, enquiries, internal design, deliverables, development, technical, commercial more »
Employment Type: Permanent
Salary: £30,000 - £35,000
Posted:

Linux Customer Support Engineer / Operations / SRE

Bristol, South West
IC Resources
Global technology company is expanding its EMEA customer operations support team and is looking to hire a further 2 Linux operations/SRE Engineers for their Bristol office. Key skills/experience required: A degree in Systems Engineering, Computer Science or related subjects 5+ years of experience administering Linux … issues. Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS and LDAP, Kubernetes and Docker containers System/application administration in a distributed, customer-facing, high-availability and large-scale environments Experienced and confident in at least one scripting language such as Perl, shell, Ruby or Python. Experience more »
Employment Type: Permanent
Salary: £50,000 - £70,000
Posted:

Customer Support Engineer

Newark, Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a Customer Support Engineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to assist … people with hearing impairments. They currently require a Customer Support Engineer to join their team in Nottinghamshire. Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across our range of … products. The ideal Customer Support Engineer will have a blend of the following skills and experience: Strong customer communication via email, phone & web chat Preparing equipment quotations and basic system design documents, responding to bids in a timely manner Assessing new project enquiries, responding to customers and more »
Employment Type: Permanent
Salary: £20,000
Posted:

Degree Apprentice Customer Engineer

Cummins Daventry, Royal Oak Way South, Royal Oak Industrial Estate, Daventry, England
CUMMINS POWER GENERATION LIMITED
The Degree Apprentice Customer Engineer shall work as an integral member of the G-Drive OEM Integration team based at the Cummins facility in Daventry, Northamptonshire. The role is to assist OEM’s with product selection, design and installation reviews across a range of projects in the EMEA … line with academic and internal training. The aim is to build and develop the wide range of skills and capabilities required to become a Customer Engineer. Key Responsibilities: Follow the Degree Apprenticeship Program, including attendance and study at Warwick University. Be the technical face of Cummins to our Customers. … Support GOEM’s with Product Selection, Design Review and Installation Review in accordance with the Cummins IQA process A level of customer travel is to be expected. Answer technical queries from our large and varied customer base across the EMEA region. Participate in, and lead initiatives and projects more »
Employment Type: Degree Apprenticeship
Salary: £21,000.00
Posted:

Customer Support Engineer

Hailsham, East Sussex, South East, United Kingdom
ACS Performance
The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical … supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels Product Management: Receiving and interpreting the voice of the customer and conducting competitive analysis?? Developing strong relationships, building business opportunities and working with the other members of the sales team To be successful in … this role of Customer Support Engineer we would love to speak to anyone who has experience of: Minimum of 3 years' experience in a technical role with customer interaction. A Bachelors in Science, Mechanical Engineering or relevant professional experience. Experience/confident in delivering technical presentations explaining more »
Employment Type: Permanent
Posted:

Junior Customer / Proposals Engineer

Oakham, Rutland, East Midlands
Rise Technical Recruitment Ltd
Junior Customer/Proposals Engineer £30,000 to £40,000 + Bonus + 12% Pension + 35 Days Holiday + International Travel Oakham, East Midlands (Commutable from: Grantham, Stamford, Peterborough, Spalding, Melton Mowbray) Are you a Junior Engineer, from a plant/petrochemicals background, looking to join … you will work with some of the worlds leading companies and have chance for international travel? This is a fantastic opportunity for an ambitious engineer, where you will have the chance to gain varied experience in multiples areas and be able to rapidly progress your career and earnings. The … in their field, manufacturing bespoke engineering solutions for a range of industries. Due to expansion of their UK team, they now need a junior customer/proposals engineer. In this role you will work with customers across the world to understand their requirements and put together suitable proposals for more »
Employment Type: Permanent
Salary: £30,000 - £40,000
Posted:
Customer Engineer
the UK excluding London
10th Percentile
£30,375
25th Percentile
£31,625
Median
£35,000
75th Percentile
£36,500
90th Percentile
£77,625