Remote IT Support Jobs in the UK excluding London

1 to 25 of 78 Remote IT Support Jobs in the UK excluding London

Senior Information Technology Support Engineer

Manchester Area, United Kingdom
Hybrid / WFH Options
Candour Solutions
Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions to step … s Manchester office and two days working from home (post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve … issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs, including response and resolution times. Standardise IT systems, policies, procedures, and documentation. Monitor security posture and lead improvements aligned with best practices. Liaise with third More ❯
Posted:

IT Support Engineer - 3rd Line - 2nd Line Support

East Molesey, Surrey, South East, United Kingdom
Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
IT Support Engineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School is seeking to secure … a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years' experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking … Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Support Engineer

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Investigo Limited
IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid

Carlisle, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid - 19521 Ref: 19521

Keswick, Cumbria, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid - 19587 Ref: 19587

Carlisle, Cumbria, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer / IT Systems Engineer (Hybrid)

West Yorkshire, Bradford, United Kingdom
Hybrid / WFH Options
D R Newitt & Associates
A leading and growing FMCG Manufacturer is currently recruiting for an IT Systems Engineer/IT support Engineer/First line Engineer to join the business. Reporting into the Head of IT, this IT Systems Engineer/IT support Engineer/First line Engineer will be responsible for supporting, maintaining, and improving everything … and deliver small-medium improvements. This business is looking to double in size within 5 years and this role will grow with them. This role will directly supports the IT Manager within a 300 headcount manufacturing and office environment and need to be on site 2-3 days per week. Must have experience: Solid Windows, O365, basic network, and … security skills. Experience with firewalls, Intune, manufacturing/production IT, or project delivery is a plus. 60–70% of your role will be support/admin (tickets, fixes, maintenance) and 30–40%: Small projects, continuous improvement, upgrades, automation Technical Knowledge Windows Server & Active Directory: User/group management, basic GPOs, file/print services Office 365/Microsoft More ❯
Employment Type: Permanent
Salary: £38000 - £45000/annum Bonus, Pension, Benefits
Posted:

IT Support Engineer

Crawley, West Sussex, United Kingdom
Hybrid / WFH Options
Paradigm Employment Services
IT Support Engineer We have an exciting opportunity for a skilled and motivated IT Support Engineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient IT support, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses worldwide. We … dynamic environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry. Main Responsibilities for the successful IT Support Engineer : As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires … strong technical expertise and a willingness to travel as needed. Build and maintain strong client relationships by providing exceptional customer service and proactive support. Travel to client sites for support and installation projects, ensuring seamless service delivery. Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues. Assist users with More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

IT Support Engineer

Brighton, Brighton and Hove, East Sussex, United Kingdom
Hybrid / WFH Options
Paradigm Employment Services
IT Support Engineer We have an exciting opportunity for a skilled and motivated IT Support Engineer to join a leading international company with operations in the United Kingdom and Europe. Our client specialises in proactive, secure, and highly efficient IT support, cybersecurity, and cloud management services, providing cutting-edge solutions to businesses worldwide. We … dynamic environment. This role is perfect for professionals seeking to take on new challenges, expand their responsibilities, and advance their careers in the industry. Main Responsibilities for the successful IT Support Engineer : As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires … strong technical expertise and a willingness to travel as needed. Build and maintain strong client relationships by providing exceptional customer service and proactive support. Travel to client sites for support and installation projects, ensuring seamless service delivery. Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues. Assist users with More ❯
Employment Type: Permanent
Salary: £30000/annum + Company Benefits
Posted:

2nd Line IT Support Technician

Guiseley, Leeds, West Yorkshire, England, United Kingdom
Hybrid / WFH Options
Get Staffed Online Recruitment Limited
2nd Line IT Support Technician Ilkley - Office based Up to £35,000 per annum Join a Collaborative MSP Team in Ilkley. Our client is looking for a 2nd Line IT Support Technician to join a growing MSP. This is a varied, hands-on role where you’ll support local businesses across a range of technologies … team player who enjoys learning, problem-solving, and building relationships with clients, they would love to hear from you. Job Overview Our client is passionate about providing cutting-edge IT solutions that empower businesses across West and North Yorkshire. As a Managed Service Provider (MSP) with a proven track record of excellence, they specialise in creating tailored IT … working as part of a dynamic and collaborative team, this is the opportunity for you. In this role, you will take on responsibilities spanning 1st, 2nd, and 3rd Line support, ensuring seamless service for their clients. This includes resolving everyday technical issues, tackling more advanced problems, and leading impactful IT projects. Key Responsibilities Client-Centric Support Across More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Support Engineer - 1st / 2nd Line Support

London, South East, England, United Kingdom
Hybrid / WFH Options
Mexa Solutions LTD
IT Support Engineer – 1st Line/2nd Line Support £28,000 - £30,000 | Fully Remote (UK-based) You're the person people call when tech goes wrong, and the one they thank when it's back up and running. You’ve got the 1st and 2nd line support basics nailed, and now you’re looking … for a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and external partners across the UK. You’ll be managing everything from new starter setups and user … queries to device management and M365 admin, all while working from home. What’s in it for you? Salary : £28,000 - £30,000 Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint, Intune More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

IT Support Analyst

Bromley, Kent, England, United Kingdom
Hybrid / WFH Options
vertex-it-solutions
IT Support Analyst - Bromley KENT Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. You will Join our clients IT team as an IT Support Analyst , providing … essential support to over 3,000 users. As we embark on an exciting digital transformation journey, you will play a key role in enhancing theCentral Services systems—ensuring seamless user support and effective business operations. Key Responsibilities: Provide responsive IT support to end-users, both onsite and remotely Monitor and manage the IT support … to understand and resolve their concerns Utilise diagnostic tools and knowledge bases for troubleshooting Configure and maintain user profiles and system access Assist with hardware setup, installation, and maintenance Support key applications, including Windows 10/11 and Microsoft 365 Skills & Experience Required: At least one year of experience in an IT Support role Proficiency with Microsoft More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

IT Support Analyst

Greater Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Excelcare Holdings
IT Support Analyst – Bromley Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. Join our IT team as an IT Support Analyst , providing essential support to … users. As we embark on an exciting digital transformation journey, you will play a key role in enhancing our Operations, Care, Quality, and Central Services systems—ensuring seamless user support and effective business operations. What We Offer: • Salary up to £30K (dependent on experience) • Full-time position (Monday to Friday) • Hybrid working opportunities • 25 days holiday plus bank holidays … review • Employee of the Month (£100 reward for outstanding contributions) • Staff appreciation days and long service awards • Friendly, supportive team environment with regular social events Key Responsibilities: • Provide responsive IT support to end-users, both onsite and remotely • Monitor and manage the IT support ticket queue, ensuring timely resolution • Prioritise and escalate technical issues as needed More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
Posted:

IT Support Technician - 3rd Line

Edinburgh, United Kingdom
Hybrid / WFH Options
Xerox Corporation
solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at . With more than 200 expert staff across nine UK locations, Xerox IT Services aims to help SME organisations work smarter. That means expertise in identifying and implementing appropriate technologies, combined with the ability to support those solutions to optimise a … customer's return on investment. Xerox IT Services provides agile managed print, IT, VoIP and document capture technology, expertly deployed and supported for those smarter business outcomes. About the role: Technical Specialists play an integral role in providing a high-quality IT support services to our customers for the Glasgow, Scotland location. The primary function of … the role is to act as a 3rd line engineer that takes ownership of escalated IT support calls, due to either their high technical or priority nature. The individual should be comfortable liaising with customers over the phone or email, possess a familiarity of Xerox IT clients and the ability to access all relevant support tools More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer - Met Office - EO

Exeter, Devon, United Kingdom
Hybrid / WFH Options
Manchester Digital
We're looking for an exceptional IT Support Engineer to help us make a difference to our planet. As our IT Support Engineer the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.This is a voluntary, non-contractual … This is who we are. We'reaforcefor good - focusing on our environmental and socialimpact We'reexperts by nature - always learning and developing to do thingsbetter We live and breathe it - putting our purpose at the heart ofdecision-making We'rebettertogether-understandingpartnerships and inclusivity make usgreater We keep evolving - pushing boundaries to make tomorrow better for ourcustomers Your world of … service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer - Office 365

London, South East, England, United Kingdom
Hybrid / WFH Options
Ashdown Group
This is an excellent opportunity for an IT Support Engineer to join an MSP in Central London. This role is paying £30,000 - £40,000 and offers hybrid working. The ideal candidate will have some MSP experience, although this is NOT essential. To be considered for this IT Support Analyst position, you will have several years … of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. Core skills and experience will include: Windows 10 & 11 InTune, MDM & Entra ID Office 365, SharePoint & Teams Active Directory & Azure AD Some experience with cyber security & network monitoring This role is a hybrid role, split between the … 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately. This role pays £30,000 - £40,000 + overtime, bonus, 25 days holiday More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Junior IT Support Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
IT Support Engineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/1248285. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. Leading Education Provider … is seeking to secure Junior IT Support Engineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT Support Engineer - 1 - 3+ years' experience. On-site & Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Junior IT Support Engineer

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Mackenzie Jones IT
IT Support Engineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/(phone number removed). Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. … Leading Education Provider is seeking to secure Junior IT Support Engineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT Support Engineer - 1 - 3+ years’ experience. On … site & Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User More ❯
Employment Type: Permanent
Salary: £30000/annum £30k + Benefits Package
Posted:

ERP & IT Support Analyst

Pitsford, Northamptonshire, United Kingdom
Hybrid / WFH Options
Henderson Brown Recruitment
ERP & IT Systems Support Engineer Location: Northampton Hours: Hybrid (1-3 days on-site/remainder WFH) Salary: 35,000 to 45,000 plus private HC Type: Full-time, Permanent Join a leading multi-site FMCG business where tech and operations work hand in hand. We're looking for an ERP & IT Systems Support Analyst to … keep our systems running smoothly and support users across the business. You'll be the go-to for ERP and IT support queries , playing a key role in day-to-day operations and supporting wider improvement projects. Roughly 7 0% ERP/30% IT , this is a hands-on role for someone with solid systems knowledge … and a proactive, customer-focused mindset . What You'll Be Doing: 1st and 2nd line support for our QAD ERP system and EDI integrations Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 45,000 Annual
Posted:

ERP & IT Support Analyst

Northampton, Northamptonshire, Pitsford, United Kingdom
Hybrid / WFH Options
Henderson Brown Recruitment
ERP & IT Systems Support Engineer Location: Northampton Hours: Hybrid (1-3 days on-site/remainder WFH) Salary: £35,000 to £45,000 plus private HC Type: Full-time, Permanent Join a leading multi-site FMCG business where tech and operations work hand in hand. We're looking for an ERP & IT Systems Support Analyst to … keep our systems running smoothly and support users across the business. You'll be the go-to for ERP and IT support queries , playing a key role in day-to-day operations and supporting wider improvement projects. Roughly 7 0% ERP/30% IT , this is a hands-on role for someone with solid systems knowledge … and a proactive, customer-focused mindset . What You'll Be Doing: 1st and 2nd line support for our QAD ERP system and EDI integrations Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum hybrid + private HC
Posted:

IT Support Analyst (1st / 2nd Line)

Altrincham, Cheshire, England, United Kingdom
Hybrid / WFH Options
ALTECH GROUP LTD
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development … Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and … Key: Experience and understanding of Active Directory Group Policy Exchange (on premises) Virtualisation (VMware preferable) Change process and ticketing system experience Good communicator Other Exp Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted:

IT Support Engineer

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Oscar Associates (UK) Limited
Role: IT Support Engineer Location: York (Hybrid) Salary: £28,000 - £32,000 Summary: Are you an experienced IT Support professional looking to take the next step in your career? We're recruiting for a skilled IT Support Engineer to join a fast-growing MSP in York. This is an excellent opportunity to work within … to a variety of cutting-edge technologies including Office 365, Windows Server, Active Directory, Networking, Azure, and VMware. If you're passionate about technology and enjoy providing top tier support in a learning environment, this could be your perfect role. The Company: Join a market-leading MSP with a national presence and a reputation for excellence. The team prides … engineers develop their skills. While the role is primarily based in Leeds, occasional travel may be required, so a full UK driving licence is preferred. The Role: As an IT Support Engineer, you'll provide 2nd line support to client users, ensuring that technical issues are resolved efficiently and effectively. You'll be working with a variety More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

IT Support Engineer

Edinburgh, United Kingdom
Hybrid / WFH Options
Dobbies Garden Centres Ltd
We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently … and as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document … these requests using our Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provide optimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to business operations. Deliver a highly available and well-managed IT service, ensuring compliance with service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst

Edinburgh, United Kingdom
Hybrid / WFH Options
Shepherd and Wedderburn LLP
Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager Secondary Duties To provide 2nd line application, OS and hardware support for internal and … and to escalate with relevant details where appropriate To carry out any other reasonable duties as requested by manager Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line IT Support Technician / First Line IT Support Engineer

Manchester, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and … around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our … Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First More ❯
Employment Type: Permanent
Posted:
IT Support
the UK excluding London
10th Percentile
£21,870
25th Percentile
£25,500
Median
£30,000
75th Percentile
£35,500
90th Percentile
£42,500