1 to 3 of 3 Customer Support Executive Jobs in the UK excluding London

Customer Support Executive needed for a contract role with our client in the EdTech/eLearning industry. This 1st Line/2nd Line Support role is a contract position, lasting for around 2 months initially, with the possibility of extension. This Customer Support Executive role will be working US hours, so roughly 1pm till 9pm UK time. The role will consist of; 1st line support: including in-app chat, email support, screen sharing with customers. 2nd Line investigations: ivestigating soem more complex issues, and workign with the dev team to find … a solution to the problems Updating the Online Help Centre with support documentation Logging bugs and feature requests Liaising with a cross-functional team across Sales, Customer Support, Product and Development. Testing new bug fixes and features This role will suit someone from a 1st line/ more »

Customer Support Cambridgeshire £27,000 to £35,000 We are looking for a Customer Support to work for a leading business within Telecoms. Working from their Cambridgeshire office, they are looking for individuals with good customer service experience and an interest in all things IT … and Telecoms. Required Qualifications: Exceptional customer service skills Strong interest in and aptitude for technology Understanding of WiFi systems, mobile devices, and other tech products that connect to WiFi Excellent communication and listening abilities Preferred Qualifications: CCNA or an IT-related certification is a plus; training will be provided … Certifications in Microsoft, Linux, Cisco, or similar technologies are advantageous Demonstrated experience in providing help desk support or customer support If you feel this is the position you are looking for, please do not hesitate to apply or contact me on jack@tdatelecoms.com or call more »

Title: Technical Support Operative Reporting to: Group Technical Manager Salary: £23K - £25K Main Purpose of Job: Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication. Main Responsibilities: - Support commercial engineers, end users, and potential customers using troubleshooting more »