Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL® Foundation Certification This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
IT Support Analyst (Windows 10, Microsoft 2016, ITIL) (Salisbury/Hybrid) You must be eligible for SC clearance (lived and worked in the UK for the last 5 years minimum) Up to 33,500 Hybrid you will need to be onsite at least 3 days a week. You need … good practices and tools/portals. Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names Knowledge of ITIL best practices for Service Management. Ideally have: Windows 11 The Halo Service Management tool. Experience of integrating Service Management tools with other platforms (eg … tools, such as Microsoft Endpoint Configuration Manager (SCCM). Problem Management (including Root Cause Analysis). Microsoft Volume Licensing/Office 365 Admin Portal. ITILFoundation certification (v3/v4). more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance more »
the person specification Person Specification Qualifications Essential Relevant Degree or Masters in IT Field or equivalent experience Microsoft Certified Professional or equivalent experience; Desirable ITILFoundationCertificate Experience Essential Recent experience in 2nd or 3rd line support role, including installation and configuration services Supporting VMWare hypervisors Substantial … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Hospitals NHS Foundation Trust Address Victoria Warehouse The Docks Gloucester GL1 2EL Employer's website https://www.gloshospitals.nhs.uk/ more »
Manchester, England, United Kingdom Hybrid / WFH Options
Infused Solutions
maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool … Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITILFoundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance more »
comprehensive operational requirements and service designs. Financial Efficiency: Analyse system performance and provide reporting to identify significant cost-saving opportunities. Qualifications and Skills: Certifications: ITILFoundationCertificate V3 (preferable) Certified Cloud Professional or equivalent Cloud Engineering experience Microsoft 365 Administrator Associate certifications (Modern Desktop, Messaging, Teams, Identity more »
information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITILFoundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic more »
South Western Ambulance Service NHS Foundation Trust
critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Experience and Education Essential Degree or equivalent experience in similar role ITILFoundationCertificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing … Change & Management boards Experience in managing relationships and co-ordinating work between cross organisational teams Excellent knowledge of service management tools Desirable Prince 2 Foundation Has managed the workload of other people Design of data management systems (Databases/Datasets) An understanding of the NHS Disclosure and Barring Service … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside more »
South Western Ambulance Service NHS Foundation Trust
critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Experience and Education Essential Degree or equivalent experience in similar role ITILFoundationCertificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing … Change & Management boards Experience in managing relationships and co-ordinating work between cross organisational teams Excellent knowledge of service management tools Desirable Prince 2 Foundation Has managed the workload of other people Design of data management systems (Databases/Datasets) An understanding of the NHS Disclosure and Barring Service … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside more »
Avon & Wiltshire Mental Health Partnership NHS Trust
relation to this role. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITILFoundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP)) Evidence of ongoing professional development Other Requirements Essential Empathy for … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside … and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITILFoundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding more »
end-user devices. Experience of device configuration management tools, such as Microsoft Endpoint Configuration Manager (SCCM). Problem Management (including Root Cause Analysis). ITILFoundation certification (v3/v4). What you'll get in return With a salary of up to £33,500, and a generous more »
information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITILFoundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic more »
specialist knowledge acquired through relevant experience Desirable Qualification in Customer Service/telephone training Qualification in IT support, e.g. CompTIA A+, CompTIA N+ Certification ITILFoundationCertificate in IT Service Management Knowledge & Experience Essential Experience of working on an IT Service Desk or similar technical support environment … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Surrey NHS Foundation Trust Address Royal Surrey Hospital Guildford GU2 7XX Employer's website https://www.royalsurrey.nhs.uk/ more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
You will deliver against project milestones and outcomes, customer commitments and satisfaction measures. What are we looking for in the successful candidate? PRINCE2 Practitioner ITILFoundationCertificate (V3 or V4) Previous experience of working in a Service Transition or Senior Service Introduction Manager role Working on client more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
to meet your team objectives & goals Team Leadership Able to use own initiative to troubleshoot and find solutions to technical issues Good understanding of ITIL principles Following the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment Technical skills: Good level of knowledge Microsoft office applications (Outlook, Excel, Word) Good … knowledge of hardware components Good working knowledge of Windows Operating Systems/Server Good working knowledge of Network Infrastructure and System Components Desired Skills: ITILFoundation Certification SDI Certification or relatable certification/experience Clearance Requirements: Clearance to Start BPSS Clearance for Role SC Intrigued? Wed love to more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform … Basic hardware diagnostics/triage ITILfoundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across more »
user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in … coordinate external technical support when necessary. Qualifications & Experience: Previous experience in an IT support role. Familiarity with the client's hardware and software tools. ITILFoundation certification. CompTIA A+ or equivalent certification. Join a company that celebrates diversity and welcomes unique contributions from individuals of all backgrounds. Our more »
for analysis. This may include information on performance stats, breached calls, resources levels, etc. About you: Registered with a relevant informatics professional body. PRINCE2 foundation or demonstrable equivalent experience. Knowledge of NHS organisations & ITIL strategy. Knowledge of relevant NHS standards and legal requirements relating to Information Governance and … Security. Essential: Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience ITILFoundationCertificate or demonstrable equivalent experience Good general knowledge of common hardware and software application Knowledge of: MS Active Directory MS Windows Server MS Exchange If you more »
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL® Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITILFoundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years experience in IT, or ITILFoundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge of Linux and Windows operating systems, SQL Databases In the nice more »