1 to 25 of 45 Remote/Hybrid Customer Insight Jobs in the UK excluding London

Half is partnering with a fast-growing, investor-backed B2B organisation that's undergoing an exciting period of expansion. They're looking for a Customer Success Lead to build and shape Customer Success function, working closely with the CMO to drive customer retention, loyalty and long-term … growth. Location: Surrey Hybrid : 3 days in office Customer Success Lead The opportunity: This is an exciting opportunity to join a rapidly growing, investor-backed business at a pivotal stage of its growth. Reporting directly to the Chief Marketing Officer, you'll play a key role in establishing ...

Half is partnering with a fast-growing, investor-backed B2B organisation that's undergoing an exciting period of expansion. They're looking for a Customer Success Lead to build and shape Customer Success function, working closely with the CMO to drive customer retention, loyalty and long-term … growth. Location: Surrey Hybrid : 3 days in office Customer Success Lead The opportunity: This is an exciting opportunity to join a rapidly growing, investor-backed business at a pivotal stage of its growth. Reporting directly to the Chief Marketing Officer, you'll play a key role in establishing ...

actionable insights and partnering with marketing and commercial teams to drive business performance. This role will play a key part in supporting marketing and customer insight initiatives, helping stakeholders make informed decisions through high-quality reporting, analysis, and recommendations. The Role Working closely with Marketing, Insights, E-commerce … senior business stakeholders, you will be responsible for delivering meaningful analysis across customer behaviour, campaign performance, segmentation, and commercial performance. You will use SQL, Power BI, and Excel to build reporting solutions, automate manual processes, and provide insights that influence business strategy and marketing effectiveness. Key responsibilities include: Analysing ...

actionable insights and partnering with marketing and commercial teams to drive business performance. This role will play a key part in supporting marketing and customer insight initiatives, helping stakeholders make informed decisions through high-quality reporting, analysis, and recommendations. The Role Working closely with Marketing, Insights, E-commerce … senior business stakeholders, you will be responsible for delivering meaningful analysis across customer behaviour, campaign performance, segmentation, and commercial performance. You will use SQL, Power BI, and Excel to build reporting solutions, automate manual processes, and provide insights that influence business strategy and marketing effectiveness. Key responsibilities include: Analysing ...

Location : Leeds (Hybrid after probation) Salary : Competitive salary, depending on your experience Want to shape digital experiences that solve real customer problems? Enjoy turning customer insight into intuitive products and services that people love to use? Whether you're already an experienced UX Designer , Product Designer … developed strong user-centred design expertise within a digital product environment, this could be the perfect opportunity.We're looking for a talented and customer-focused UX Designer to join our Product team at InfoTrack. In this role, you'll help shape the future of our consumer-facing platform, designing ...

Description Location: Leeds (Hybrid after probation) Salary: Competitive salary, depending on your experience Want to shape digital experiences that solve real customer problems? Enjoy turning customer insight into intuitive products and services that people love to use? Whether you're already an experienced UX Designer, Product Designer … developed strong user-centred design expertise within a digital product environment, this could be the perfect opportunity. We're looking for a talented and customer-focused UX Designer to join our Product team at InfoTrack. In this role, you'll help shape the future of our consumer-facing platform ...

lead the end-to-end migration from legacy billing systems to a modern, scalable platform , while owning the digital billing experience across customer channels. You'll sit at the intersection of product, technology, and commercial strategy , shaping how the bank charges and serves its clients. What … billing migration strategy and execution Own the migration roadmap, including dependencies, risks, and key milestones Oversee transition from legacy systems with minimal/no customer disruption Ensure pricing integrity, service continuity, and regulatory compliance throughout Proactively resolve product, billing, and integration challenges Digital Product Ownership Own billing journeys across ...

German Customer Service Advisor £30,000 - £35,000 Hybrid Working – 3 Days Office Based/2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This … great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You'll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working ...

Conversion & Experimentation Manager Department: Growth Location: Manchester (Hybrid – 3 days office, 2 days remote) About the Role Our client is a rapidly growing, customer-focused business that has built its success by challenging traditional industry norms and delivering a simpler, more transparent customer experience. As part … Experimentation Manager to become the driving force behind key optimisation and growth initiatives. This role is ideal for someone who is passionate about understanding customer behaviour and improving conversion performance across the customer journey. You will leverage experimentation, behavioural insights, analytics and AI-powered tools to identify friction ...

Conversion & Experimentation Manager Department: Growth Location: Manchester (Hybrid – 3 days office, 2 days remote) About the Role Our client is a rapidly growing, customer-focused business that has built its success by challenging traditional industry norms and delivering a simpler, more transparent customer experience. As part … Experimentation Manager to become the driving force behind key optimisation and growth initiatives. This role is ideal for someone who is passionate about understanding customer behaviour and improving conversion performance across the customer journey. You will leverage experimentation, behavioural insights, analytics and AI-powered tools to identify friction ...

Pressac is looking for a commercially minded and technically credible Account Manager to take ownership of an existing portfolio of B2B customer accounts. We are a UK manufacturer of smart sensor hardware used by solution providers, integrators and technology partners to support IoT, building management, energy monitoring, occupancy … provide clear visibility of account health, risks, opportunities and next steps. You will work closely with Sales, Marketing, Product Development and Engineering to support customer needs, progress opportunities and feed customer insight back into the business. Key responsibilities Manage and develop existing B2B customer accounts. Build ...

Pressac is looking for a commercially minded and technically credible Account Manager to take ownership of an existing portfolio of B2B customer accounts. We are a UK manufacturer of smart sensor hardware used by solution providers, integrators and technology partners to support IoT, building management, energy monitoring, occupancy … provide clear visibility of account health, risks, opportunities and next steps. You will work closely with Sales, Marketing, Product Development and Engineering to support customer needs, progress opportunities and feed customer insight back into the business. Key responsibilities Manage and develop existing B2B customer accounts. Build ...

development and promotion of a consumer-focused digital platform. This is a varied role that combines product marketing, digital content management, data analysis, customer insight, and digital product development. The successful candidate will help ensure the platform remains accurate, engaging, and aligned with customer needs while contributing … ongoing growth and improvement initiatives. Key Responsibilities Develop an understanding of customer needs, behaviours, and market trends. Monitor and analyse digital performance metrics and customer engagement. Produce reports and insights to support business decision-making. Support digital marketing initiatives and work with external agencies where required. Contribute ...

plus bonus and additional benefits Type: Permanent Maxwell Bond is partnered with a leading FinTech business that is continuing to invest heavily in customer experience, digital innovation and AI-enabled product development. As part of their growth plans, they are looking for a talented UX Product Designer to play … role in shaping customer journeys, driving experimentation and helping deliver measurable business impact. This is an exciting opportunity for a UX Product Designer who thrives in a fast-moving environment where ideas are tested quickly, customer insight drives decision-making and AI is embraced as a core ...

plus bonus and additional benefits Type: Permanent Maxwell Bond is partnered with a leading FinTech business that is continuing to invest heavily in customer experience, digital innovation and AI-enabled product development. As part of their growth plans, they are looking for a talented UX Product Designer to play … role in shaping customer journeys, driving experimentation and helping deliver measurable business impact. This is an exciting opportunity for a UX Product Designer who thrives in a fast-moving environment where ideas are tested quickly, customer insight drives decision-making and AI is embraced as a core ...

launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues to shape pricing … packaging, and market approach, ensuring these reflect product strategy, customer need, and market opportunity. Develop and maintain compelling product visions and value propositions that clearly articulate the problems we solve, for whom, and the value our products deliver. Shape and manage product roadmaps that focus investment on the highest ...

Dynamics 365 Functional Consultant - UK (Remote) - c£80K You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. Alongside your CE responsibilities … processes and becoming a key member of a wider enterprise applications team. Key Responsibilities Provide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views ...

Role As Product Manager you will own the end-to-end product lifecycle, helping define the roadmap and ensuring new features deliver measurable customer and business value. You will: - Own product discovery, gathering insights from customers, users and internal stakeholders. - Translate business challenges into clear product requirements, user stories … Work closely with software engineering, UX/UI and commercial teams to deliver high-quality SaaS products. - Manage and prioritise the product backlog, balancing customer needs, technical considerations and commercial goals. - Use data, customer feedback and market insight to identify opportunities for improvement. - Define success metrics ...

Role As Product Manager you will own the end-to-end product lifecycle, helping define the roadmap and ensuring new features deliver measurable customer and business value. You will: - Own product discovery, gathering insights from customers, users and internal stakeholders. - Translate business challenges into clear product requirements, user stories … Work closely with software engineering, UX/UI and commercial teams to deliver high-quality SaaS products. - Manage and prioritise the product backlog, balancing customer needs, technical considerations and commercial goals. - Use data, customer feedback and market insight to identify opportunities for improvement. - Define success metrics ...

Role As Product Manager you will own the end-to-end product lifecycle, helping define the roadmap and ensuring new features deliver measurable customer and business value. You will: - Own product discovery, gathering insights from customers, users and internal stakeholders. - Translate business challenges into clear product requirements, user stories … Work closely with software engineering, UX/UI and commercial teams to deliver high-quality SaaS products. - Manage and prioritise the product backlog, balancing customer needs, technical considerations and commercial goals. - Use data, customer feedback and market insight to identify opportunities for improvement. - Define success metrics ...

role in shaping the future of digital connectivity across the UK. Working closely with the Head of Product, you’ll combine commercial insight, market analysis and product delivery expertise to develop propositions that solve real customer challenges and unlock new growth opportunities. From Neutral Host Small Cells … Support the development and execution of the product roadmap, helping to bring innovative connectivity solutions from concept through to launch and growth. Translate customer needs, market opportunities and business objectives into clear product requirements, propositions and business cases. Own and manage product backlogs, prioritisation activities and delivery requirements across ...

Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. … role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact-centre teams This is a great opportunity for you to accelerate your career in Data Science ...

working on projects in Graphic Design, UI Design, UX/CX Strategy and Website Design? We are seeking a talented individual with skills in Customer & User Experience to join our clients growing Digital Team. This is an exciting opportunity to play a key role in developing and transforming … client and customer journey with the business’ digital products, services and websites. You will help design user experiences, create engaging interfaces, improve customer journeys and influence how customer-centred design is embedded across the organisation . You will combine your expertise in UI Design, UX Design, Customer ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

step into a growing team at a key point in its data journey. You will have the chance to work on high-impact customer projects while helping shape how data science is delivered and scaled across the business. The Company They are a well-established UK retail organisation investing … capability. The business is transitioning away from ad hoc analytics towards a more structured and scalable data science approach. A major focus is on customer insight and personalisation, driven by a new loyalty programme. The culture is collaborative, pragmatic, and focused on delivering tangible value. The Role ...