1 of 1 Remote Customer Services Manager Jobs in the UK excluding London

Location: Hybrid Hours: 37.5 hours per week Pay: £21.60 per hour We are looking for a detail-oriented Customer Service Manager to oversee and manage customer service operations within our IT & Consultancy services company. This role focuses on effective management of customer enquiries and smooth coordination with our technical team to … excellent service delivery. Key Responsibilities: Manage the day-to-day handling of client enquiries via phone, email, and other communication channels Provide clear, professional, and timely responses to customer questions and requests Assess technical issues raised by clients and efficiently escalate them to the technical team for resolution Monitor and ensure timely follow-up with clients to provide … customer-focused approach Benefits: Competitive hourly rate of £21.60 Flexible hybrid working arrangement Sponsorship opportunities available (If needed) Chance to work within a fast-growing IT & Consultancy services company Supportive and collaborative working environment More ❯