1 to 25 of 88 Remote Delivery Manager Jobs in the UK excluding London

to £53,393 per annum Contract type: Permanent Hours: Full time, 37 hours per week Closing Date: Monday 21st July 2025 This is an exciting opportunity for a Service Delivery Manager to join a dynamic, customer-led organisation that values innovation, collaboration, and high-quality service delivery. As a Service Delivery Manager, you'll play a … than 86 countries. CSG delivers critical services across 33 trading businesses, with specialisms in IT, HR, energy, education, legal, procurement, and more. Why this role matters As a Service Delivery Manager, you will play a critical role in aligning IT services with business priorities by building strong, service-focused relationships with senior stakeholders. You will be responsible for … ensuring consistent, high-quality service delivery that meets or exceeds agreed performance levels. Acting as the key point of contact for all service matters, you will proactively manage performance, drive continuous improvement, and support strategic goals, making you central to maintaining customer satisfaction and operational excellence. What you'll be doing Build and maintain strong relationships with customers, suppliers More ❯

We're created a new permanent position for an experienced and strategic Technical Delivery Product Manager to join our Platform Engineering Tech team. Join us and shape the future of platform engineering, you'll empower the engineering teams and ensure they have the tools and infrastructure they need to build and deploy applications with unprecedented speed and security. … a tangible difference, empowering people to build and improve. Imagine the satisfaction of knowing your work directly contributes to this positive impact. The Role: As an experienced Technical Product Delivery Manager, you will be delivering in a Retail environment or similar faced-packed customer focused organisation. You'll have a strong technical background, product acumen, and project management … excellent trouble-shooting skills, self-motivated and possessing of a high sense of urgency and personal integrity. Does this sound like you? You'll be an experienced Technical Product Delivery Manager with a proven track record, preferably focused on developer platforms, infrastructure, or cloud services. With proven strong project management skills, you'll have experience in Agile/ More ❯

Service Delivery Manager Telent are looking for x2 Service Delivery Manager(s) to join the Network Services Contracts team - x1 Service Delivery Manager designated to Maritime CA/Blue Light contracts, and x1 Service Delivery Manager designated to Enterprise/Government contracts. This Agile/Hybrid working role that involves working from … be part of something bigger-keeping critical networks connected and protected in a 24/7 world. Join us to help deliver smoother, smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and root cause analysis of SLA failures … maintenance schedules and track delay impacts Own chargeable incidents outside of contract and ensure demand planning is in place Attend customer performance meetings and manage key customer relationships Manage delivery through internal and 3rd party teams to meet contractual obligations Monitor commercial risks, ensuring budget, profitability, and cash flow targets are met Identify and help deliver opportunities for contract More ❯

Location: Flexible (Agile working) Job Type: Full-time, Permanent Ref: 1457 Telent are looking for x2 Service Delivery Manager(s) to join the Network Services Contracts team - x1 Service Delivery Manager designated to Maritime CA/Blue Light contracts, and x1 Service Delivery Manager designated to Enterprise/Government contracts. This Agile/Hybrid … be part of something bigger-keeping critical networks connected and protected in a 24/7 world. Join us to help deliver smoother, smarter operations across the nation. Service Delivery Manager - What you'll do: Manage incident and service escalations, ensuring SLA and KPI adherence Conduct daily reviews of closed incidents and root cause analysis of SLA failures … maintenance schedules and track delay impacts Own chargeable incidents outside of contract and ensure demand planning is in place Attend customer performance meetings and manage key customer relationships Manage delivery through internal and 3rd party teams to meet contractual obligations Monitor commercial risks, ensuring budget, profitability, and cash flow targets are met Identify and help deliver opportunities for contract More ❯

Role: Lead Delivery Manager Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Competitive Pension : 20% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and … was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find a Lead Delivery to help with effective delivery of complex, high risk products, projects and services. You will have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as … the main point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog refinement, roadmap More ❯

Role: Lead Delivery Manager Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Competitive Pension : 20% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and … was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find a Lead Delivery to help with effective delivery of complex, high risk products, projects and services. You will have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as … the main point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog refinement, roadmap More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager Location: Based in Belfast Our Opportunity We currently have an opportunity based out of our Belfast site for a Service Delivery Manager (SDM). Service … Delivery Managers are responsible for co-coordinating the delivery of services into key customers. These services range from providing Software and Hardware upgrades to Customers, providing Spares and Repairs, to the provision of a capability. The SDM plays a vital role in developing the business as a long-term progressive service provider, building strong customer relationships, acting as … the bridge between the Customer and our operational delivery teams. The key responsibility of the SDM is governance across all areas of their services including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery. As an SDM you'll report More ❯

Were Hiring! Principal IT Service Delivery Manager Location: Morley/Hybrid Department: IT Services At EVRiwe lead the way in delivery, and always on the lookout for new talent! Were market leaders and we invest to keep on growing. We aim to think inside and outside the box, striving to be the carrier of choice for every … consumer in the UK. We have an exciting opportunity for a Principal IT Service Delivery Manager to join the Evri IT team. Your Mission As our Principal IT Service Delivery Manager , youll be the driving force behind how we design, deliver, and continuously improve IT services across Evri. Youll lead with vision and purpose, ensuring our … and customers. Interested? Then here is what you need to be successful at Evri! Responsibilities: Set the Strategy: Define and deliver the roadmap for IT Service Design, Transition, and Delivery aligned with business and IT goals. Lead Service Excellence: Own key ITSM practices including Service Delivery, Change & Release, Continuity, Capacity, and Observability. Drive Operational Readiness: Ensure all new More ❯

Technical Delivery Manager £70,000 - 100,000 GBP Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Role: Technical Delivery Manager Salary: £85,000 - £115,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Newcastle upon Tyne Are you a Technical Delivery Manager looking for your next challenge? This is … an exciting opportunity to join a forward-thinking, customer-focused organisation at the forefront of IT service delivery and digital transformation. You'll be part of a collaborative, high-performing team that values innovation, ownership, and strong leadership. The environment is global, dynamic, and committed to continuous learning and improvement. As a Technical Delivery Manager , you'll … if you're passionate about technology, love solving problems, and excel at managing cross-functional teams while building trusted relationships with stakeholders at every level. Role Requirements: Lead IT delivery teams to provide reliable, high-quality technical services. Collaborate with customers and partners to design and deliver tailored solutions. Manage technical escalations, incidents, and troubleshooting with speed and precision. More ❯

Service Delivery Manager Are you a proactive and data-driven operations professional with a knack for incident resolution and continuous improvement? A fast-growing technology organisation is looking for a 2nd Line Delivery Manager to join their support function and help drive operational excellence across their incident and problem management lifecycle. The Role: You'll lead … cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong technical … understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication, leadership, and analytical skills Ability to manage pressure, prioritise workloads, and foster collaboration Passion for driving efficiency and delivering great user experiences What's on Offer: 32 days holiday (plus Bank Holidays) Enhanced parental leave policies and return-to-work More ❯

Service Delivery Manager - Insurance Sector Location: London (Hybrid - 3 days on-site) Type: Permanent Salary: £90,000-£95,000 per annum (CTC) Are you an experienced Service Delivery Manager with a strong background in IT infrastructure and a deep understanding of the insurance sector? We're working with a leading player in the industry to find … the insurance or reinsurance sector - this is essential Hands-on experience in IT infrastructure engineering (3+ years) Proven success managing complex, multi-year global projects Strong knowledge of Agile delivery methodologies Experience working with third-party vendors to deliver technology solutions Technical & Functional Expertise: High-level understanding of frontend development (ReactJS, Webpack, HTML5, CSS, Bootstrap, jQuery) Familiarity with UI …/UX best practices , responsive layouts, and accessibility standards Experience with insurance/reinsurance systems and data platforms Strong grasp of product lifecycle development and enterprise software delivery Ability to work across business and technical teams , translating customer needs into clear delivery roadmaps You'll bring: A background in the insurance industry or a closely related domain The More ❯

An innovative, fast-growing tech company at the forefront of machine learning and automotive design is looking for a Software Delivery Manager to join their collaborative team. Backed by major investors and recognized in multiple industry awards, they offer a flexible, supportive environment where you can truly make an impact. The client My client is a diverse team … technology and active learning. Offer hybrid working with 1 - 2 days required in the office in Cambridge. The role In this role, you'll drive efficient and predictable software delivery across multidisciplinary teams. You'll work closely with Product and Engineering to optimize delivery processes, champion agile methodologies, and use data-driven insights to enhance project forecasting, planning … and execution. Key Responsibilities: Build and manage robust delivery processes to improve efficiency and predictability. Develop project and capacity plans, sprint forecasts, and three-month release plans. Champion agile methodologies (Scrum, Kanban) while optimizing delivery workflows. Track and report on delivery metrics, project progress, and team performance using Jira. Collaborate closely with stakeholders across Product, Engineering, Business More ❯

Assessment Delivery Lead Location: Oxford, UK Job Type: Permanent, Full-time 2 days per week working onsite in Oxford. 3 days per week working remotely. Division: Technology & Operations A new exciting permanent opportunity has become available for an Assessment Delivery Lead to play a pivotal role in the delivery of my clients English Language Teaching (ELT) Assessment … digital products globally. This role is crucial as digital becomes the core of their future, focusing on both internal and external suppliers to ensure agile delivery of agreed scope. Day-to-day of the role: Manage and oversee internal and third-party engineering and delivery teams to deliver application development, enhancements, and maintenance activities. Partner with Divisional Product … Strategy teams and other Technology and Business functions to define and develop Value Stream commitments. Work with delivery partners to embed continuous improvement driven by data and comprehensive delivery processes. Ensure product solutions are delivered on time and within budget, focusing on quality, cost, engineering rigour, standards alignment, and compliance. Collaborate with the architecture team to deliver applications More ❯

start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer … services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource is brought in as and when throughout the incident lifecycle. Manage customer More ❯

Our retail client are looking for a Service Delivery Manager to come in on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services. focusing on proactive service management across a complex heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and are looking … London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are happy to provide application and/or accessibility support More ❯

Job Opportunity: Lead Delivery Manager Location:Birmingham (Hybrid Work Pattern)??Rate: £31.00-£38.00 per hour Based on Experience Contract Type: Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you a strategic thinker with a passion for delivering complex … programmes that drive real change? We're looking for a Lead Delivery Manager to join our clients' IT & Digital team and lead the delivery of high-impact digital transformation initiatives.What You'll Do: Lead the delivery of complex, high-value programmes and projects (budgets exceeding £10m). Oversee multidisciplinary teams using agile and traditional methodologies. Manage … risks, dependencies, budgets, and stakeholder relationships at a senior level. Champion best practices in programme and project delivery across the organisation. Coach and support delivery managers, fostering a high-performing delivery culture. Ensure successful transitions into service and continuous improvement of delivery practices. What We're Looking For: Significant experience in programme and project delivery More ❯

2nd Line Delivery Manager - Leeds (Hybrid) Salary: From £40,000 per annum Are you a proactive and data-driven operations professional with a knack for incident resolution and continuous improvement? A fast-growing technology organisation is looking for a 2nd Line Delivery Manager to join their support function and help drive operational excellence across their incident … cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong technical … understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication, leadership, and analytical skills Ability to manage pressure, prioritise workloads, and foster collaboration Passion for driving efficiency and delivering great user experiences What's on Offer: 32 days holiday (plus Bank Holidays) Enhanced parental leave policies and return-to-work More ❯

Location: Hybrid - from any of our Scottish Offices Term: Permanent Position Back to Open Roles Service Delivery Manager Location: Hybrid - from any of our Scottish Offices Term: Permanent Position Salary: Competitive Apply Now Job Description Waracle are looking for a Service Delivery Manager for an exciting new role joining our world-class digital technology consultancy and … our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from any of our Scottish offices 2 days a week We're seeking a proactive and commercially astute Service & Delivery Manager to join our Managed Services team. This pivotal role involves being the key liaison for a portfolio of clients , ensuring their ongoing digital product and service needs are met with exceptional service and clear value. You'll operate at the intersection of client relationship management and operational delivery, focusing on the commercial health and strategic growth More ❯

Technology Delivery Manager** (Contract) Duration: 11 Months (Possibility for extension) Location: London/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a skilled Technology Delivery Manager to oversee multiple projects within the IT CMS (Cash Management Services) workstream of our Transaction Banking … programme. This pivotal role will see you collaborating closely with Business SMEs, Business Analysts, IT partners, and vendors to ensure the successful delivery of key initiatives. Key Responsibilities: Develop a comprehensive delivery plan outlining key deliverables and milestones, while continuously monitoring progress against these goals. Manage the critical CMS deliverables during the Design & Plan phase of the Transaction … enough for IT to translate into functional specifications. Collaborate closely with IT Business Analysts to manage output and deliverables effectively. Lead periodic review meetings to monitor progress against the delivery plan, identify risks, issues, and dependencies, and develop mitigation strategies. Provide regular updates on project status at programme meetings, ensuring transparency and accountability. Skills & Experience: You hold a degree More ❯

Senior Delivery Manager Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another … discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care … more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage More ❯

Your new company This exciting client is exclusively using Hays to hire a Regional Technical Support Delivery Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical … contributor role; it is a people's leadership role, with a strong emphasis on performance management, quality oversight, and day-to-day support delivery execution across a designated region. Candidates must come in with a proven track record of leading frontline support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical … organisation. The successful person must have directly managed support specialists and/or senior-level agents-not just led projects or been a team lead without direct reports. Support Delivery Management Demonstrative experience owning support availability, queue management, and performance against SLAs and experience balancing coverage planning and team utilisation, ideally with global or regional scope. Performance Coaching and More ❯

sprint planning, retrospectives in several teams & mentor the teams on agile best practices Working with the Product team to agree on & maintain a refined Product Backlog. Work with other delivery managers and the release manager to manage product dependencies; maintain accurate schedules for product releases; establish & maintain core-delivery KPI's. Review, facilitate and align Agile ways … of working, ceremonies, processes, and practice to ensure effective delivery Nurture a trusting and transparent environment whereby problems can be raised with an emphasis on problem-solving and continuous improvement. Knowledge and Experience: 3+ years as a Scrum master, ADM or Agile Coach Proven background in the Agile Delivery Management of complex software projects Proven experience of Agile More ❯