IT Support Job Trends in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £30,250 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 42 72 98
Rank change year-on-year +30 +26 +29
Permanent jobs requiring an IT Support 1,795 1,243 1,022
As % of all permanent jobs in the UK excluding London 4.23% 3.46% 2.96%
As % of the Job Titles category 4.68% 3.72% 3.11%
Number of salaries quoted 1,564 482 918
10th Percentile £25,000 £21,275 £22,000
25th Percentile £26,500 £26,000 £25,000
Median annual salary (50th Percentile) £30,250 £30,000 £30,000
Median % change year-on-year +0.83% - +9.09%
75th Percentile £35,000 £35,000 £35,250
90th Percentile £42,500 £42,724 £42,500
UK median annual salary £31,000 £32,500 £31,494
% change year-on-year -4.62% +3.19% +4.98%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 38,388 33,377 32,893
% of permanent jobs with a recognized job title 90.52% 92.91% 95.32%
Number of salaries quoted 23,454 16,215 24,936
10th Percentile £28,000 £31,250 £27,500
25th Percentile £35,000 £40,000 £36,500
Median annual salary (50th Percentile) £50,000 £52,609 £50,000
Median % change year-on-year -4.96% +5.22% -5.25%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £82,500 £78,750
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

IT Support
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

IT Support job vacancy trend in the UK excluding London

IT Support
Salary Trend in the UK excluding London

Salary distribution trend for IT Support job vacancies in the UK excluding London.

Salary distribution trend for IT Support job vacancies in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 14 January 2026.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +75 471 £31,000 -1.59% 93
North of England +27 391 £30,500 - 87
Midlands -17 352 £30,000 - 56
South West +78 228 £31,000 -4.62% 24
East Midlands +14 213 £30,000 - 27
North West +75 197 £29,000 -7.20% 40
East of England +24 191 £30,000 +9.09% 36
Yorkshire 0 176 £31,250 +4.17% 40
West Midlands -45 139 £30,875 +2.92% 29
Scotland +58 134 £31,500 -1.56% 12
Wales +26 25 £28,000 -20.00% 6
North East +12 18 £31,000 -8.15% 10
Northern Ireland -14 3 £31,500 +13.31% 1
IT Support
UK

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 14 January 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 854 (47.58%) Microsoft
2 836 (46.57%) Windows
3 800 (44.57%) Microsoft 365
4 647 (36.04%) Problem-Solving
5 589 (32.81%) Active Directory
6 492 (27.41%) Customer Service
7 431 (24.01%) Azure
8 324 (18.05%) Windows Server
9 237 (13.20%) ITIL
10 233 (12.98%) Microsoft Office
11 230 (12.81%) DNS
12 216 (12.03%) DHCP
13 213 (11.87%) Microsoft Intune
14 210 (11.70%) Entra ID
14 210 (11.70%) Firewall
15 187 (10.42%) Windows 10
16 185 (10.31%) SharePoint
17 174 (9.69%) Microsoft Exchange
18 168 (9.36%) Cybersecurity
19 150 (8.36%) Mentoring
20 133 (7.41%) Degree
21 130 (7.24%) TCP/IP
22 125 (6.96%) ITSM
23 123 (6.85%) VPN
24 115 (6.41%) Continuous Improvement
25 111 (6.18%) VMware
26 109 (6.07%) Microsoft Certification
27 108 (6.02%) Hyper-V
28 102 (5.68%) Wi-Fi
29 93 (5.18%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 185 (10.31%) SharePoint
2 174 (9.69%) Microsoft Exchange
3 20 (1.11%) IIS
4 11 (0.61%) WordPress
5 8 (0.45%) Exchange Server 2013
6 6 (0.33%) Confluence
7 3 (0.17%) Exchange Server 2007
7 3 (0.17%) Exchange Server 2010
8 1 (0.056%) CMS
8 1 (0.056%) Tomcat
Applications
1 233 (12.98%) Microsoft Office
2 44 (2.45%) Microsoft Excel
3 23 (1.28%) Microsoft PowerPoint
4 13 (0.72%) Spreadsheet
5 2 (0.11%) Acrobat
5 2 (0.11%) MS Visio
6 1 (0.056%) AutoCAD
Business Applications
1 18 (1.00%) Dynamics CRM
2 3 (0.17%) Visualfiles
3 2 (0.11%) Dynamics NAV
4 1 (0.056%) Dynamics AX
4 1 (0.056%) NetSuite
4 1 (0.056%) Shopify
Cloud Services
1 800 (44.57%) Microsoft 365
2 431 (24.01%) Azure
3 210 (11.70%) Entra ID
4 62 (3.45%) OneDrive
5 35 (1.95%) Power Platform
6 30 (1.67%) AWS
7 27 (1.50%) SaaS
8 24 (1.34%) Google Workspace
9 23 (1.28%) Power Automate
10 16 (0.89%) GCP
10 16 (0.89%) PowerApps
11 13 (0.72%) Azure DevOps
12 10 (0.56%) Cloud Computing
13 9 (0.50%) Dynamics 365
14 6 (0.33%) Azure Sentinel
15 5 (0.28%) Azure AI
15 5 (0.28%) iPaaS
15 5 (0.28%) Microsoft Copilot
16 4 (0.22%) Datadog
16 4 (0.22%) GitHub
Communications & Networking
1 230 (12.81%) DNS
2 216 (12.03%) DHCP
3 210 (11.70%) Firewall
4 130 (7.24%) TCP/IP
5 123 (6.85%) VPN
6 102 (5.68%) Wi-Fi
7 93 (5.18%) LAN
8 78 (4.35%) VoIP
9 76 (4.23%) VLAN
10 66 (3.68%) WAN
11 48 (2.67%) Wireless
12 27 (1.50%) Remote Desktop
13 20 (1.11%) SAN
14 19 (1.06%) Network Security
15 9 (0.50%) Cisco IOS
15 9 (0.50%) WLAN
16 8 (0.45%) Broadband
16 8 (0.45%) IP Telephony
17 7 (0.39%) Internet
17 7 (0.39%) Unified Communications
Database & Business Intelligence
1 31 (1.73%) SQL Server
2 22 (1.23%) Power BI
3 12 (0.67%) Amazon RDS
3 12 (0.67%) SQL Server Reporting Services
4 6 (0.33%) Relational Database
5 5 (0.28%) PostgreSQL
6 4 (0.22%) Oracle Database
7 2 (0.11%) MySQL
8 1 (0.056%) FileMaker
Development Applications
1 25 (1.39%) JIRA
2 3 (0.17%) Appcelerator Titanium
3 1 (0.056%) Visual Studio
General
1 711 (39.61%) Social Skills
2 117 (6.52%) Analytical Skills
3 116 (6.46%) Manufacturing
4 111 (6.18%) Organisational Skills
5 103 (5.74%) Finance
6 81 (4.51%) Law
7 52 (2.90%) Legal
8 50 (2.79%) Telecoms
9 49 (2.73%) Retail
10 43 (2.40%) Public Sector
11 30 (1.67%) Inclusion and Diversity
12 28 (1.56%) Automotive
12 28 (1.56%) Multimedia
13 26 (1.45%) Advertising
14 23 (1.28%) Documentation Skills
14 23 (1.28%) Marketing
15 20 (1.11%) Electronics
16 19 (1.06%) Pharmaceutical
17 10 (0.56%) Aerospace
18 9 (0.50%) German Language
Libraries, Frameworks & Software Standards
1 17 (0.95%) HTML
2 15 (0.84%) .NET
3 12 (0.67%) .NET Framework
3 12 (0.67%) Entity Framework
3 12 (0.67%) WinForms
4 9 (0.50%) CSS
5 7 (0.39%) ASP.NET
6 4 (0.22%) EDI
6 4 (0.22%) Software Packaging
7 3 (0.17%) AngularJS
7 3 (0.17%) React
8 1 (0.056%) JSON
8 1 (0.056%) XML
Miscellaneous
1 331 (18.44%) Driving Licence
2 144 (8.02%) Onboarding
3 88 (4.90%) Self-Motivation
4 38 (2.12%) Management Information System
5 18 (1.00%) FMCG
6 17 (0.95%) Analytical Mindset
6 17 (0.95%) Client/Server
7 14 (0.78%) Data Centre
8 12 (0.67%) CCTV
8 12 (0.67%) Clustering
8 12 (0.67%) NHS
8 12 (0.67%) Video Conferencing
9 10 (0.56%) EPoS
10 9 (0.50%) Smartphone
11 8 (0.45%) Enterprise Software
11 8 (0.45%) LIMS
11 8 (0.45%) Renewable Energy
12 7 (0.39%) Cyber Security Posture
12 7 (0.39%) Replication
13 6 (0.33%) Team-Oriented Environment
Operating Systems
1 836 (46.57%) Windows
2 324 (18.05%) Windows Server
3 187 (10.42%) Windows 10
4 71 (3.96%) Mac OS
5 61 (3.40%) Android
6 60 (3.34%) Apple iOS
7 47 (2.62%) Linux
8 45 (2.51%) Windows Server 2019
9 22 (1.23%) Windows Server 2016
10 18 (1.00%) Windows 7
11 10 (0.56%) Windows 8
12 8 (0.45%) Windows Server 2012
13 7 (0.39%) Unix
14 6 (0.33%) Mac OS X
15 3 (0.17%) Debian
16 2 (0.11%) Windows Server 2008
17 1 (0.056%) Red Hat Enterprise Linux
17 1 (0.056%) Solaris
17 1 (0.056%) Ubuntu
17 1 (0.056%) Windows 2000
Processes & Methodologies
1 647 (36.04%) Problem-Solving
2 492 (27.41%) Customer Service
3 237 (13.20%) ITIL
4 168 (9.36%) Cybersecurity
5 150 (8.36%) Mentoring
6 125 (6.96%) ITSM
7 115 (6.41%) Continuous Improvement
8 85 (4.74%) Asset Management
9 74 (4.12%) Service Delivery
10 71 (3.96%) Project Delivery
11 61 (3.40%) Process Improvement
12 56 (3.12%) Service Management
13 55 (3.06%) Incident Management
14 49 (2.73%) Collaborative Working
15 47 (2.62%) Data Protection
16 45 (2.51%) Disaster Recovery
16 45 (2.51%) Project Management
17 43 (2.40%) User Experience
18 42 (2.34%) Logistics
19 41 (2.28%) Mobile Device Management
Programming Languages
1 68 (3.79%) SQL
2 49 (2.73%) PowerShell
3 15 (0.84%) C#
4 14 (0.78%) VBScript
5 13 (0.72%) T-SQL
6 12 (0.67%) Python
7 8 (0.45%) JavaScript
8 7 (0.39%) PL/SQL
9 5 (0.28%) PHP
9 5 (0.28%) VBA
10 3 (0.17%) Apex Code
11 2 (0.11%) Google Apps Script
11 2 (0.11%) VB
12 1 (0.056%) Bash
12 1 (0.056%) Java
Qualifications
1 133 (7.41%) Degree
2 109 (6.07%) Microsoft Certification
3 69 (3.84%) A+ Certification
4 61 (3.40%) Security Cleared
5 54 (3.01%) SC Cleared
6 47 (2.62%) MCP
7 44 (2.45%) DBS Check
8 34 (1.89%) Network+ Certification
9 21 (1.17%) MCSA
10 20 (1.11%) BPSS Clearance
10 20 (1.11%) Computer Science Degree
11 19 (1.06%) ITIL Foundation Certificate
12 16 (0.89%) CCNA
12 16 (0.89%) Cisco Certification
13 12 (0.67%) ITIL Certification
14 11 (0.61%) MCSE
15 9 (0.50%) Azure Certification
16 7 (0.39%) CCNP
17 5 (0.28%) HND
18 4 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 73 (4.07%) SLA
2 58 (3.23%) Cyber Essentials
3 41 (2.28%) GDPR
4 38 (2.12%) ISO/IEC 27001
5 11 (0.61%) Cyber Essentials PLUS
6 9 (0.50%) QA
7 6 (0.33%) Accessibility
8 5 (0.28%) 21 CFR Part 11
8 5 (0.28%) GxP
8 5 (0.28%) NIST
9 3 (0.17%) PCI DSS
10 2 (0.11%) ISO 14001
10 2 (0.11%) ISO 9001
System Software
1 589 (32.81%) Active Directory
2 108 (6.02%) Hyper-V
3 79 (4.40%) VMware Infrastructure
4 23 (1.28%) Virtual Desktop
5 10 (0.56%) Firmware
5 10 (0.56%) Virtual Machines
6 9 (0.50%) Docker
7 5 (0.28%) VMware ESXi
8 4 (0.22%) VMware Workstation
9 3 (0.17%) vSphere
10 2 (0.11%) XenDesktop
11 1 (0.056%) Virtual Servers
11 1 (0.056%) VMware Server
11 1 (0.056%) XenApp
Systems Management
1 213 (11.87%) Microsoft Intune
2 34 (1.89%) SCCM
3 9 (0.50%) Kubernetes
4 8 (0.45%) Autotask
4 8 (0.45%) Jamf Pro
5 5 (0.28%) Failover Clustering
5 5 (0.28%) vCenter Server
6 2 (0.11%) FortiGate
6 2 (0.11%) PaperCut
6 2 (0.11%) Proxmox
6 2 (0.11%) Single Sign-On
7 1 (0.056%) Active Directory Federation Services
7 1 (0.056%) Ansible
7 1 (0.056%) Podman
7 1 (0.056%) RSA Archer
7 1 (0.056%) Symantec Endpoint Protection
7 1 (0.056%) Systems Management Server (SMS)
Vendors
1 854 (47.58%) Microsoft
2 111 (6.18%) VMware
3 72 (4.01%) Cisco
4 65 (3.62%) Apple
5 37 (2.06%) Veeam
6 35 (1.95%) Google
7 30 (1.67%) Fortinet
8 28 (1.56%) Fujitsu
8 28 (1.56%) Virgin Media
9 25 (1.39%) Meraki
10 21 (1.17%) Sage
10 21 (1.17%) ServiceNow
11 20 (1.11%) Zoho
12 17 (0.95%) Mitel
13 16 (0.89%) Citrix
14 15 (0.84%) Salesforce
15 14 (0.78%) Adobe
16 12 (0.67%) Dell
16 12 (0.67%) HP
16 12 (0.67%) Xamarin