26 to 50 of 439 ITIL Jobs in the UK excluding London

communication and customer service skills. Must demonstrate excellent problem-solving skills and a willingness to learn. Familiarity with help desk software and ticketing systems. ITIL certification is a plus. Where you'll fit in: The ICT Service Desk Agent sits within the Service Delivery section of the ICT department and more »

Audio-Visual hardware, software or services · Incident Management/Request Fulfilment · Experience of working in a customer focused IT environment · Microsoft Certified qualification/ITIL foundation · Proficient user in a range of Microsoft packages · Ticketing system experience · Intune/Win 10-11 · MS Azure desirable · ITIL desirable If you feel more »

Manager where required. Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing … improvement . Preferable experience in some R, SQL, Elastic, AWS, Data Analytics/Analysis/Omniscope tools & coding. Promptly communicates and escalates to the ITIL functions any issues & incidents which require their attention. Act as the first point of escalation for incidents and requests from wider DCC business. About the more »

a Service Desk environment leading a service desk team at least 1st line level and able to deliver to best practice frameworks (such as ITIL, Service Desk Institute (SDI)) for the delivery of IT services. Ability to remain calm under pressure, a methodical approach with good attention to detail and more »

IP, DHCP, DNS, routing and switching) Server & Desktop hardware Ability to contribute to departmental processes Willingness to adapt and think outside the box Desirable ITIL Foundation Automating Technologies, e.g. PowerShell, Salamander Nutanix Microsoft Endpoint Configuration Manager Job Types: Full-time, Permanent Pay: £38,000.00-£43,000.00 per year Benefits: Casual more »

Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer sites more »

server, storage, back-up & recovery, SAAS, PAAS, IAAS and security services Experience and knowledge of cloud infrastructure services including tooling and security Understanding of ITIL practices Ability to think logically and demonstrate strong analytical and problem-solving skills Experience implementing packages and working with vendors Cloud Server, Storage & backup and more »

PKI Management (Thales HSM) Tiered Active Directory Models Current SC Clearance It would be great if you had: Scripting and Automation Security Best Practices ITIL Framework Ability to troubleshoot and problem solve database related errors Eligible for DV clearance If you are interested in this role but not sure if more »

place. Conducting lessons learned and benefit realisation assessments at the end of projects. What youll need Project management qualification - Prince 2/PMI PMP ITIL Foundation Use of full range of Microsoft Office Ability to complete tasks in an accurate and timely manner when working under pressure Able to manage more »

core business functions (e.g. HR, Finance, Legal, IT, etc.). Knowledge and experience using the Azure platform (incl. Azure Active Directory) Knowledgeable of the ITIL framework and best practices and IT Service Management processes. Able to write code or scripting (e.g. JavaScript). Knowledgeable of common integration methods & technologies (e.g. … can provide insight how to improve processes. Experience of supporting complex systems (desired) Projects based businesses Qualifications You Hold Relevant ServiceNow certifications (incl. CSA) ITIL® v3 or v4 Foundation Certificate in IT Service Management Relevant degree or demonstrable. more »

practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic … hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS more »

Desirable Technical Knowledge VMware Firewall configuration Networking (Switch management, Wi-Fi Access point management, router configuration) Windows Server SharePoint Desirable Qualifications/Certifications MCSA ITIL foundation MCITP: Server Administrator or MCSE: Windows Server CCNA Package Details Salary is up to £35k pa, dependanton experience and accreditations Use of Company car more »

work collaboratively and manage stakeholders at all levels. You will havepractical experience of working in other service management processes and, have an understanding of ITIL best practices and experience with IT Service management tools such as Service Now. The benefits At AllPoints Fibre, we're all about looking after you. more »

deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs, KPIs and profitability targets. Your previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration Strong knowledge and understanding of Group Policy Strong general networking skills (CLI, Subnetting, NAT) Good understanding of more »

with customers including mobile devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and … support to NHS and Public Sector end-users. Required Experience & Qualifications: Minimum of 2 years experience within a software support desk role. Understanding of ITIL processes. Experience of JIRA. Proficient with AWS Cloud technologies. Expertise in Microsoft SQL Server. Proficiency with Microsoft SQL Server 20xx & Microsoft Server 20xx. Solid understanding more »

infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Essential experience with Microsoft 365, SharePoint, Azure, and Veeam Relevant certifications (e.g., ITIL, CompTIA, Microsoft) are desirable Renumeration and Benefits: Competitive salary: £36,000 - £46,000 based on experience and qualifications Company benefits package, including pension scheme Opportunities more »

Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification MCSA/MCSE qualifications (desirable) ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »

Working knowledge of DNS,DHCP & WINS Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment If you fit these requirements, please apply promptly and I will be in touch. more »

Administration Enterprise anti-virus best practice awareness Experience operating in a customer-focussed IT Service Desk environment Excellent time management and prioritisation skills DESIRABLE ITIL V4 certification or understanding of the ITIL framework Basic understanding of Active Directory Group Policy management concepts Basic understanding of cloud technology administration; Office more »

documentation skills. Technical Knowledge: Familiarity with common operating systems, software, and hardware. Certifications: CompTIA A+: A foundational certification covering hardware, software, networking, and security. ITIL Foundation: Understanding of IT service management best practices. Microsoft Certified: Modern Desktop Administrator Associate: Demonstrates expertise in Windows 10 and Microsoft 365. HDAA (Help Desk more »

Leadership experience. Extensive levels of Linux administration, preferably in an HPC environment Good experience with Agile Project Management Knowledge in FAI, Puppet and Zabbix ITIL Foundation level certification Fast and effective problem-solving skills and a methodical approach to work An enthusiastic attitude towards learning and flexibility to adapt to more »

Vsphere/Active Directory/Load Balancing/IP Telephony and contact centre services Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential You will have a proven track record in infrastructure but with a sound understanding of security (anti-virus, firewalls more »

Manager – Key Skills: Able to effectively manage 3rd parties, suppliers and vendors who provide services to the business Educated to degree level in IT ITIL Foundation level Prince 2 qualification Previous experience working with a similar role Expert user of SAP Excellent communicator Strong leadership and teamworking skills Impeccable time more »

Engineering or Project Management Industry experience with a first-class understanding of automotive design and engineering Excellent communication, IT, and presentation skills Proficiency in ITIL, Lean, and Sprint methodologies Strong analytical, problem-solving, people management, and project management skills Excellent interpersonal skills for stakeholder engagement Collaborative work ethic for driving more »

for allocated contracts * Management of Incident/Problem/Change Management Processes Skillset & Experience Essential Skills * Experienced Service Delivery Manager with a knowledge of ITIL * Bachelor's degree or equivalent experience * Relationship management and interpersonal skills * Communication, influencing and negotiating skills * Experience of Managed Support Services * Presentation and report writing more »