Henley-In-Arden, West Midlands, Henley in Arden, Warwickshire, United Kingdom
Ernest Gordon Recruitment Limited
IT Project Engineer, ITSupport ( MSP ) Henley-in-Arden, Monday/Wednesday/Friday £35,000 - £45,000 + Training + Progression + Benefit Are you an IT Project Engineer looking to join a local, stable and well organised IT Solutions company, having … want to work with a skilled team of likeminded professionals working across a range of industries. On offer is an exciting opportunity for an ITSupport Technician to work with their cutting edge technologies with top level training, in a business going from strength to strength over the … last few years. In this role, the successful ITSupport Technician will be managing devices, dealing with tickets, working on maintaining office systems and general helpdesk work and troubleshooting a range of IT issues for various customers and businesses. The ideal ITSupport Technician will more »
ITSupportEngineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic ITSupportEngineer (1st/2nd Line) to join our ITsupport team. The ITSupportEngineer will be responsible for providing first and … second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in ITmore »
Exciting Contract Opportunity in Great Yarmouth for IT Specialist Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 Months Work Model: Hybrid Are you passionate about ITsupport and eager to contribute to the transition to renewable energy? Role Overview: As an IT … a pivotal role in assisting on-site staff with technical issues, diagnosing and resolving hardware and software problems, and ensuring smooth operation across various IT systems. You'll thrive in a dynamic environment where your troubleshooting skills and communication abilities will be key. Essential Skills: 2+ years of experience … in ITsupport or related roles within an IT department. Proficiency in troubleshooting general IT hardware, software, and network issues. Basic to intermediate understanding of cybersecurity principles. Excellent communication skills in English, both verbal and written. If you're a results-driven IT professional with more »
2nd Line ITSupportEngineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises in providing … excellent customer service and provides efficient and highly knowledgeable ITsupport to its customers. Due to the rapidly growing nature of the business, there are countless different routes for progression unlike no other MSP in the South West. Staff development has become a pillar on which the company … opportunities to go on course and gain new certifications. The Role: On a day to day basis you will be required to mentor and support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer more »
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Supportmore »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Nine Twenty
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »
Holmes Chapel, Cheshire East, Cheshire, United Kingdom
Cogent Staffing
Cogent Staffing are recruiting for ITSupport Engineers, mainly 1st line support with some 2nd, for our client based in Holmes Chapel, Cheshire. This is a full time office based role. Shifts & salary: Full time permanent role, based in the office. Monday to Friday, occasional weekend work … if required. 8am – 5pm or 9am – 6pm, with flexibility £28,000 per annum Key responsibilities: Handling customer support requests and logging support tickets in a timely manner. Constant customer dialogue via telephone. Responding to customer alerts produced by internal monitoring system. Providing 1st and 2nd line support … phone technology Wi-Fi systems Microsoft Windows Server 2016 (desirable) Active Directory (desirable) Apple Mac (desirable) Key requirements: Has 2+ years experience in an ITSupport role. Confidence in all key knowledge listed. Analytical and problem solving. Confident communicator, with strong telephone manner. Academic experience in ITmore »
ITSupportEngineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are … seeking a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts … from our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report more »
ITSupportEngineer Location : Guildford, GU1 4QU Salary : £25K - £35K per annum, DOE + Bonus Contract : Full time, permanent Benefits : Annual bonus, private medical insurance, 8% employer pension contribution, cycle to work scheme, relocation assistance, annual salary and development appraisal and 25 days annual leave + all … company has benefitted from sustained growth and as such we are looking to expand our engineering team and we are seeking an office-based ITSupportEngineer to join our team. You will firstly take responsibility for managing and maintaining our internal IT infrastructure which is … stock control systems. This post is only open to UK Nationals who are willing to satisfy Government/MoD security vetting procedures. As our ITSupportEngineer, you will be responsible for: Troubleshooting technical IT issues. Setting up, managing and configuring Kaon Windows network Setting up more »
Role: ITSupportEngineer Location: Preston Salary: up to - 25K Perks: Professional Development & excellent benefits! Benefits: 25 days + BH, Health Plan, Counselling, High Street Shopping I have a fantastic opportunity for an enthusiastic ITSupportEngineer to join a market leading organisation who … operate across the whole of the Northwest of England but based out of Preston. They are looking for a driven support tech who is efficient in O365, Azure, Hardware and Software. Role Type - 18 Month Fixed Term Contract with the chance of permanent employment. The 18-month FTC will more »
Employment Type: Permanent
Salary: £23000 - £25000/annum 25 days + BH, Health Plan
Stourbridge, West Midlands, West Midlands (County), United Kingdom
Ernest Gordon Recruitment Limited
ITSupportEngineer { MSP } Stourbridge £25,000 - £30,000 + Progression + Training + Overtime + Car Are you an ITSupportEngineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and … role progression within a fast-growing ITSupport company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an ITSupportEngineer role where you will be part of a client-focused ITSupport company which … is regarded as the top IT services company in the area. In this role, the successful ITSupportEngineer has a chance to provide effective ITsupport by dealing with client tickets at a fast pace as well as being a team player who more »
Employment Type: Permanent
Salary: £25000 - £30000/annum + Progression + Training + Overtime
We are recruiting for an ITSupportEngineer for a fantastic company based in Chandlers Ford. This is a diverse role working within a small but established IT Team. It is very much a role that you can make your own and they encourage people … to input new ideas so they can continuously improve. You will be expected to provide full ITsupport as well as being involved in a variety of projects. Previous experience in a similar role is essential including help desk support, cloud based systems, Office 365 and cyber … security systems. The Role This is a busy ITsupport role that encompasses the whole IT function. Working in a team of 3 you will be providing helpdesk support to around 200 employees across a number of sites. You will be expected to work independently and more »
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
ITSupportEngineer - Contract Vacancy IR35 Status: Inside Rate: £130 - £160 p/d Working Location: Rochester - Hybrid (Friday remote) Contract Length: 3 months My client has a requirement for an ITSupportEngineer on a 3-month contract. The client is a Managed … and charities to achieve success by keeping systems operational, data secure and teams empowered with the right tools for the job. They require an ITSupportEngineer to provide during a busy period amongst several key contracts being won. Technical Office 365 Windows Server Active Directory Azure … DNS, DHCP, TCP/IP Exchange Support end users on various Windows OS Experience working on rollouts, upgrades, and maintenance projects Provide technical support to end-users via phone, email, and via a ticketing system Troubleshoot and resolve hardware, software, and network issues in a timely manner If more »
Are you an ITSupport professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will work on site within schools, ensuring that IT systems and services are always … available. You will be providing 2nd Line ITSupport as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school but who feels that their progression opportunities are limited. You … would need to use your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior ITSupport Technician, Desktop SupportEngineer, Field ITSUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. more »
ITSupportEngineer (VMware/Microsoft) Gillingham £28,300 +Training + Progression + Company Benefits Are you an ITSupportEngineer seeking an exciting opportunity to make a significant impact on the technological infrastructure of charitable organizations? Do you want to work in a … dynamic environment where you can leverage your IT expertise to support multiple charities and drive technological innovation? On offer is the exciting opportunity for an experienced ITSupportEngineer to support and enhance the technological infrastructure of six Charities. This role provides a dynamic … and varied work environment, allowing the ITSupport to implement innovative solutions and ensure optimal IT functionality across the organization. In this role, the successful ITSupportEngineer will oversee the IT infrastructure for the six Charities, ensuring seamless operation and security of more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rd Line SupportEngineer looking for a new role with a growing dynamic company? If so we are looking for a 3rd Line ITSupportEngineer with skills consisting of Office 365, Azure, Windows Server and networking. This is a varied role … maximum of 25 days + public holidays Pension plan (Nest 3% employer, 5% employee) Company mobile phone Company laptop Role and Responsibilities: Providing technical support to our clients both onsite and remote Scope, plan and install new hardware and software Assist the Account Director, providing technical input for client … awareness and a strong focus on client satisfaction Ability to build and maintain rapport with clients How to Apply If you are a motivated IT professional looking to take the next step in your career, we want to hear from you! Join our team and become part of a more »
An experienced ITSupportEngineer is needed to join a team supporting IT infrastructures for multiple clients based in Ringwood, Hampshire, on a full-time basis. You'll already be a good communicator, clear thinker and friendly. Broad experience is valued, especially around managing IT for organisations from 20-250 users with varying needs. The role is based in an office and requires teamwork. It provides high-quality tools and involves varied challenges focusing on delivering good quality work, including occasional travel to regional sites as needed. This is an excellent opportunity to … progress your career with a well-established company! Key Responsibilities: As a 2nd line engineer, you will already have experience with remote analysis of issues, diagnosis and support You'll be expected to work with the customer to understand each issue sufficiently well that you can recreate itmore »