Freshdesk Jobs in the UK excluding London

Freshdesk
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring knowledge or experience of Freshdesk products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Freshdesk over the 6 months leading up to 16 May 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within Freshdesk, Inc.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 560 731 705
Rank change year-on-year +171 -26 +138
Permanent jobs citing Freshdesk 15 32 28
As % of all permanent jobs advertised in the UK excluding London 0.038% 0.045% 0.047%
As % of the Vendors category 0.10% 0.13% 0.11%
Number of salaries quoted 9 24 11
10th Percentile £27,450 £22,044 £25,000
25th Percentile £28,125 £22,386 £26,125
Median annual salary (50th Percentile) £29,500 £31,500 £27,500
Median % change year-on-year -6.35% +14.55% +10.00%
75th Percentile £33,750 £34,438 £30,500
90th Percentile £34,750 £51,875 £32,250
UK median annual salary £31,000 £32,000 £27,500
% change year-on-year -3.13% +16.36% -14.06%

All Vendors
UK excluding London

Freshdesk falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services in the UK excluding London.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 14,420 24,976 25,268
As % of all permanent jobs advertised in the UK excluding London 36.55% 35.20% 42.59%
Number of salaries quoted 8,190 17,220 12,963
10th Percentile £25,087 £25,759 £27,500
25th Percentile £32,110 £32,000 £36,250
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% +5.26%
75th Percentile £63,750 £61,250 £64,639
90th Percentile £75,000 £73,886 £77,500
UK median annual salary £55,000 £50,000 £57,500
% change year-on-year +10.00% -13.04% +4.55%

Freshdesk
Job Vacancy Trend in the UK excluding London

Job postings citing Freshdesk as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Freshdesk in the UK excluding London

Freshdesk
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Freshdesk in the UK excluding London.

Salary trend for Freshdesk in the UK excluding London

Freshdesk
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Freshdesk within the UK excluding London region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +44 7 £37,500 +19.05% 2
North West +9 6 - - 1
South East +92 3 £32,500 +43.73% 8
Midlands +61 3 £29,500 -7.81% 1
East Midlands +29 3 £29,500 -7.81% 1
East of England +44 2 £28,750 - 4
North East - 1 £37,500 - 1
Freshdesk
UK

Freshdesk
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) SharePoint
2 1 (6.67%) Microsoft Exchange
Applications
1 4 (26.67%) Microsoft Office
2 2 (13.33%) Microsoft Excel
2 2 (13.33%) Spreadsheet
3 1 (6.67%) MS Visio
Cloud Services
1 6 (40.00%) Microsoft 365
2 4 (26.67%) Azure
3 2 (13.33%) Google Docs
3 2 (13.33%) Google Drive
3 2 (13.33%) Google Sheets
4 1 (6.67%) Entra ID
4 1 (6.67%) Google Workspace
Communications & Networking
1 3 (20.00%) Remote Desktop
2 2 (13.33%) DHCP
2 2 (13.33%) DNS
2 2 (13.33%) IP Telephony
2 2 (13.33%) TCP/IP
2 2 (13.33%) VPN
Development Applications
1 2 (13.33%) JIRA
1 2 (13.33%) Visual Studio
General
1 5 (33.33%) Social Skills
2 4 (26.67%) Law
3 3 (20.00%) Analytical Skills
3 3 (20.00%) Organisational Skills
4 2 (13.33%) Automotive
4 2 (13.33%) Legal
4 2 (13.33%) Retail
5 1 (6.67%) Electronics
5 1 (6.67%) Inclusion and Diversity
5 1 (6.67%) Public Sector
Job Titles
1 7 (46.67%) Analyst
2 4 (26.67%) IT Analyst
3 3 (20.00%) Technical Support
4 2 (13.33%) Administrator
4 2 (13.33%) Service Analyst
4 2 (13.33%) Service Desk Analyst
4 2 (13.33%) Support Specialist
4 2 (13.33%) Technical Specialist
4 2 (13.33%) Technical Support Specialist
5 1 (6.67%) Applications Engineer
5 1 (6.67%) Applications Support
5 1 (6.67%) Applications Support Engineer
5 1 (6.67%) Help Desk Analyst
5 1 (6.67%) IT Support
5 1 (6.67%) IT Support Technician
5 1 (6.67%) IT Technician
5 1 (6.67%) Service Desk Team Leader
5 1 (6.67%) Support Engineer
5 1 (6.67%) Support Technician
5 1 (6.67%) Team Leader
Miscellaneous
1 2 (13.33%) Learning Management System
Operating Systems
1 6 (40.00%) Windows
2 3 (20.00%) Mac OS
3 2 (13.33%) Linux
3 2 (13.33%) Windows 10
4 1 (6.67%) Apple iOS
Processes & Methodologies
1 4 (26.67%) Asset Management
1 4 (26.67%) Customer Service
1 4 (26.67%) Resource Management
2 3 (20.00%) ITIL
2 3 (20.00%) ITSM
2 3 (20.00%) Problem-Solving
2 3 (20.00%) Service Management
3 2 (13.33%) Critical Thinking
3 2 (13.33%) Customer Experience
3 2 (13.33%) DevOps
3 2 (13.33%) Logistics
3 2 (13.33%) Performance Metrics
3 2 (13.33%) Requirements Gathering
3 2 (13.33%) Time Management
4 1 (6.67%) Analytical Thinking
4 1 (6.67%) Collaborative Culture
4 1 (6.67%) Mentoring
4 1 (6.67%) Order Management
4 1 (6.67%) Project Delivery
4 1 (6.67%) Ticket Management
Programming Languages
1 2 (13.33%) PowerShell
1 2 (13.33%) SQL
Qualifications
1 2 (13.33%) A+ Certification
1 2 (13.33%) Azure Certification
1 2 (13.33%) Degree
1 2 (13.33%) Microsoft Certification
1 2 (13.33%) Network+ Certification
1 2 (13.33%) Security Cleared
2 1 (6.67%) HNC
Quality Assurance & Compliance
1 3 (20.00%) SLA
System Software
1 1 (6.67%) Active Directory
Vendors
1 10 (66.67%) Microsoft
2 2 (13.33%) Adobe
2 2 (13.33%) Google