2 of 2 Remote Customer Service Administrator Jobs in the UK excluding London

Spanishand French speaking Customer Service Administrator Our client is a leading and well established global technology brand who are looking for a fluent Spanish and French speaker (trilingual) to support business customers with calls, emails and live chat for the EMEA territory. LOCATION Hybrid role. Working in … social media and live chat queries and also coordinate product returns from the EMEA territory and will include the following responsibilities: Provide first level customer support in Spanish and French Manage the Customer Service and Email databases ensuring that a 24-hour response is achieved Communicate with … with special product requests from Technical Support Attend product training CANDIDATE EXPERIENCE/SKILLS Fluency in Spanish and French is essential Previous experience in customer service or administration is a preference Good skills and understanding of social media platforms is preferred Excellent communication skills Ability to co-ordinate More ❯

We are looking for a Customer Service Administrator, based just outside of Horsham, to work on a hybrid basis for an award winning, innovative team. You will be passionate about giving excellent customer service, striving to solve problems, with an interest in all things IT … duties will include: * Helping customers get the most out of their software and guiding them through any queries they may have. * Providing high-level customer support via telephone and email. * Onboarding new customers onto the software. * Analysing customer needs and helping to plan the product's future. * Collaborating … with other departments in the company where necessary. * Contributing directly to user guide and support articles. The ideal candidate will have excellent customer service skills, with a desire to provide customers solutions. This is a permanent role, being offered on a hybrid basis of 3 days per week More ❯