11 of 11 Remote Incident Manager Jobs in the UK excluding London

Operations and Incident Manager Swindon Hybrid role (x2 days on site per week/x3 work from home) Shift work (info below) In this fast-paced IT technical environment, no two days are ever the same. In this responsible and demanding role, you’ll manage a team of IT specialists on one of our rotating 24-hour shifts … and help lead the resolution of all the organisation’s major IT system incidents. We’re seeking career focused leaders looking for their next challenge: An IT Operations Manager, working onsite within our IT Enterprise Command Centre (ECC), in our Head Office in Swindon As one of the 24x7 shift working Operations Managers you will be responsible for the … soon as you can. What you’ll be doing Operational performance management of specialist teams delivering IT services on a 24x7 basis Act as deputy to the Senior Operations Manager in the event of a major incident at any time on a 24 x 7 basis and make autonomous decisions in the absence of the Senior Operations Manager More ❯

We’re looking for a Senior Incident Response Manager to join our cyber-security team in Reading, UK or Schiphol, NL In this fantastic opportunity, you will work at the forefront of cyber defence operations, delivering Group Security’s and Liberty Global’s wider mission through helping to reduce; the impact of cyber incidents affecting Liberty Global, Retained … Markets and Joint Ventures. You will provide the Subject Matter Expertise to coordinate and drive the response to serious cyber incidents through the best practice Incident Management (IM) life cycle and ensure root cause analysis is performed to support improvement of our controls. You will lead the Cyber Emergency Response Team responsible for ensuring the delivery of the cyber … incident response (CIR) life cycle for serious cyber incidents by ensuring that the relevant parts of the business and partners are engaged and activated to undertake the actions needed to reduce impact on our business. When not responding to incidents, you will help develop our Incident Management and Incident Response capabilities, including writing and maintaining playbooks, assessing More ❯

Major Incident and Problem Manager 6-month contract | £400 per day | Inside IR35 | 1 day per week in Milton Keynes Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes … for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll focus on Leading the response and coordination of major incidents, ensuring services are restored quickly and safely Running post-incident … and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting and maintaining the major incident and problem management framework Providing guidance and training to colleagues on best practice What we’re looking for A strong background in ITIL-based service operations, with a focus More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from La Fosse Major Incident and Problem Manager Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a rapidly changing ServiceNow environment. The opportunity You’ll develop, lead … and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll focus on Leading the response and coordination of major incidents, ensuring services are restored quickly and … safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting and maintaining the major incident and problem management framework Providing guidance and training to colleagues on More ❯

Social network you want to login/join with: Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through … to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll focus on Leading the response and coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management … and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting and maintaining the major incident and problem management framework Providing guidance and training to colleagues on best practice What we’re looking for A strong background in ITIL-based service operations, with a focus More ❯

Major Incident Manager S2 IT Operations Milton Keynes Country: United Kingdom Join our community: IT Operations is the beating heart of Santander, we manage and maintain the IT infrastructure that underpins our critical services. We have a very exciting opportunity as a Major Incident Manager where you are part of a technical team working across complex … ll make: Driving the management of IT Major incidents to minimise disruption to services and restore normal operations for customers and colleagues as quickly as possible. Receiving and documenting incident reports, prioritising, and categorising incidents according to severity and impact. Coordinating with technical teams to diagnose and resolve incidents, escalating critical incidents to higher level support to management. Communicating … with stakeholders and end users regarding incident status and resolution, documenting incident response procedures and best practices. Owning post incident reviews to support root cause identification and prevent recurrence. Contributing to continuous improvement of incident management processes to focus on areas to support a quicker resolution. What you'll bring: Demonstrable direct experience of IT Major More ❯

passionate innovators. Our objective remains unwavering: to elevate business communication to new heights. With ambitious growth plans, we aim to expand our already impressive range of products. The Incident Manager plays a pivotal role in developing and maintaining robust incident management processes throughout our organisation. This position goes beyond merely implementing best practices; it encompasses taking the … across various platforms and regions, championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and enhancing our current framework, collaborating with stakeholders across the organisation to optimise our approach to live incident management. You … delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in our software, customer experience, and communication. Incident Management Process Implementation: Create and implement a resilient incident management process to effectively tackle incidents across our various platforms. Incident Response, Resolution and Communication: Take the helm More ❯

IT Major Incident Manager - 12 month Fixed Term Contract IT Major Incident Manager - 12 month Fixed Term Contract • Lead and coordinate the resolution of critical IT Major Incidents to ensure business continuity • Influence internal and external stakeholders to drive swift incident resolution and service improvement • Hybrid role with 80% homeworking and 20% in Stratford-upon … Avon and out of hours support rota About the role As an IT Major Incident Manager, you'll take charge of managing NFU Mutual's most significant IT incidents, ensuring swift resolution and minimising disruption to business operations. Acting as a key contact for senior stakeholders, you'll work with cross-functional teams through high-pressure situations, making … and deliver timely, accurate communications throughout. Working closely with Problem Management, you'll help prevent future incidents by assisting with establishing root cause and driving continuous improvement through Post Incident Reviews. Your role will also include producing robust reports, being involved in on-boarding new services, maintaining effective knowledge articles, and championing best practices across teams. This is a More ❯

Job Title: Crisis Incident Manager Duration: long-term contract Location: Hybrid We are seeking an experienced Crisis Incident Manager with a proven track record in handling P1 (Priority 1) incidents in fast-paced enterprise environments. The ideal candidate will be responsible for driving the resolution of critical incidents, ensuring minimal business impact, and maintaining clear communication … with stakeholders throughout the incident lifecycle. Key Requirements: Strong experience managing Crisis Incidents (P1 level) end-to-end. Ability to lead cross-functional teams under pressure. Excellent communication and stakeholder management skills. Experience in ITIL processes, escalation management, and post-incident reviews. More ❯

Major Incident Manager TEKsystems Glasgow, United Kingdom We are supporting one of our Glasgow based clients who are looking to onboard a Major Incident Manager for an initial 6 month contract. You will be joining a team that is responsible for critical service restoration through the operational Major Incident Management process. The role requires leading … full recovery, documentation, and monitoring the progress towards resolution for all incidents and potential ongoing problems. This is a fully remote role, supporting a 24/7/365 incident management function. Thus, you will be required to work out of hours/on standby to support incidents and major IT releases. The role involves collaboration with technical teams … and stakeholders through various communication channels to ensure effective service restoration and continual service improvement. Top Skills: 5+ years Major Incident Management experience within Enterprise level environments (500+ users). Strong experience in facilitating the running of an incident end to end. Ability to work on-call weekend work - 1 in 5 weekends. Strong multi-tasking skills. Strong More ❯

Job Tittle: Senior Mac Engineer ( macOS)/Mac Incident manager Location: Leeds (2 days a week on-site) Contract Length: 6 months Contract Type: Temporary Working Pattern: Full Time (40 hours a week) Rate: Highly competitive rate available for suitable candidates Are you ready to take your expertise in macOS to the next level? Our client is on … Proficiency in scripting languages such as Bash, Python, and Terraform for automation and configuration. Innovative Mindset: A demonstrated ability to innovate and challenge conventional enterprise IT approaches. Experienced in incident management and Coding configuration. Certification: JAMF 300 or 400 is essential What You'll Do: Design & Develop: Create innovative, enterprise-grade macOS solutions that enhance user experience. Integrate & Collaborate More ❯