West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
West Bromwich Building Society
and UI approach. You will blend the science of user experience and the creativity of digital design to create a simple and memorable customer experience. You will consider the overall customer experience and end to end journeys, ensuring well documented customerjourney … the digital product team, Research, BAs and Developers, you will ensure that your designs consider technical implications and work through challenges to ensure customer experience is protected. Key Responsibilities: Manage the Society design system, supporting across the organisation to ensuring a consistent approach to customer digital … methodology to rapidly prototype, test, and refine design concepts. Skills and Experience Required: Experience in designing digital journeys including wireframes, prototypes and user journey flows. Knowledge of working in Figma Understand of design systems Experience of working in an Agile UX environment Demonstrable strong communication skills What's more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Applause IT Limited
are rated the highest in this sector. Required skills: Cross-platform designing Researching future trends Evaluating user interfaces Axure XD UX - Empathy and customerjourneymapping UI patterns In return, you will be getting the benefits of: 27 days holiday per year (2 to be used more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
Customer Experience (CX) Manager Up to £45,000 Altrincham, Hybrid working 3-4 days a week in the office Forward Role are working with a leading B2B financial services business committed to delivering exceptional service to their customers. With a focus on excellence and a customer-centric approach, they are expanding the team and seeking an experienced Customer Experience (CX) Manager. The ideal candidate will have experience supporting contact centres and digital led businesses. As the CX Manager, you will play a pivotal role in shaping and enhancing the overall customer experience across all touchpoints. You will be responsible for developing and implementing strategies to elevate customer satisfaction, strengthen client relationships, and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: CustomerJourneymore »