Customer Support Advisor | Finance Technology | £33k | Sunday Best Winning Employer
- Hiring Organisation
- HYERED LIMITED
- Location
- Bournemouth, Dorset, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £33,000 per annum
Customer Support Agent – SaaS Finance - Bournemouth | £33,000 | Sunday Times Best Places to Work Join a growing finance SaaS business as a Customer Support Agent, helping customers get the most from a modern finance platform. This is a fast-paced, customer-facing role focused on troubleshooting, problem-solving and great … responses. Escalate complex issues with clear troubleshooting information and maintain ownership through to resolution. Build strong product knowledge and develop an understanding of the finance processes the platform supports. Work closely with Product and Development teams to resolve issues and improve the customer experience. Identify recurring issues and suggest improvements ...