1 to 25 of 70 Remote Customer Insight Jobs in the UK excluding London

Customer Insight Analyst - Hybrid UK - £36000 What is in it for you? As a talented Customer Insight Analyst you can expect: A supportive and adaptive culture Access to a structured training and career progression plan Opportunities to take the lead on critical projects and enhance your career Great salary - Up to £36,000 base and Package … of the worlds leading consumer brands across the digital commerce and retail experience software space. Due to continued growth and demand for their products they now urgently need a Customer Insight Analyst to join their team. Your role will be to support the Customer Success team by producing timely reports. This role would suit a Customer Insight Analyst who has a background Azure and Terraform. This is a part time for x3 days per week and as such the salary will be pro-rated. This role is Hybrid within the UK - the team do meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst More ❯

Customer Insight Analyst - Hybrid UK - £36000 What is in it for you? As a talented Customer Insight Analyst you can expect: A supportive and adaptive culture Access to a structured training and career progression plan Opportunities to take the lead on critical projects and enhance your career Great salary - Up to £36,000 base and Package … of the worlds leading consumer brands across the digital commerce and retail experience software space. Due to continued growth and demand for their products they now urgently need a Customer Insight Analyst to join their team. Your role will be to support the Customer Success team by producing timely reports. This role would suit a Customer Insight Analyst who has a background Azure and Terraform. This is a part time for x3 days per week and as such the salary will be pro-rated. This role is Hybrid within the UK - the team do meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst More ❯

Customer Insight Analyst - Hybrid UK - £36000 What is in it for you? As a talented Customer Insight Analyst you can expect: A supportive and adaptive culture Access to a structured training and career progression plan Opportunities to take the lead on critical projects and enhance your career Great salary - Up to £36,000 base and Package … of the worlds leading consumer brands across the digital commerce and retail experience software space. Due to continued growth and demand for their products they now urgently need a Customer Insight Analyst to join their team. Your role will be to support the Customer Success team by producing timely reports. This role would suit a Customer Insight Analyst who has a background Azure and Terraform. This is a part time for x3 days per week and as such the salary will be pro-rated. This role is Hybrid within the UK - the team do meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst More ❯

Product Strategy & Customer Insight Lead (EdTech/Assessments) London Hybrid/Remote (UK-based) £60-65k + benefits We’re working with a pioneering EdTech and digital assessment organisation transforming how training providers use technology to deliver smarter, data-driven learning. As Product Strategy & Customer Insight Lead , you’ll bridge product, data, and customer experience, shaping roadmap priorities, translating insights into strategy, and driving platform adoption across a fast-scaling business. You’ll: Own and evolve the product roadmap, aligning tech with customer needs Conduct deep discovery with training providers to uncover pain points Drive engagement, adoption, and satisfaction through tailored solutions Translate customer feedback into actionable improvements Champion innovation, using … AI, automation, and analytics to inform decisions Lead initiatives that boost product value and market differentiation You’ll need: 3+ years in Product, Product Marketing, or Customer Success (ideally within a SaaS, EdTech, Assessment or HR Tech environment) Strong commercial acumen and experience supporting sales strategy Technical literacy and confidence working with engineering or data teams Exceptional communication skills More ❯

Product Strategy & Customer Insight Lead (EdTech/Assessments) London Hybrid/Remote (UK-based) £60-65k + benefits We’re working with a pioneering EdTech and digital assessment organisation transforming how training providers use technology to deliver smarter, data-driven learning. As Product Strategy & Customer Insight Lead , you’ll bridge product, data, and customer experience, shaping roadmap priorities, translating insights into strategy, and driving platform adoption across a fast-scaling business. You’ll: Own and evolve the product roadmap, aligning tech with customer needs Conduct deep discovery with training providers to uncover pain points Drive engagement, adoption, and satisfaction through tailored solutions Translate customer feedback into actionable improvements Champion innovation, using … AI, automation, and analytics to inform decisions Lead initiatives that boost product value and market differentiation You’ll need: 3+ years in Product, Product Marketing, or Customer Success (ideally within a SaaS, EdTech, Assessment or HR Tech environment) Strong commercial acumen and experience supporting sales strategy Technical literacy and confidence working with engineering or data teams Exceptional communication skills More ❯

Product Strategy & Customer Insight Lead (EdTech/Assessments) London Hybrid/Remote (UK-based) £60-65k + benefits We’re working with a pioneering EdTech and digital assessment organisation transforming how training providers use technology to deliver smarter, data-driven learning. As Product Strategy & Customer Insight Lead , you’ll bridge product, data, and customer experience, shaping roadmap priorities, translating insights into strategy, and driving platform adoption across a fast-scaling business. You’ll: Own and evolve the product roadmap, aligning tech with customer needs Conduct deep discovery with training providers to uncover pain points Drive engagement, adoption, and satisfaction through tailored solutions Translate customer feedback into actionable improvements Champion innovation, using … AI, automation, and analytics to inform decisions Lead initiatives that boost product value and market differentiation You’ll need: 3+ years in Product, Product Marketing, or Customer Success (ideally within a SaaS, EdTech, Assessment or HR Tech environment) Strong commercial acumen and experience supporting sales strategy Technical literacy and confidence working with engineering or data teams Exceptional communication skills More ❯

THE COMPANY: A global technology and online marketplace business, well known for connecting customers and partners through innovative digital solutions. You'll be joining a forward-thinking Insight & Analytics team that plays a key role in driving business performance through data-led strategy. The environment is collaborative, fast-paced, and hybrid, with access to world-class analytics tools and … a genuine focus on customer understanding. THE ROLE: As a Customer Loyalty Insight Analyst, you will play a crucial role in driving insight across loyalty and life cycle activity. You'll work with marketing, CRM and analytics engineering teams to identify trends, improve retention, and optimise loyalty programmes. You can expect to: Analyse customer behaviour … and loyalty performance to identify key retention drivers. Deliver data-led insights to inform customer engagement and reactivation strategies. Build and maintain dashboards and reporting for loyalty KPIs. Partner with CRM and Marketing teams to deliver targeted campaigns and recommendations. Present insight to senior stakeholders to influence strategic decision-making. YOUR SKILLS AND EXPERIENCE: Strong background in customer More ❯

technologies. Job Summary: Reporting to the Head of Sales, the Account Manager plays a key role in managing the day-to-day relationships and operational success of my clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely with Strategy and … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account. This role requires strong organisational skills, attention to detail, and the … management with internal teams to meet expectations Monitor account performance and escalate issues as needed Work with internal teams to prepare proposals, presentations, and reports Maintain accurate records of customer insight, interactions, feedback, and engagement history Proactively identify opportunities for additional account growth and/or expansion Collaborate with marketing and alliance partner teams to support campaigns and More ❯

Customer Insights & Systems Analyst Newly created role within a global business 35,000 - 40,000 Leeds/Hybrid - 3 days on site Ability to implement all new dashboards & reporting metrics across customer service, CRM system (hubspot) and order management Client Details Our client are a leading manufacturing business with a global footprint. With offices across Europe, the role … will be based at their European Head office in the Leeds area. This is a newly created role reporting directly to the Head of European Customer Service, and will look to create all new reporting metrics across the European CS Functions Description Capture and record customer data to understand Customer Service performance and outputs across data stream … including CRM (Hubspot) & ERP systems Create and implement customer service dashboards focused on customer service activity, order management (OTIF) and customer satisfaction Create and present reports based on customer activity and customer satisfaction to European Customer Service Managers & Head of European Customer Service Create data-driven recommendations to improve customer satisfaction, efficiency More ❯

food delivery, connecting millions of customers with restaurants across more than 80 markets. The company’s culture is built around collaboration, innovation, and data-driven decision-making . Their Customer Analytics team plays a central role in driving customer growth and loyalty through actionable insight and experimentation. THE ROLE: As a Senior Customer Analyst , you’ll … join the Customer Analytics function, working closely with the Loyalty and Retention teams to drive customer engagement and growth through data. In this role, you’ll: Deliver insights and recommendations to improve customer retention and loyalty. Support the Loyalty Proposition rollout , identifying opportunities to bridge competitive gaps. Conduct customer growth and churn analysis , uncovering key drivers … of customer loss. Translate data into clear, commercial stories that influence marketing and customer strategies. Automate and productionise analytical workflows to enhance efficiency and scalability. Collaborate with senior stakeholders, influencing decision-making across marketing, loyalty, and product teams. YOUR SKILLS AND EXPERIENCE: Must-Have Skills: Advanced SQL proficiency with experience querying, joining, and optimising large datasets. Strong analytical More ❯

food delivery, connecting millions of customers with restaurants across more than 80 markets. The company’s culture is built around collaboration, innovation, and data-driven decision-making . Their Customer Analytics team plays a central role in driving customer growth and loyalty through actionable insight and experimentation. THE ROLE: As a Senior Customer Analyst , you’ll … join the Customer Analytics function, working closely with the Loyalty and Retention teams to drive customer engagement and growth through data. In this role, you’ll: Deliver insights and recommendations to improve customer retention and loyalty. Support the Loyalty Proposition rollout , identifying opportunities to bridge competitive gaps. Conduct customer growth and churn analysis , uncovering key drivers … of customer loss. Translate data into clear, commercial stories that influence marketing and customer strategies. Automate and productionise analytical workflows to enhance efficiency and scalability. Collaborate with senior stakeholders, influencing decision-making across marketing, loyalty, and product teams. YOUR SKILLS AND EXPERIENCE: Must-Have Skills: Advanced SQL proficiency with experience querying, joining, and optimising large datasets. Strong analytical More ❯

reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. … business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes • Calm under pressure and confident managing multiple priorities. • Collaborative with strong stakeholder management skills. • Passionate about delivering excellent customer experiences. • Proactive, accountable, and always seeking improvement. More ❯

reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. … business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes • Calm under pressure and confident managing multiple priorities. • Collaborative with strong stakeholder management skills. • Passionate about delivering excellent customer experiences. • Proactive, accountable, and always seeking improvement. More ❯

reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. … business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes • Calm under pressure and confident managing multiple priorities. • Collaborative with strong stakeholder management skills. • Passionate about delivering excellent customer experiences. • Proactive, accountable, and always seeking improvement. More ❯

Benefits A leading name in the sports betting industry is looking for a talented Data Engineer to help design, build, and scale data solutions that power trading, risk, and customer insight models. You’ll play a central role in transforming raw data into actionable intelligence, working closely with data scientists, quants, and business stakeholders to shape cutting-edge … in AWS using Python and SQL. Partner with analysts and quants to deliver reliable datasets for predictive modelling and pricing. Design and maintain data models supporting trading, risk, and customer behaviour analytics. Develop Power BI dashboards to provide insights across trading and product teams. Ensure high standards of data governance, quality, and scalability. Collaborate with product, trading, and technology … skills. Why join? Be part of a fast-growing sports betting business shaping the future of data-driven gaming. Direct exposure to modelling projects that influence trading, pricing, and customer engagement. Opportunity to work with a modern AWS cloud stack and cutting-edge data tools. Competitive salary, strong bonus potential, and career progression. A collaborative, high-performance culture at More ❯

Benefits A leading name in the sports betting industry is looking for a talented Data Engineer to help design, build, and scale data solutions that power trading, risk, and customer insight models. You’ll play a central role in transforming raw data into actionable intelligence, working closely with data scientists, quants, and business stakeholders to shape cutting-edge … in AWS using Python and SQL. Partner with analysts and quants to deliver reliable datasets for predictive modelling and pricing. Design and maintain data models supporting trading, risk, and customer behaviour analytics. Develop Power BI dashboards to provide insights across trading and product teams. Ensure high standards of data governance, quality, and scalability. Collaborate with product, trading, and technology … skills. Why join? Be part of a fast-growing sports betting business shaping the future of data-driven gaming. Direct exposure to modelling projects that influence trading, pricing, and customer engagement. Opportunity to work with a modern AWS cloud stack and cutting-edge data tools. Competitive salary, strong bonus potential, and career progression. A collaborative, high-performance culture at More ❯

help drive strategic use of data to support both Insurer Relations and Marketing teams. Sitting within the Analytics & Enrichment team, you will lead a team of analysts to deliver customer insight, selection models and performance analytics that inform decisions across our insurance brands. This role blends hands-on analytics with leadership, stakeholder engagement and innovation in Analytics and … techniques (eg logistic regression, clustering, GBMs) and the application of these in a commercial context. Advanced SQL skills with experience with Python and/or R. Solid understanding of customer segmentation and its applications. Excellent communication and storytelling skills, with the ability to influence senior stakeholders. Strong organisational and strategic thinking capabilities. Resilience, can work independently to deliver projects More ❯

This transformation is shaped around cross-functional product teams aligned to key mission areas such as Planning, Network Operations, Engineering, Aircraft Performance, Safety, and Airports. By integrating data-driven insight with advanced technology platforms, we aim to deliver smarter, faster decision-making, stronger operational performance, and an improved experience for both crew and customers. Our approach is designed to … priorities, and guiding multiple cross-functional squads. These teams, made up of engineers, and delivery partners, will rely on your leadership to ensure every product decision is grounded in customer insight, operational efficiency, and commercial value. You will play a key role in shaping how technology enables the airline’s growth, competitiveness, and customer experience at scale. More ❯

This transformation is shaped around cross-functional product teams aligned to key mission areas such as Planning, Network Operations, Engineering, Aircraft Performance, Safety, and Airports. By integrating data-driven insight with advanced technology platforms, we aim to deliver smarter, faster decision-making, stronger operational performance, and an improved experience for both crew and customers. Our approach is designed to … priorities, and guiding multiple cross-functional squads. These teams, made up of engineers, and delivery partners, will rely on your leadership to ensure every product decision is grounded in customer insight, operational efficiency, and commercial value. You will play a key role in shaping how technology enables the airline’s growth, competitiveness, and customer experience at scale. More ❯

This transformation is shaped around cross-functional product teams aligned to key mission areas such as Planning, Network Operations, Engineering, Aircraft Performance, Safety, and Airports. By integrating data-driven insight with advanced technology platforms, we aim to deliver smarter, faster decision-making, stronger operational performance, and an improved experience for both crew and customers. Our approach is designed to … priorities, and guiding multiple cross-functional squads. These teams, made up of engineers, and delivery partners, will rely on your leadership to ensure every product decision is grounded in customer insight, operational efficiency, and commercial value. You will play a key role in shaping how technology enables the airline’s growth, competitiveness, and customer experience at scale. More ❯

This transformation is shaped around cross-functional product teams aligned to key mission areas such as Planning, Network Operations, Engineering, Aircraft Performance, Safety, and Airports. By integrating data-driven insight with advanced technology platforms, we aim to deliver smarter, faster decision-making, stronger operational performance, and an improved experience for both crew and customers. Our approach is designed to … priorities, and guiding multiple cross-functional squads. These teams, made up of engineers, and delivery partners, will rely on your leadership to ensure every product decision is grounded in customer insight, operational efficiency, and commercial value. You will play a key role in shaping how technology enables the airline’s growth, competitiveness, and customer experience at scale. More ❯

product strategy and roadmap for invoicing and accounts receivable products. Partner with engineering, design, and analytics to deliver impactful features that enhance seller experience and cash-flow visibility. Use customer insights and data to identify pain points and prioritise high-value initiatives. Work closely with Risk and Compliance to ensure secure, frictionless payments. Lead the delivery of AI-powered More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product embeddings … and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. REQURIED More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product embeddings … and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. REQURIED More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product embeddings … and other advanced features to improve relevance and performance. Collaborate with CRM and regional marketing teams to align with campaign goals and customer segmentation strategies Own the full ML lifecycle—from model design to deployment and monitoring. Partner with engineering and data teams to ensure scalable solutions. Continuously monitor and improve model performance using data insights and feedback. REQURIED More ❯