Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Role: LeadServiceDesigner (GDS) Location: Cardiff, Wales. Hybrid Salary: Band 8A (£56,514) Pension : 23.7% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and was twice voted … the UK's Best Place to Work in IT. We are now helping DHCW to find a LeadServiceDesignerlead complex service design projects, set direction, and embed best practice. You'll work closely with service managers and programme directors, influencing design strategy while mentoring and supporting others. Key Responsibilities: Planning & Design Lead design and planning of complex programmes, driving service improvements across the directorate. Collaborate across teams, building networks and turning feedback into lasting solutions. Develop and implement service-wide systems, policies, and processes. Champion simple, effective, user-centred approaches. Finance & Budget Manage and negotiate budgets in complex environments. Produce business cases and assess cost vs. value to ensure More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Main Job Advert LeadServiceDesigner Paying up to £77,740 (national)/£83,957 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for LeadService Designers to join our team in DWP's Working Age Services where you will help … problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Leadservice design for Universal Credit, aligning user needs with departmental objectives, policy outcomes and product strategy. Lead and facilitate collaboration across teams and programmes to define and … evidence led service design concepts. Engage senior stakeholders and influence decision-making and alignment at programme and departmental level. Produce high-quality service design artefacts to communicate your approaches, ideas and recommendations. . Promote best practice and build a strong, open design culture across the teams you work with. Mentor designers and support capability building within the serviceMore ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Main Job Advert LeadServiceDesigner Paying up to £77,740 (national)/£83,957 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for LeadService Designers to join our team in DWP's Working Age Services where you will help … problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Leadservice design for Universal Credit, aligning user needs with departmental objectives, policy outcomes and product strategy. Lead and facilitate collaboration across teams and programmes to define and … evidence led service design concepts. Engage senior stakeholders and influence decision-making and alignment at programme and departmental level. Produce high-quality service design artefacts to communicate your approaches, ideas and recommendations. . Promote best practice and build a strong, open design culture across the teams you work with. Mentor designers and support capability building within the serviceMore ❯
South West London, London, United Kingdom Hybrid / WFH Options
DWP Digital
Main Job Advert LeadServiceDesigner Paying up to £77,740 (national)/£83,957 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for LeadService Designers to join our team in DWP's Working Age Services where you will help … problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Leadservice design for Universal Credit, aligning user needs with departmental objectives, policy outcomes and product strategy. Lead and facilitate collaboration across teams and programmes to define and … evidence led service design concepts. Engage senior stakeholders and influence decision-making and alignment at programme and departmental level. Produce high-quality service design artefacts to communicate your approaches, ideas and recommendations. . Promote best practice and build a strong, open design culture across the teams you work with. Mentor designers and support capability building within the serviceMore ❯
Telford, Shropshire, England, United Kingdom Hybrid / WFH Options
F5
LeadServiceDesigner - £75,000-£90,000 + 5% bonus - UK-wide (Hybrid with travel to 1-2 days per month) Shape the future of public services We're looking for a LeadServiceDesigner to guide the design of complex, user-centred services for a major government department. You'll set the vision … is your opportunity to work on transformational projects where the solution isn't always obvious, but your expertise and creativity will bring clarity and impact. What you'll do Lead complex service design projects from concept to delivery Champion user-centred design and GOV.UK service standards Coach and mentor teams in iterative, hypothesis-driven design practices Plan … decisions Build strong relationships with senior stakeholders and multidisciplinary teams Align user needs with organisational goals in a complex, evolving landscape What you'll bring Proven track record leading service design in government/public services Strong understanding of GOV.UK service standard Expertise in inclusive and accessible design Experience mentoring and coaching design teams Strategic thinking and ability More ❯