1 to 25 of 592 Remote Customer Service Jobs in the UK excluding London

Job Title: Customer Service Specialist Location: Portsmouth Salary: up to £27,000 Are you an experienced Customer Service Specialist, looking to join a fantastic business that really cares about its staff? Customer Service Role Overview: Based in Portsmouth, our client is looking for an … experienced Customer Service Specialist to join their growing and supportive team. Reporting in to a very knowledgeable manager, you will ensure customers receive an excellent service with quick and accurate responses, all whilst adding a personal touch to enhance customer satisfaction. What the Customer Service role will involve: Handling and resolving customer queries through a variety of channels. Ensuring the highest level of customer service at all times. Building and maintaining relationships with customers and internal stakeholders. Maintaining the in-house CRM system to ensure accurate data is held and follow More ❯

Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective … strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with … guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work More ❯

Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective … strategies, optimising service delivery, and leveraging technology, this could be the role for you. Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with … guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are looking for people who are passionate about service transformation; bring out the best in others, and can adapt to change whilst maintaining standards, integrity and a positive working culture. You will work More ❯

The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues … and complete requests, ensuring a seamless experience for end users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will … software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA will provide excellent customer service, solving technical challenges, and contributing to a collaborative IT More ❯

Digital Customer Service Administrator (4-months FTC) The FA is excited to be searching for Digital Customer Service Administrators to join our Grassroots division. The successful candidates will deliver excellent customer service to support the implementation of The FA's Grassroots Digital Products throughout … the grassroots game. What will you be doing? Deliver excellent customer service for The FA's grassroots digital products, including The FA Player Registration System, The FA Matchday App, FA Full-Time & England Football's Book Football. Produce clear, concise & innovative guidance articles to be hosted on our … administrative skills, especially in writing & constructing emails. Excellent interpersonal skills, particularly when dealing with problems in a fast-paced environment. Committed to providing excellent customer service. Beneficial: Knowledge of email support tools (such as Freshdesk). An understanding of The FA's Grassroots Technology offer. What's in it More ❯

Grays Inn Rd, London WC1X 8NH, UK Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Req 21 May 2025 Title: Head of Customer Operations (12-Month FTC, Maternity Cover) Department: Customer Operations Location: Sheffield OR London (Hybrid, 3 days a week in the office, 2 days from … home) Full time, Fixed-Term Contract (12 months) Line manager: Director, Global Customer Operations Role overview: We're seeking an experienced transformation-focused leader to step into the role of Head of Customer Operations on a 12-month maternity cover . This role will be pivotal in delivering … excellence across multiple product verticals while spearheading key change initiatives that transform our people, processes, and technology. The successful candidate will also lead the Customer Resolution Team and act as a key partner to our Product and Technology functions to drive the adoption of digital capabilities and improved customer More ❯

over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a reputable … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You’ll be the first point of contact More ❯

over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a reputable … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact More ❯

Service Delivery Manager – Take Your Career to the Next Level! At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the … very best service in the industry. As our Service Delivery Manager, you’ll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role: Make a difference every … day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger relationships, boosting satisfaction, and driving More ❯

Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly … expanding client, within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however … for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates More ❯

Service Delivery Manager - Take Your Career to the Next Level! At Convergence Group, we've spent 20 years building a business that puts customers first. Our mission? To provide 'Connectivity as a Service' (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the … very best service in the industry. As our Service Delivery Manager, you'll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role: Make a difference every … day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger relationships, boosting satisfaction, and driving More ❯

Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday + Birthday off … Opportunities Continuous learning and career development opportunities - Company Pension Scheme - Private medical Cover - Life Assurance - Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone who is confident More ❯

than 300,000 tours, activities, and experiences worldwide. The Data, Martech & Experimentation team is at the heart of Viator's ability to scale, drive customer satisfaction, and optimize operations through data-driven, AI-powered, and highly efficient platforms . We are looking for an experienced Senior Director of Product … to lead our internal platforms across Data, Machine Learning, Experimentation, Martech, and Customer Service . This role has the option to work from one of our European offices (Oxford, London, Lisbon, or Krakow) or to be fully remote with regular travel to offices for collaboration. What You Will … Do Lead key initiatives across Viator's internal platforms including Data, Machine Learning, Experimentation, Martech, and Customer Service . Manage a team of Product Managers across multiple platform domains, ensuring alignment and collaboration across Product, Engineering, ML/AI, and Analytics. Drive a strategic vision for internal platforms More ❯

We are looking for a Customer Service Administrator, based just outside of Horsham, to work on a hybrid basis for an award winning, innovative team. You will be passionate about giving excellent customer service, striving to solve problems, with an interest in all things IT/… duties will include: * Helping customers get the most out of their software and guiding them through any queries they may have. * Providing high-level customer support via telephone and email. * Onboarding new customers onto the software. * Analysing customer needs and helping to plan the product's future. * Collaborating … with other departments in the company where necessary. * Contributing directly to user guide and support articles. The ideal candidate will have excellent customer service skills, with a desire to provide customers solutions. This is a permanent role, being offered on a hybrid basis of 3 days per week More ❯

value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … Livingston – this is a hybrid role with two days a week working from home after probation.In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via … phone, email and through self-service portals. Job Specification: Administrator The Administrator will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA'S. You will also work with the Hardware Support Manager to develop and improve process More ❯

services at all levels of the organization. The role-holder will work closely with the Information Product Management Lead and be accountable for the service design, monitoring, and managing the performance, quality, and all operational aspects of the services. The individual will also manage all the Center teams, providing … to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you. Responsibilities: Service Orientation: Act as the 'face' of the service Firm-wide, and lead on adoption, representing the service at all levels of the … Work closely with the Director of Knowledge Operations and the relevant Knowledge Specialists to design and sign off on all the information product management service materials; Define KPIs and SLAs and other service metrics, monitor and manage the performance and quality of the services and manage all operational More ❯

landscape. You'll collaborate with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including case management, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal & mobile app. Moreover, you will be responsible for delivering customer integrations as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work … integrations Create innovative solutions to drive efficiencies for business stakeholders Manage and coordinate technical projects Skills & experience: Functional Strong expertise and an understanding of customer service business processes Skilled in requirements analysis, functional and technical design, testing, and agile methodologies Strong analytical and problem-solving abilities Knowledge of More ❯

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. The … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer … coverage aligns and is established to execute on strategy, and effectively manage resource utilization to help maximize revenue. Build and develop the capabilities of customer service, account managers, field application engineers, sales managers & key account managers to execute on the go-to-market strategy. Develop initiatives and localized More ❯

If you enjoy solving problems and being part of a supportive team, this could be the perfect short-term opportunity for you! Customer Care Representative Bath, Somerset, Hybrid working Full time position (40 hours per week) 3 month fixed term contract Up to £26,500 DOE plus commission Please … of the digital dark ages with ultrafast, full fibre broadband. We're proud to offer more than just lightning-fast connectivity, we provide exceptional customer care and a personal touch. The Role We're looking for a Customer Care Representative to join our dynamic team on a … contact for our customers turn to when they need support – helping them with everything from broadband installations to resolving issues. Key Responsibilities: Respond to customer queries across email, social, chat and phone channels Take ownership of queries from start to resolution – including complaints Book installations and clearly explain the More ❯

an IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for … providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. … are responded to promptly and you are responsible for following through to a resolution to agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with More ❯

Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯

Company description: . Job description: Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance … to make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager Refresco UK Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary dependent … dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are More ❯

Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯

at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent Customer Service skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯

at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent Customer Service skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯