4 of 4 Remote/Hybrid Customer Executive Jobs in the UK excluding London

summary Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre … drive IVR performance. In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing valuable ...

looking for a Customer Success Executive to join our growing Defence Sales team! Working with customers across the Ministry of Defence, defence organisations and industry partners, you'll play a key role in managing customer relationships, supporting account growth and identifying new sales opportunities. What … doing: Building and maintaining strong customer relationships across Defence accounts. Supporting the post-sales customer journey and ensuring an exceptional customer experience. Working closely with Business Development Managers to identify and develop growth opportunities within existing accounts. Proactively identifying cross-sell, upsell and new business opportunities ...

role for an experienced Customer Relations Executive has become available due to internal progression and continued growth. This is a busy and fast paced customer experience team, supporting customers over the phone, via email and live chat in an office based environment where you’ll be focused … handling customer queries, complaints and aftercare cases. You will manage multiple cases at any one time, liaising with internal teams and customers to ensure issues are resolved in a timely and professional manner. The product is technical, requiring strong attention to detail, clear communication and excellent organisation. This Customer ...

working with an established and growing technology business looking to hire a Software Implementation Consultant to join their customer delivery team. This is an excellent opportunity for someone who enjoys working directly with customers to deliver successful software implementations from project kick-off through to go-live. … onboarding experience. The Role Lead software implementation projects for new customers from discovery through to go-live. Gather business and technical requirements to understand customer workflows and objectives. Configure the software platform to meet customer requirements and best practices. Coordinate data migrations and system integrations where required. Work ...