Join us as a ServiceDesigner We’re looking for a servicedesigner with proven expertise in creating insight-led service blueprints for complex processes and user-centered digital experiences. This is an opportunity to work in an environment where you’ll be challenged, trusted … You’ll be working within cross functional product teams to help deliver best in class solutions for our digital projects. Your role as a ServiceDesigner will see you taking the lead in establishing new ways of working so that we can deliver new products within the Fintech … innovation space. Day-to-day, you’ll be: Designing and mapping service blueprints to address customer needs and improve internal processes Conducting and supporting user research activities (including interviews, surveys, usability testing and data synthesis to identify user needs, pain points and opportunities for improvement Collaborating with product and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate … including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a ServiceDesigner you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. … Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 months PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on ServiceDesigner to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
Lead ServiceDesigner £600-£640/day (Inside IR35) 4-Month Contract - Scope for extension Remote – Occasional travel to a London office We are representing a global consulting firm who are looking for a Lead ServiceDesigner to join their central Design practice for an interim … engagement. You will be working on a project in the HR & People function and will need to analyse the service experience across systems, processes and policies, with a focus on back-stage work. We are looking for: Good experience as a Senior or Lead-level ServiceDesignerMore ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Searchability (UK) Ltd
ServiceDesigner Opportunity to play a pivotal part in a collaborative, cross functional team for a well-established household name and key player in their industry. £70,000 - £80,000 p/a Car or Car allowance monthly up to £7K p/a Private Healthcare Hybrid - Warwickshire … side and your role will involve leading in the Design, Transition and Assurance of their services. You will oversee the production and update of service operating models, technical and architectural governance inclusive of all aspects of governance and regulations. As well as understanding the technical side of IT and … Service Design you will have superb soft skills across communication, planning and being able to discuss with both Technical and non-technical people, crucially you will have demonstrable experience of having done this commercially in the past also. What you will need SME level in Service Design in More ❯
London Wei ghting. Job Des cription What we’re look ing for: We’re looking for a skilled practitioner with significant experience in delivering service design projects. The focus of your role will be to create end-to-end, evidence-based designs for services which are inclusive, accessible and … multidisciplinary teams and clients in the pursuit of inclusive, accessible and planet-friend ly services.Team support and management – You’ll help to support the service design team by inspiring and line managing team members, including overseeing appraisals and professional development.Defining and refining practice – You’ll help to define the … complex and messy! You’re up for leaping into the unknown, supporting our team members and clients to navigate the uncertainty that comes with service transfor mation projectsProactive and autonomous – you can lead the conversation, and look for ways to participat e and add val ue How we work More ❯