1 of 1 Remote/Hybrid Ethnography Jobs in the UK excluding London

Lead User Researcher - Digital CX

Hiring Organisation
Sky
Location
Slough, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations … across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. ...