4 of 4 Remote ITIL Service Manager Jobs in the UK excluding London

Service Manager - IT Transformation Location: Glasgow (Hybrid) Salary: Competitive + Benefits Employment Type: Permanent Are you ready to take ownership of a critical IT Service Management function during a major transformation? We're partnering with a forward-thinking organisation in the FMCG space that is investing heavily in technology and data, and they're looking for their … first dedicated Service Manager to shape and lead this journey. Why This Role? This is a rare opportunity to build a service management function from the ground up . You'll introduce ITIL-aligned processes, establish governance, and become the go-to person for incident and change management. If you thrive in dynamic environments and want … to make a tangible impact, this role is for you. What You'll Be Doing Lead Service Management: Design and implement ITIL processes across Incident, Change, Configuration, and Problem Management. Incident & Major Event Ownership: Act as the escalation point for all incidents, including leading Gold Command calls when required. Change Governance: Chair the Change Advisory Board (CAB) and More ❯

Service Manager - IT Transformation Location: Glasgow (Hybrid) Salary: Competitive + Benefits Employment Type: Permanent Are you ready to take ownership of a critical IT Service Management function during a major transformation? We're partnering with a forward-thinking organisation in the FMCG space that is investing heavily in technology and data, and they're looking for their … first dedicated Service Manager to shape and lead this journey. Why This Role? This is a rare opportunity to build a service management function from the ground up . You'll introduce ITIL-aligned processes, establish governance, and become the go-to person for incident and change management. If you thrive in dynamic environments and want … to make a tangible impact, this role is for you. What You'll Be Doing Lead Service Management: Design and implement ITIL processes across Incident, Change, Configuration, and Problem Management. Incident & Major Event Ownership: Act as the escalation point for all incidents, including leading Gold Command calls when required. Change Governance: Chair the Change Advisory Board (CAB) and More ❯

Service Manager - IT Transformation Location: Glasgow (Hybrid) Salary: Competitive + Benefits Employment Type: Permanent Are you ready to take ownership of a critical IT Service Management function during a major transformation? We're partnering with a forward-thinking organisation in the FMCG space that is investing heavily in technology and data, and they're looking for their … first dedicated Service Manager to shape and lead this journey. Why This Role? This is a rare opportunity to build a service management function from the ground up . You'll introduce ITIL-aligned processes, establish governance, and become the go-to person for incident and change management. If you thrive in dynamic environments and want … to make a tangible impact, this role is for you. What You'll Be Doing Lead Service Management: Design and implement ITIL processes across Incident, Change, Configuration, and Problem Management. Incident & Major Event Ownership: Act as the escalation point for all incidents, including leading Gold Command calls when required. Change Governance: Chair the Change Advisory Board (CAB) and More ❯

Service Transition Manager - ServiceNow/ITIL Location: Birmingham (Hybrid) Type: Contract/Interim/Outside IR35 Talent Today are supporting a major client embarking on a large-scale IT transformation. We're looking for a Service Transition Manager who can take a critical programme through to Business-As-Usual , embed robust ITIL processes, and … build a seamless bridge between Project Delivery and Service Operations . What You'll Do Lead the service transition of a complex, business-critical project into BAU. Define, implement, and mature ITIL processes (Change, Incident, Problem, CMDB/config, Release). Own and enhance ServiceNow workflows , configuration, and governance. Ensure all incident tickets, assets, knowledge, and documentation … are fully transitioned to operational teams. Work closely with Project Managers, Service Delivery, and Operational Leads to ensure nothing slips. Establish clear acceptance criteria, service readiness plans, and operational handover packs. Drive improvements across service governance, tooling, and support models. What You Bring Strong background in Service Transition/Service Delivery within complex enterprise environments. More ❯