First Line IT Support Analyst - Legal Technology (Law Firm)
Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Latcom
Job Responsibilities First point of contact for all support queries relating to the legal tech products. Logging of requests and problems. End to end resolution of simple issues and escalation of complex issues to the appropriate Knowledge Engineer. Preparation of team knowledge bank documentation and gathering of information to … knowledge share with team Reporting and general maintenance of the Legal Tech products. Skills Required 1-2 years' experience of Desktop Support/Service Desk Analyst, Legal Technology would be a bonus! Strong knowledge Microsoft Office 365 iManage, HighQ, Bryter, Contract Express, DocuSign or Luminance This role more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted: