9 of 9 Remote Freshdesk Jobs in the UK excluding London

customers both on the phone and in person, as well as the ability to explain potentially complicated issues in a way users/customers can understand. Experience of using Freshdesk or similar ITSM product to manage issue resolution and service requests. Ideally have 2+ years previous experience in a similar role. Full Driving Licence, Ability to travel in the UK More ❯

products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable : Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge More ❯

products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge More ❯

maintenance Microsoft Azure and Entra administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from £30,000 to £38,000 GBP. More ❯

products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge More ❯

years of experience in operations, customer success, or admin (preferably in SaaS or startups) Exceptional communication and organizational skills Tech-savvy and comfortable learning new tools fast (Freshdesk, Trello, Calendly, Zoom, etc) A proactive, ownership mindset — you see what needs doing and make it happen Strong attention to detail and an ability to stay calm under pressure A balance of More ❯

with strong organisational skills Comfortable managing multiple tasks at once Confident communicator Compliance experience within contract recruitment (IT sector) Knowledge of IR35, AWR, GDPR Familiarity with ticketing systems (e.g. Freshdesk) Experience using Bullhorn CRM Why you'll love working here: A supportive, fun, and collaborative team of wonderful humans Central, modern office filled with plants, dogs, and music Hybrid working More ❯

Design systems and processes to reduce dropouts and facilitate self-sufficient and self-service manager model. Review options for maximising a seamless integration with existing HR systems (iTrent) and Freshdesk service desk as well as other systems including Enboarder, LinkedIn, and our internal microsite. Facilitate workshops and feedback sessions with HR, Employment and Skills Team, marketing and comms, hiring managers More ❯

IT Asset Controller A fantastic opportunity has arisen for a IT Asset Controller to join our leading Manchester based legal client on a permanent basis. IT Asset Controller Responsibilities and Duties: • Process all global new joiners and leavers requests and More ❯