Head of IT Jobs in the UK excluding London

1 to 25 of 31 Head of IT Jobs in the UK excluding London

Head of IT - Cardiff

Cardiff, South Glamorgan, Wales, United Kingdom
Hybrid / WFH Options
Circle Group
Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role … day to day and hands-on, rather than strategic. They have a strategy signed off and in action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk professionals & a couple of Team Leaders Experience Required: Experience in a similar senior IT role i.e. Head of IT/Head of More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Head of IT

City, Cardiff, United Kingdom
Hybrid / WFH Options
Artis Recruitment
Head of IT required by a market leading professional services organisation with offices across Wales and England, dedicated to providing exceptional services to their clients. Our client is seeking someone based within a commutable distance of their head office in Cardiff (or willing to relocate) and with prior experience in the … professional services sector. Due to continued growth, they are seeking an experienced and dynamic Head of IT to lead and enhance their IT function. This critical role will lead a team that serves approximately 1000 staff members and will play a pivotal role in managing and evolving IT operations to meet the ever … changing demands of the business. The Head of IT will lead the implementation of their existing IT strategy and oversee day-to-day IT operations, ensuring the highest standards of service delivery and the safeguarding of the IT infrastructure. Key responsibilities include: Strategy Implementation More ❯
Employment Type: Permanent
Salary: GBP 60,000 - 65,000 Annual
Posted:

Head of IT

CF10, Cardiff, South Glamorgan, United Kingdom
Hybrid / WFH Options
Artis Recruitment
Head of IT required by a market leading professional services organisation with offices across Wales and England, dedicated to providing exceptional services to their clients. Our client is seeking someone based within a commutable distance of their head office in Cardiff (or willing to relocate) and with prior experience in the … professional services sector. Due to continued growth, they are seeking an experienced and dynamic Head of IT to lead and enhance their IT function. This critical role will lead a team that serves approximately 1000 staff members and will play a pivotal role in managing and evolving IT operations to meet the ever … changing demands of the business. The Head of IT will lead the implementation of their existing IT strategy and oversee day-to-day IT operations, ensuring the highest standards of service delivery and the safeguarding of the IT infrastructure. Key responsibilities include: Strategy Implementation More ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum Hybrid Working, 28 Days Holiday
Posted:

Head of IT (Education/healthcare)

Thatcham, Berkshire, United Kingdom
Rise Technical Recruitment Limited
Head of IT Thatcham £55,000 + Pension + Excellent discounts + 33 days holiday Excellent opportunity for a senior IT professional with experience in education to step into an autonomous leadership role, guiding a highly motivated and skilled team of IT professionals and making a significant impact on people's … lives. Based in Thatcham, this school prides itself on being a leading education establishment in its sector. Situated on 40 acres of land with excellent facilities, it offers a truly great place to work. As the Head of IT, you will oversee the day-to-day management of the department … leading a team of 6 IT professionals. Your responsibilities will include ensuring the smooth operation of IT processes, managing IP networks, and maintaining robust firewall security. You will troubleshoot and resolve technical issues, implement IT strategies, and ensure that the infrastructure supports the educational institution's needs. You will also collaborate closely with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of IT (Education/healthcare)

Thatcham, Berkshire, South East, United Kingdom
Rise Technical Recruitment Limited
Head of IT Thatcham £55'000 + Pension + Excellent discounts + 33 days holiday Excellent opportunity for a senior IT professional with experience in education to step into an autonomous leadership role, where you'll guide a highly motivated and skilled team of IT professionals, making a significant impact on … their sector. Based in 40 aches of land they have excellent facilities making a truly great place to work. As the Head of IT, you will oversee the day-to-day management of the department, leading a team of 6 IT professionals. Your role will involve ensuring the … smooth operation of IT processes, managing IP networks, and maintaining robust firewall security. You will be responsible for troubleshooting and resolving technical issues, implementing IT strategies, and ensuring the infrastructure supports the educational institution's needs. Additionally, you'll work closely with other departments to drive technology improvements and ensure the highest standards of More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Head of IT

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Head of IT, COR7248 Are you a strategic IT leader with a hands-on approach and a passion for aligning technology with business objectives? If you're ready to step into a senior leadership role within a fast-paced and forward-thinking organisation, this could be the ideal next step in your career. The … Role As Head of IT, you will be responsible for delivering secure, high-performing IT services that align with the organisation's strategic goals. You'll oversee all aspects of IT operations, project delivery, supplier relationships, and risk management, working collaboratively with key stakeholders across the business. You'll play a … critical role in driving continuous improvement, enhancing systems integration, and ensuring operational resilience through robust cybersecurity and governance practices. The Company The Head of IT will join an established and growing organisation known for its commitment to innovation and service excellence, and will contribute to a supportive team environment, which rewards hard work and innovative More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of IT

W1, Marylebone High Street, Greater London, United Kingdom
Hybrid / WFH Options
Hunter Executive Search & Selection Ltd
Head of IT Location: Marylebone, Central London Salary: £80,000 - £115,000 + Basic + Package We are seeking an experienced and dynamic Head of IT to join a prestigious accounting, tax advisory, and consultancy practice based in Central London, with additional offices in Manchester and Birmingham. This newly created … role aims to transform the IT function into a revenue-generating and business-enabling entity, moving beyond traditional technical support. **Key Responsibilities:** - Manage the IT function and lead a team of approximately 25 professionals, including Helpdesk and DevOps. - Collaborate closely with the business to drive IT strategy and foster innovation. - Play an active role in … expanding client engagements through technology-driven solutions. - Develop and implement IT initiatives that align with business goals, enhancing operational efficiency and client satisfaction. **Qualifications:** - A minimum of three years of experience as an IT Manager or Head of IT, with a proven track record focused on business outcomes. - Exceptional More ❯
Employment Type: Permanent
Salary: £80000 - £115000/annum + Excellent Package
Posted:

Head of IT

County Durham, England, United Kingdom
Jackson Hogg - Tech
We are seeking a dynamic Head of IT to join the leadership team and play a key role in shaping the future of our IT function. This critical position will lead the evolution of a small but capable IT team, transforming IT infrastructure to support the next phase … an entrepreneurial mindset and a strategic outlook, with a proven ability to solve complex business challenges through technology. You will ensure the stability, security, and reliability of IT systems, while also driving innovation and aligning IT initiatives with broader business goals. Key Responsibilities Develop and execute a technology strategy that aligns with the company’s vision … and growth objectives. Ensure reliable, secure, and future-ready IT infrastructure and architecture. Lead IT project delivery, ensuring alignment with business goals, timelines, and budgets. Manage IT incidents and risks to minimise disruption and protect operations. Oversee sourcing decisions and build strategic vendor and partner relationships. Collaborate across departments to ensure IT systems support business needs. More ❯
Employment Type: Full-Time
Salary: £75,000 - £85,000 per annum
Posted:

Head of IT Operations

Woking, Surrey, England, United Kingdom
Hybrid / WFH Options
Michael Page Technology
The Head of IT Operations will provide operational leadership of IT infrastructure, cloud, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime … across a complex operational landscape. Client Details The employer is a well-established organisation in the leisure, travel, and tourism industry. Description The Head of IT Operations will provide strategic and operational leadership of IT infrastructure, cloud environments, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and … commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry, delivering high performance across a complex, 24/7 operational landscape. Duties and Responsibilities: Infrastructure & Cloud Management * Lead the architecture and lifecycle management of hybrid infrastructure supporting all operations More ❯
Employment Type: Full-Time
Salary: £90,000 - £110,000 per annum
Posted:

Group Head of IT

Cardiff, South Glamorgan, United Kingdom
Salisbury Group
About The Role Group Head of IT - Leading Innovation and Digital Transformation at Atlas FM At Atlas FM, technology and data are central to how we evolve, grow, and deliver impact. As Group Head of IT , you will lead our IT function nationally, overseeing Systems, Technical Services (FM), and … senior strategic role requiring a strong background in Facilities Management (FM) across both hard and soft services. You will shape and deliver the next five years of IT infrastructure and digital capability, driving innovation in systems, automation, AI strategy, and cybersecurity. You'll also represent IT in client meetings and sales presentations, articulating the value of our CAFM system (Maximo) with clarity and confidence. Key Responsibilities: Develop and deliver a comprehensive IT strategy aligned with the business's ambitious growth plans. Lead Systems & Technical Services (FM) while working closely with the Data Insights team to deliver integrated, forward-thinking solutions. Oversee the design, implementation, and optimisation of IT infrastructure to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of IT - Healthcare Industry

Hemel Hempstead, Hertfordshire, England, United Kingdom
Eclipse Recruitment (Hemel) Limited
We are pleased to have partnered with a private company in Hemel Hempstead operating within the Healthcare industry. As the Head of IT, your primary role is to manage a team of up to 10 and oversee all aspects of an organisation's IT infrastructure, systems, and operations. This is … experience, knowledge of PACS, and a solid background in leading a team. A Bachelor’s Degree in Computer Science is preferred. Head of IT responsibilities : Collaborating with senior management to identify technology needs and opportunities. Developing a long-term IT roadmap to support business growth and innovation. Establishing IT policies and … objectives that promote efficiency and security. Recruiting, training, and mentoring IT staff to build a competent and motivated team. Providing clear goals, performance feedback, and career development opportunities for team members. Coordinating and supervising the day-to-day activities of the IT department. Preparing and managing the IT budget to ensure cost-effective service delivery. More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum
Posted:

IT Manager / Head of IT - Office 365/Azure/Server

Cambridge, Cambridgeshire, England, United Kingdom
Oscar Technology
IT Manager/Head of IT - Office 365/Azure/Server Salary: £55-75K DOE Type: Permanent/Full-Time Work pattern: 4 days on-site/1 remote We're seeking a technically adept Head of IT/IT Manager to own and evolve our … IT operations, leading a high-performing team in delivering secure, scalable, and resilient infrastructure. This role is ideal for someone with a strong engineering background who thrives on solving complex challenges, driving modernization, and implementing best-in-class solutions across cloud, networking, and enterprise systems. You'll oversee day-to-day IT operations - from infrastructure and MS cloud … environments (Azure/365) to endpoint management and cybersecurity, manage vendors and budgets, ensure system security and compliance, and play a key role in strategic IT planning. You'll also act as an escalation point for complex issues while coaching junior team members and collaborating with other departments to align tech with business goals. Requirements IT leadership experience More ❯
Employment Type: Full-Time
Salary: £55,000 - £75,000 per annum
Posted:

Head of IT (AI / CRM / PHP)

Manchester, North West, United Kingdom
Adria Solutions
Head of IT Lead a Full-Stack Transformation Are you ready to lead the modernisation and AI-driven transformation of an entire technology ecosystem? My client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of … Enable cross-platform data sharing to drive automation and insight Disaster Recovery & Continuity Design and implement a DRP, ensure reliable backups and test failover scenarios Leadership & Delivery Manage the IT, development, infrastructure, and AI functions Run agile projects, prioritise initiatives, and communicate clearly across teams What Youll Need to Succeed Proven leadership as Head of IT, CTO, or senior technical leader in tech-driven or scaling businesses Deep knowledge of: PHP 8+, MySQL 8, Apache 2.4, Redis AI/ML tools (speech/NLP, automation, prediction engines) Cloud infrastructure (preferably AWS) Cybersecurity best practices, disaster recovery, and penetration testing Demonstrated success in modernising platforms, leading performance turnarounds, and delivering new More ❯
Employment Type: Permanent
Salary: £85,000
Posted:

Head of IT AI / CRM / PHP

Manchester, Lancashire, England, United Kingdom
Adria Solutions
Head of IT – Lead a Full-Stack Transformation Are you ready to lead the modernisation and AI-driven transformation of an entire technology ecosystem? My client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of … Enable cross-platform data sharing to drive automation and insight Disaster Recovery & Continuity Design and implement a DRP, ensure reliable backups and test failover scenarios Leadership & Delivery Manage the IT, development, infrastructure, and AI functions Run agile projects, prioritise initiatives, and communicate clearly across teams What You’ll Need to Succeed Proven leadership as Head of IT, CTO, or senior technical leader in tech-driven or scaling businesses Deep knowledge of: PHP 8+, MySQL 8, Apache 2.4, Redis AI/ML tools (speech/NLP, automation, prediction engines) Cloud infrastructure (preferably AWS) Cybersecurity best practices, disaster recovery, and penetration testing Demonstrated success in modernising platforms, leading performance turnarounds, and delivering new More ❯
Employment Type: Full-Time
Salary: £60,000 - £85,000 per annum, Negotiable
Posted:

Head of Digital, Data & IT

Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
Shields Talent Ltd
Shields Talent are working exclusively with a charity based in Edinburgh that are looking for a Head of Digital, Data & IT to join their team The Head of Digital, Data & IT will be at the centre of the digital, data and technology journey - working to ensure the greatest … data, technology and digital innovation to transform lives and help ensure they deliver user-centred digital products. Job Details - Head of Digital, Data & IT (Permanent) - Salary - 54,855 - Location - Edinburgh - Work conditions - Hybrid with one day onsite, sometimes more onsite required for important meetings etc (32.5 hour week) - Pension scheme & Life Assurance (plus … Right to Work in the UK as sponsorship isn't available for this role Candidate Requirements Experience leading and developing a diverse team of data, digital and IT specialists Experience of working in a similar senior role Desired experience of working in or with a third sector organisation Experience of leading More ❯
Employment Type: Permanent
Salary: GBP 54,855 Annual
Posted:

Assistant Head of IT - ERP/Business Applications - Coventry

West Midlands, United Kingdom
Hybrid / WFH Options
Crimson Limited
Assistant Head of IT - ERP/Business Applications - Coventry Salary up to £60,000 Hybrid working - Coventry travel required Assistant IT Manager required in Coventry to manage a portfolio of IT projects, liaising closely with the Head of IT ensuring they are properly planned, resourced, and … aligned with evolving business needs. The role involves delivering major IT and business-led projects, upholding best practices, and achieving business objectives. Responsibilities include holding non-IT stakeholders accountable to project plans, escalating issues when necessary, and overseeing a team of IT Business Analysts and Developers to ensure effective project delivery and workload management. Key … skills and responsibilities: Strong IT project portfolio management Extensive experience utilising and integrating business applications Proven experience leading ERP projects, particularly in manufacturing, logistics, or supply chain environments. Skilled with Smartsheet and Microsoft Office 365 (Word, Excel, Teams). Manages IT project teams including Business Analysts and Developers; assigns priorities, balances support, and fosters team development. Oversees and More ❯
Employment Type: Permanent
Salary: GBP 60,000 Annual
Posted:

Assistant Head of IT - ERP/Business Applications - Coventry

Coventry, West Midlands, England, United Kingdom
Hybrid / WFH Options
Crimson
Assistant Head of IT - ERP/Business Applications - Coventry Salary up to £60,000 Hybrid working - Coventry travel required Assistant IT Manager required in Coventry to manage a portfolio of IT projects, liaising closely with the Head of IT ensuring they are properly planned, resourced, and … aligned with evolving business needs. The role involves delivering major IT and business-led projects, upholding best practices, and achieving business objectives. Responsibilities include holding non-IT stakeholders accountable to project plans, escalating issues when necessary, and overseeing a team of IT Business Analysts and Developers to ensure effective project delivery and workload management. Key … skills and responsibilities: Strong IT project portfolio management Extensive experience utilising and integrating business applications Proven experience leading ERP projects, particularly in manufacturing, logistics, or supply chain environments. Skilled with Smartsheet and Microsoft Office 365 (Word, Excel, Teams). Manages IT project teams including Business Analysts and Developers; assigns priorities, balances support, and fosters team development. Oversees and More ❯
Employment Type: Full-Time
Salary: £60,000 per annum
Posted:

Head of IT

Belfast, United Kingdom
Hybrid / WFH Options
MCS Group
Head of IT Location: Hybrid - 3 days onsite/2 remote Salary: Market leading/Negotiable Contract: Full-time, Permanent Are you an experienced IT leader ready to step into a critical, high-impact role within a growing and ambitious organisation? We're recruiting for a Head of IT … entering an exciting new phase of growth and transformation. With over employees UK wide and a turnover of £100M+, this business is scaling fast, and IT is at the heart of that journey. This role is pivotal in ensuring operational continuity, maintaining and advancing the organisation's technical infrastructure, and driving long-term … digital strategy. About the Role This is a hands-on leadership position overseeing a small but capable IT team and managing the day-to-day operational performance of the company's IT systems and infrastructure. Your primary focus will be on ensuring business continuit, while maintaining strong governance across security, infrastructure, and device management. You'll More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Systems, IT Manager, Dynamics 365, COR7248

Manchester, Lancashire, England, United Kingdom
Corriculo Ltd
Head of Systems, IT Manager, Dynamics 365, COR7248 Are you a hands-on IT manager with deep technical knowledge and a strong grasp of Microsoft Dynamics 365 within a manufacturing environment? This could be the opportunity you’ve been waiting for! The Role As Head of Systems/… IT Manager, you’ll be both technically involved and strategically minded—responsible for managing a sizable IT environment while ensuring robust, high-performing IT services. Crucially, you’ll bring SME-level expertise across Dynamics 365 Customer Engagement (CE) and Finance & Operations (FO), supporting and maintaining these systems in a live manufacturing setting. You must have a strong … in-class service. This role is based from their offices in Greater Manchester. What’s Required? The ideal candidate for the Head of Systems/IT Manager role will have: Strong, hands-on experience in a technical IT leadership role In-depth knowledge of Microsoft Dynamics 365 CE and FO within a More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum
Posted:

Head of IT and Digital

Glasgow, United Kingdom
UK Agri-Tech Centre
the future of motor finance in the UK. The Opportunity This is an exciting opportunity to join Startline Motor Finance as Head of IT and Digital at a pivotal time in the company's growth. Reporting directly to the Chief Operating Officer, the successful candidate will be responsible for overall management of the IT function and support delivery of Startline's digital strategy. This role is central to ensuring a stable, secure, and innovative technology environment that supports the business's ambitious plans for digital transformation and customer experience excellence. The Head of IT and Digital will play a key role in … s digital capabilities, working closely with senior leaders and external partners to deliver best-in-class solutions and infrastructure. Key Responsibilities Leadership, management and development of the IT roadmap and team capability. Overall operational leadership of the business's IT infrastructure including support and service delivery, reporting on availability and performance. Management and delivery More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of IT & Cybersecurity

Buxton, Derbyshire, East Midlands, United Kingdom
Executive Recruit
Head of IT & Cybersecurity Location: Stockport (onsite) Package: Circa £75k Car Allowance Bonus (Market Leading Pension) Benefits Opportunity Overview Our client is seeking an accomplished Head of IT & Cybersecurity to lead and manage the strategic direction, security and IT infrastructure. This is a high-impact role responsible for safeguarding … critical systems, driving innovation, and ensuring operational excellence across IT and cybersecurity functions. The ideal candidate will be a strong leader with technical expertise, capable of balancing security, IT performance, and team management. You will oversee internal teams, manage third-party vendors, and implement cutting-edge technologies, including AI, automation, and cloud solutions to enhance efficiency … and mitigate risks. Key Responsibilities Build, mentor, and develop a high-performing IT team, fostering a culture of innovation and accountability. Assess internal capability gaps and engage third-party experts, consultants, and managed service providers to deliver specialised solutions. Develop and execute a comprehensive cybersecurity strategy, ensuring alignment with business objectives and regulatory requirements (ISO 27001, NIST More ❯
Employment Type: Permanent
Salary: £70,000
Posted:

Head of IT (Belfast/Dublin)

Belfast, United Kingdom
Hybrid / WFH Options
MCS Group
Head of IT - Wholesale Projects Location: Belfast or Dublin (Hybrid) Type: Full-Time Permanent A leading retail and wholesale organisation is seeking a Head of IT to drive strategic technology initiatives across its wholesale operations in Ireland and Northern Ireland. This is a high-impact role where you'll collaborate … leaders to deliver digital solutions that enhance operational efficiency and customer experience. What You'll Do: Shape and deliver technology roadmaps across wholesale and retail operations Lead cross-functional IT projects from concept to completion Partner with stakeholders to define business requirements and technical strategies Oversee budgets, resources, and vendor relationships Identify new opportunities for innovation and process improvement … Guide teams through tech transitions, including in-store and eCommerce platforms What You'll Bring: Extensive knowledge of enterprise IT leadership, digital strategy, and systems delivery Strong commercial acumen and the ability to bridge business and technical needs Excellent stakeholder engagement and vendor management skills A collaborative mindset with a strong focus on user experience and outcomes More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Yesterday BBBH58990 Head of IT (Belfast/Dublin) £85000.00 - £95000.00 per annum + Bonus, Hybrid ...

Belfast, United Kingdom
Hybrid / WFH Options
MCS Group
Head of IT - Wholesale Projects Location: Belfast or Dublin (Hybrid) Type: Full-Time Permanent A leading retail and wholesale organisation is seeking a Head of IT to drive strategic technology initiatives across its wholesale operations in Ireland and Northern Ireland. This is a high-impact role where you'll collaborate … leaders to deliver digital solutions that enhance operational efficiency and customer experience. What You'll Do: Shape and deliver technology roadmaps across wholesale and retail operations Lead cross-functional IT projects from concept to completion Partner with stakeholders to define business requirements and technical strategies Oversee budgets, resources, and vendor relationships Identify new opportunities for innovation and process improvement … Guide teams through tech transitions, including in-store and eCommerce platforms What You'll Bring: Extensive knowledge of enterprise IT leadership, digital strategy, and systems delivery Strong commercial acumen and the ability to bridge business and technical needs Excellent stakeholder engagement and vendor management skills A collaborative mindset with a strong focus on user experience and outcomes More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of IT

Fareham, Hampshire, England, United Kingdom
Hays Specialist Recruitment Limited
logistics and making a real-world impact. Your new role We're working with a fast-paced, growing technology business that's looking for an experienced and forward-thinking IT professional to take ownership of their IT function. This is a hands-on leadership role that offers genuine scope to shape the strategy and grow with … the company as it scales. This position is ideal for someone who understands what good IT looks like, has a pragmatic approach to delivery, and thrives in dynamic environments like SMEs. Strong emotional intelligence will be essential knowing how to drive excellence while adapting to the realities of a business that moves quickly. Initial Priorities (first … days): * Carry out a full review of existing IT infrastructure and processes* Get to grips with the technical landscape, particularly systems that support autonomous platforms and drones* Build out a roadmap for developing a robust, scalable IT environment that supports rapid growthYou'll be responsible for planning, implementing and managing the company's core IT More ❯
Employment Type: Full-Time
Salary: £60,000 - £75,000 per annum
Posted:

Head of Customer Experience – Rapidly Expanding IT Services Company – Hertfordshire – £Competitive + Great benefits

Hertfordshire, England, United Kingdom
Portman Scott
Head of Customer Experience – Rapidly Expanding IT Services Company – Hertfordshire – £Competitive + Great benefits Our client is a successful and rapidly expanding IT and telecoms services business with a growing network of offices, currently including Hertfordshire, London, the Midlands and Scotland. They are committed to being a truly customer-first business and … are currently seeking for a Head of Customer Experience to join their Head Office leadership team in Hertfordshire. This critical role will lead the design and execution of the business's customer-centric strategy, driving customer satisfaction, retention, and revenue growth. As Head of Customer Experience, you will … with the ability to combine insight, vision, and execution Proven CX experience within Tech, MSP, or Telco environments Deep understanding of customer ecosystems, service design, and integrated IT MSP experiences Confident in conducting customer research, including interviews, surveys, usability testing, and behavioural analysis Strategic and curious mindset - comfortable navigating ambiguity and complexity, while crafting impactful customer journeys More ❯
Posted:
Head of IT
the UK excluding London
10th Percentile
£56,673
25th Percentile
£71,250
Median
£75,000
75th Percentile
£95,000
90th Percentile
£100,000