Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Social Care Wales
Gwasanaethau, gwnewch gais trwy'r botwm a ddangosir. Mae'r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw'r gwasanaethau a hysbysebir gan Webrecruit. ServiceDesigner Cardiff & Llandudno, Wales (with hybrid working) About Us Social Care Wales provides leadership and expertise in social care and early years in Wales.Our vision is to make … a positive difference to care and support for children, adults and their families and carers.To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.We’re now looking for a ServiceDesigner to join us on a 12 month fixed-term basis (maternity cover). This role … government pension scheme- Flexible work policy- Hybrid working from home and our office as required- Flexible working options, including job share consideration- Family leave policy The Role As a ServiceDesigner, you will deliver our digital strategy, working across Social Care Wales to design user-centred services.Leading end-to-end service design, you’ll tackle complex policy More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
ServiceDesigner £45,000 to 75,000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior ServiceDesigner - (Must Have Public Sector Experience) Location: London (Hybrid) Level: Mid and Senior Levels Available Salary: £40,000 to £75,000 + 10% bonus + benefits (DOE and various levels available) Clearance: Must be eligible … for UK Security Clearance The Opportunity We are looking for a Senior ServiceDesigner to join a cross-functional delivery team working on impactful public sector programmes. In this role, you'll take a lead in shaping user-centred services that support critical systems and improve the lives of citizens. You'll bring design thinking into complex environments … helping align user needs with strategic and technical delivery. The Role As a Senior ServiceDesigner, you will: Lead service design efforts across discovery, alpha, beta, and live phases Plan and conduct research, co-creation, and design activities with users and stakeholders Map end-to-end services and ecosystems to uncover gaps, opportunities, and user pain points More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Building Society Group
Are you an experienced ServiceDesigner looking for your next opportunity to make a difference? Do you want to work in a team where Service Design is more than just Blueprinting? A team that knows that UX design and Service Design work as partners but are not the same thing? Somewhere you can really make a … difference? We are working on a major transformation programme which sees YBS redesigning and digitising our approach across all of our customer facing channels. As a ServiceDesigner in YBS you will be a driving force in designing seamless experiences to drive those changes. We are looking for people who really understand the value end to end service … remote working and some onsite presence in our central Leeds offices. This is a 6-month fixed term contract (with the possibility of extending). About the role As ServiceDesigner , you'll shape the future of our digital services by working collaboratively with stakeholders and designers to come up with innovative ways to meet customer needs and More ❯
ServiceDesigner - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced ServiceDesigner with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with … travel to client sites required on occasion and you will need to hold current security clearance. The Role As a ServiceDesigner you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design … principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Anson McCade
ServiceDesigner Location: Bristol (Hybrid) Salary: Up to £64,000 About the Role A top-tier digital consultancy is seeking an experienced ServiceDesigner to join their team in Bristol. This is a fantastic opportunity to shape high-impact public sector services that align with Government Digital Service (GDS) standards . You’ll work as … teams on large-scale digital transformation projects—designing end-to-end journeys and services that truly meet user needs, while balancing business goals and technical constraints. Key Responsibilities Lead service design activities within cross-functional teams on government and public sector projects Create service blueprints, journey maps, and ecosystem diagrams to visualise and improve services Apply GDS principles … to ensure accessibility, usability, and compliance throughout the service lifecycle Facilitate stakeholder workshops and co-design sessions to drive alignment and shared understanding Collaborate with researchers, content designers, developers, and delivery managers to build user-centred solutions Present findings and design recommendations clearly and persuasively to a variety of audiences Requirements Substantial experience as a ServiceDesignerMore ❯
Senior ServiceDesigner Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior ServiceDesigner to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced ServiceDesigner working in the discipline … sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational problems. • Work to common More ❯
Senior ServiceDesigner - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out … the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality … be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones More ❯
Senior ServiceDesigner - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out … the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality … be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones More ❯
Senior ServiceDesigner - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out … the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality … be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones More ❯
ServiceDesigner - National Crime Agency - SEO Belfast, Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your … About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA … to register after this date and time. Please see our privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your More ❯
ServiceDesigner - National Crime Agency - SEO Belfast, Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your … About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA … to register after this date and time. Please see our privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your More ❯
ServiceDesigner - National Crime Agency - SEO Belfast, Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your … About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA … to register after this date and time. Please see our privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your More ❯
SENIOR ERVICE DESIGNER - SASE & CYBER EXPERIENCE Were URGENTLY looking for an experienced Senior ServiceDesigner to help shape the future of secure connectivity in a major telecom environment . Youll play a critical role in designing and evolving services around Secure Access Service Edge (SASE) . The ServiceDesigner needs network, SASE and Cyber … Security experience. Youll be leading the enhancement of the existing Microsoft Defender for Cloud Apps (MDCA) service model to support the implementation of Dynamic Trust Service Edge (DTSE), enabling modern, cloud-native access with strong Zero Trust principles. KEY RESPOSNIBILITES: Service Design & Operational Modelling Lead the service design for SASE and DTSE capabilities Design and implement … proxies, and Citrix. Establish real-time, posture-aware access policies that adapt to user context, device health, and security posture for dynamic access control. Take ownership of the MDCA service model (including OIT Infra and SSO) and define necessary enhancements. Design operational processes , assess business impact, and model org changes. Work with stakeholders across infrastructure, cloud security, identity, and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A ServiceDesigner here must be More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
SC ServiceDesigner Shape the Future of Public Digital Services Hybrid Remote - Occasional Travel to London, Manchester or Glasgow Up to £55k base Are you a creative and strategic Security Cleared ServiceDesigner ready to make a real difference? Were partnering with a leading digital consultancy renowned for transforming services across the UK and internationally to … find exceptional Service Designers for a high-impact, long-term government project. If youve worked with GDS standards and thrive on designing services that genuinely improve lives, this could be your next big step. Why This Role Stands Out: Flexible Hybrid Work: Mostly remote, with infrequent visits to client HQs in London, Manchester, or Glasgow. Purpose-Driven Projects: Help … Up to £55k plus a clear route to advancement. What Youll Bring: Security Cleared currently - This is a non negotiable GDS Know-How: Hands-on experience with Government Digital Service standards and full end-to-end service design. Visual Storytelling: Able to turn complex journeys into clear, compelling visuals that speak to all audiences. Agile Mindset: Comfortable working More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior ServiceDesigner at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior ServiceDesigner at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯
you passionate about designing services that truly put users first? Do you thrive on solving complex problems and driving meaningful change across organisations? We're looking for a Lead ServiceDesigner to join a transformative HR programme and help shape a seamless, user-centric digital experience. This will be working with a large central government client, so previous … experience is required.You'll be at the heart of a major HR transformation project, working closely with senior stakeholders and cross-functional teams to design and deliver a unified service experience via ServiceNow platform. This is Phase 3 of a multiphase programme, focused on streamlining how employees interact with HR-moving from fragmented contact points (like generic mailboxes) to … a one-stop digital service portal. Key Responsibilities: Lead the design of user-centred HR services aligned with GDS standards Collaborate with senior stakeholders, business analysts, and technical teams Evaluate existing contact routes into HR and redesign them for efficiency and clarity Shape a tiered HR service desk model Translate business needs into intuitive service catalogue experiences More ❯