Remote Senior Workforce Management Analyst, Fixed Term Contract
- Hiring Organisation
- grabjobs
- Location
- Bournemouth, Dorset, UK
Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks … impact of supply and demand for potential changes to shift patterns across all required domains. Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors. Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring ...