London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
Lead ServiceDesigner Up to £60,000 plus great benefits (Work Level 5) 12-month fixed-term contract/secondment (parental cover) Manchester city centre (hybrid) We're open to applications from people who may require flexible working arrangements. You'll have the opportunity to discuss your needs during the interview process and at offer stage. We're … looking for a Lead ServiceDesigner to join our Digital technology & data team on a 12-month fixed-term contract in Manchester. In this role, you'll play a key part in creating services that provide value to our members, working closely with our product teams to make sense of complex systems. Why this role matters At Co … op, we're creating digital products and services that make a real difference to our members, customers, and communities. As a Lead ServiceDesigner, you'll shape how our services work end-to-end, making sure they're inclusive and accessible. Your work will help us build fairer, more effective experiences that provide genuine value for our users. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Triad Group Plc
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary negotiable, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
london, south east england, united kingdom Hybrid / WFH Options
Triad Group Plc
ServiceDesigner Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary negotiable, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a ServiceDesigner at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Capgemini Invent
s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a ServiceDesigner, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a ServiceDesigner You Will Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the … end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside More ❯
Join LOTI as a ServiceDesigner Tackle London’s Biggest Challenges through Service Design Job Title: ServiceDesigner Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a ServiceDesigner to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in … good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI More ❯
london (city of london), south east england, united kingdom
London Office of Technology & Innovation (LOTI)
Join LOTI as a ServiceDesigner Tackle London’s Biggest Challenges through Service Design Job Title: ServiceDesigner Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a ServiceDesigner to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in … good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI More ❯
Join LOTI as a ServiceDesigner Tackle London’s Biggest Challenges through Service Design Job Title: ServiceDesigner Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a ServiceDesigner to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in … good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
newport, wales, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Healthia®
ServiceDesigner - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a ServiceDesigner to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll … Be Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing services via … work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs to changing requirements. What We're Looking For You need 4+ years' service design experience, preferably in health, care or public sector, with proven experience working on service design projects. Strong agile design practices and multidisciplinary teamwork are essential. Previous healthcare More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A ServiceDesigner here must be More ❯
Lead ServiceDesigner - Savings Portfolio Simplification Edinburgh (2 days per week onsite) | 6-month contract | £600 per day (Inside IR35) Are you a strategic ServiceDesigner who thrives on bringing clarity to complexity? This is an opportunity to join a major UK banking group at the heart of a high-profile simplification programme - transforming how millions … leaders, you'll visualise how this simplification impacts customers, colleagues, and the wider digital ecosystem - creating alignment, clarity, and momentum across multiple teams. What you'll do Lead strategic service design across a major product simplification programme, translating complex change into actionable design direction. Collaborate with product partners to shape a cohesive customer experience and support digital portfolio transformation. … Visualise end-to-end journeys, information architecture, and service ecosystems to help stakeholders see the "bigger picture." Bring structure to ambiguity - defining plans, coordinating activity, and proactively driving updates and alignment. Balance design leadership with delivery discipline - combining design thinking, project management, and stakeholder engagement. What we're looking for Proven experience in strategic or lead-level ServiceMore ❯
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior ServiceDesigner to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … collections, and customer growth initiatives. You must be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic Service Design, can present easily to staff and simplify service design into plain English Working within a tight-knit internal agency … model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them More ❯
london (city of london), south east england, united kingdom
Tomorrow Recruitment Ltd | B Corp™
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior ServiceDesigner to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … collections, and customer growth initiatives. You must be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic Service Design, can present easily to staff and simplify service design into plain English Working within a tight-knit internal agency … model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them More ❯
+ Excellent Benefits 🕒 Full-time/Flexible working available (including school pickup hours flexibility) Tomorrow is supporting a leading financial services organisation who are seeking a Senior ServiceDesigner to join their growing in-house design team. You'll play a key role in shaping digital services that are human-centred, insight-driven, and commercially impactful, particularly across … collections, and customer growth initiatives. You must be comfortable to articulate to Exec/C-Suite level leadership, be customer focused, communicate effectively, this is not for a product designer but someone who enjoys doing Strategic Service Design, can present easily to staff and simplify service design into plain English Working within a tight-knit internal agency … model, you’ll collaborate closely with product designers, strategists, and insight colleagues. You’ll use your experience in journey mapping and service blueprinting to redesign how customers interact with financial services, driving measurable improvements across the customer lifecycle. What You’ll Do Lead the design of seamless, insight-led services across multiple touchpoints Redefine customer journeys and translate them More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Accenture
ServiceDesigner Location: Newcastle upon Tyne, UK Salary: Competitive + package (dependent on experience) Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week. Note: The above information relates to a specific client requirement. Accenture is a leading global professional services company … with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: As a servicedesigner you’d be responsible for crafting the complete end-to-end experience of a service. Your role would be to optimise and enhance services to ensure they … not only meet the needs of users but also align with the broader goals of the business. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels. You would work collaboratively with various teams to ensure everyone is aligned and working toward a common vision. By identifying pain points More ❯
ServiceDesigner/Service Architect - Umbrella - Highly Remote - 3 Months Defining Operating Models and Service Requirements Most have outstanding comms/stakeholder skills and be able to be self starting and self contained Working with multiple third parties and need to have experience of working within a large enterprise environment Successful candidate will ideally have some More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
G.Digital
ServiceDesigner 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team is 22-strong, diverse and genuinely one of the most collaborative groups … a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range of stakeholders and clients: You'll be … running workshops and communicating insights to gain alignment and buy-in. 💫 Applying service design and agile methods: It'll be your job to improve digital services, processes and user experiences across both public and private sectors. 💫 Embedding business change management: You'll be ensuring organisational, cultural and people impacts are understood and addressed. 💫 Contributing to business growth: Part of More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
G.Digital
ServiceDesigner 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team is 22-strong, diverse and genuinely one of the most collaborative groups … a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range of stakeholders and clients: You'll be … running workshops and communicating insights to gain alignment and buy-in. 💫 Applying service design and agile methods: It'll be your job to improve digital services, processes and user experiences across both public and private sectors. 💫 Embedding business change management: You'll be ensuring organisational, cultural and people impacts are understood and addressed. 💫 Contributing to business growth: Part of More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
G.Digital
ServiceDesigner 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team is 22-strong, diverse and genuinely one of the most collaborative groups … a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range of stakeholders and clients: You'll be … running workshops and communicating insights to gain alignment and buy-in. 💫 Applying service design and agile methods: It'll be your job to improve digital services, processes and user experiences across both public and private sectors. 💫 Embedding business change management: You'll be ensuring organisational, cultural and people impacts are understood and addressed. 💫 Contributing to business growth: Part of More ❯
Senior ServiceDesigner Location: London preferred, Manchester considered Working pattern: 1 day per week at base location + 1-2 London team days per month (flexibility required as project scales up) Duration: 4 months Rate: (Inside IR35) Experience level: 4+ years in senior design roles Environment: Highly technical, working alongside data engineers and analysts Essential Skills Service … Design Expertise Proven experience designing and delivering complex, large-scale services within central government or similar regulated environments Strong ability to balance user needs with organisational goals Skilled in service mapping, blueprinting, and storyboarding to communicate design intent Confident in service prototyping and transforming concepts into tangible solutions Communication & Facilitation Excellent storytelling and communication skills for diverse audiences … driving collaboration and consensus Strong capability in engaging with and understanding the needs of senior stakeholders Hands-on approach, working closely with interaction designers and delivery teams to realise service designs Technical Environment Strong technical literacy , comfortable working with engineers, analysts, and data professionals Background in or exposure to data-driven projects (highly desirable) Confidence working with numerical and More ❯
Mastek is seeking a Lead ServiceDesigner to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in … Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools Experience in consultancy Coaching, mentoring, or management experience … of UCD/design teams Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard Sector experience in healthcare is a bonus Experience of operational delivery is a bonus Skills: Strong stakeholder management and communication skills, with the ability to gain buy-in for approach Strong facilitation skills More ❯