ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. Support and manage customer environments including Active Directory, Exchange Online … monitor systems to identify potential issues and recommend improvements. Participate in an on-call rota (where applicable) to ensure high service availability Knowledge, Skills & Experience: Essential: Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. Windows Server and … manage priorities in line with SLAs. Willing to join an on-call rota. A full driving licence Desirable: Experience with telecoms systems (VoIP/SIP/hosted PBX). Microsoft, CompTIA, or Cisco certifications (e.g. MCSA, Azure Fundamentals, CCNA). Experience working for an MSP or IT services provider. If you feel you have the necessary skills and experience More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Nextech
industries. Key Responsibilities Provide 3rd line technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades, and migrations for client systems. Work closely … Experience Proven experience in a 3rd Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper-V). Excellent troubleshooting … communication, and client-facing skills. Desirable Relevant certifications (Microsoft, CompTIA, VMware, or similar). Exposure to backup, DR, and monitoring tools (Veeam, Datto, SolarWinds, etc.). Scripting or automation skills (PowerShell preferred). Why Join Us? Competitive salary up to £45,000. Hybrid working and flexible schedule. Paid training and certification support. Friendly, collaborative team culture with real progression More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
AWD online
of hardware and software issues, ensuring client satisfaction through clear communication and timely resolutions. Working as a 1st Line IT Support Engineer, you will gain exposure to Windows, macOS, Microsoft 365, Azure AD and Intune, developing your skills across cloud and cybersecurity technologies in a supportive, growth-focused environment. APPLY TODAY Ready to make your next career … customer service through professional communication, timely updates, and useful guidance to end users Identify recurring issues and actively contribute to service improvements and process optimisation initiatives Engage in ongoing Microsoft certification training – from Modern Desktop and Intune to Azure platforms – so you’re always ahead of the curve CANDIDATE REQUIREMENTS Proven Experience: Previous experience in IT support … ideally within a managed service provider (MSP) environment Technical Knowledge: Familiarity with ITIL practices, Active Directory, Azure AD, and Microsoft 365 Certifications: Microsoft certifications such as AZ-900, MS-900 or SC-900 desirable Problem-Solving Skills: Able to work well under pressure and prioritise effectively Customer Service: Excellent communication and interpersonal skills with a client-first approach More ❯
opportunity to join a fast-growing Managed Service Provider during an ambitious period of expansion. As a Senior Project Engineer , you'll play a pivotal role in delivering innovative Microsoft Cloud solutions - enabling clients to modernise, secure, and scale their digital environments. You'll work closely with customers to design, propose, and implement tailored solutions across Microsoft … thrive in client-facing environments and are comfortable leading conversations around modern workplace transformation, data protection, and cloud security. You will bring: 3+ years of hands-on experience in Microsoft 365 and Azure solutions Proven understanding of Microsoft 365 Security, Modern Workplace, and Identity Management Strong technical background in Exchange Online, SharePoint, Teams, and Intune Expertise … in Microsoft Purview, including Information Protection, DLP, and Data Retention Experience configuring and managing Active Directory, Entra ID, and Windows Server environments Strong communication skills with the ability to build trust with clients and internal teams A "Humble, Hungry, and Smart" mindset - driven, collaborative, and emotionally intelligent Advantageous experience: Working within an MSP environment Configuring environments for AI tools More ❯
Certifications** Much More Essential Skills: ** Windows Server** VMWare/Hyper-V** Office 365/Azure** Networking – Firewalls/Routers/Switches/VoIP** Backup Experience** PowerShell Scripting** MDM Intune The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. More ❯
North Yorkshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
Windows 11 (On-premise domain & Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months More ❯
system stability and uptime. Managing a small team of 2, mentoring them and providing direction, coaching and escalation support. System & Infrastructure ie monitor infrastructure, including Azure, Intune, Microsoft 365 and networking. Ensure regular patching, updates and endpoint compliance. Support the deployment and testing of configuration and policy changes. Service Delivery ie own the service delivery KPIs, and … Candidate Were looking for the following in the successful candidate: Solid, progressive experience in IT operations or Service delivery in a 200-500 user Organisation. Hands on experience with Microsoft 365, Azure AD/Entra ID and Intune endpoint management (or very close experience to this) Understanding of networking fundamentals, patch management and system monitoring. Practical knowledge More ❯
Chandler's Ford, Eastleigh, Hampshire, England, United Kingdom
Hartley Resourcing
system stability and uptime. Managing a small team of 2, mentoring them and providing direction, coaching and escalation support. System & Infrastructure – ie monitor infrastructure, including Azure, Intune, Microsoft 365 and networking. Ensure regular patching, updates and endpoint compliance. Support the deployment and testing of configuration and policy changes. Service Delivery – ie own the service delivery KPIs, and … We’re looking for the following in the successful candidate: Solid, progressive experience in IT operations or Service delivery in a 200-500 user Organisation. Hands on experience with Microsoft 365, Azure AD/Entra ID and Intune endpoint management (or very close experience to this) Understanding of networking fundamentals, patch management and system monitoring. Practical knowledge More ❯
Birmingham, West Midlands, England, United Kingdom
Clearwater People Solutions Ltd
EUC and M365 services. Drive sprint-based work management within the team, to assist in consistent delivery across the function Develop and implement strategies to optimize the use of Microsoft 365 tools across the organization. Act as the primary point of contact for all M365 modern workplace initiatives, collaborating with IT leadership and key stakeholders. Oversee deployment, configuration, and … management of MicrosoftIntune for device provisioning and policy enforcement Lead the management and governance of collaboration tools, including Microsoft Teams, SharePoint, OneDrive, and Viva. Define best practices and policies for usage, security, and governance across the M365 ecosystem. Key Experience for the Modern Workplace Lead 5+ years of experience managing enterprise M365 deployments for large … userbases, 3+ years leading cross-functional technical teams working across the Microsoft workplace ecosystem. Strong and autonomous leadership skills, managing all levels of technical expertise and delivery in cross-functional teams. Strong technical expertise in Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Online. Please apply as directed More ❯
Glasgow, Scotland, United Kingdom Hybrid/Remote Options
Be-IT
team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: Windows Server (2016–2022), Active Directory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware, Hyper-V Scripting: PowerShell, Bash, Python (preferred) Backup & DR: Veeam … troubleshooting skills and a calm approach under pressure. Strong communication skills with both technical and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving More ❯
and/or Citrix. Deep knowledge of Azure (Entra, Networking, Firewall, DNS). CI/CD pipelines (ideally Azure DevOps) and IaC (Terraform preferred). PowerShell scripting expertise. Intune MDM and configuration profile experience. RSAT tools, Active Directory, and GPO familiarity. Application deployment and package management skills. Clear documentation and architecture design capabilities. Diagnostic and troubleshooting mindset. If More ❯
transitioning to Intune. Delivering clear, friendly communication to users at all levels. Handling License and Asset management. Technical skills and experience of the IT Support Engineer: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding More ❯
Walsall, England, United Kingdom Hybrid/Remote Options
CET UK
CET is looking for a Senior Technical Engineer to join our growing Technology team and help strengthen and secure our Microsoft 365 and Azure environments. This is a hands-on, second-line support role at the core of a modern, cloud-first business focusing on security, resilience, and continuous improvement. You’ll be the go-to expert for Microsoft … forward-thinking team, we’d love to hear from you. What You’ll Be Doing Deliver expert 3rd line support for internal systems and services. Administer and optimise the Microsoft 365 stack (Exchange Online, SharePoint, Teams, Intune, OneDrive). Act as a key escalation point for critical incidents, ensuring swift resolution and root cause analysis. Monitor system … and train 1st and 2nd line support staff to elevate service quality. What You’ll Bring Essential Skills: Proven experience in 3rd line support with a strong focus on Microsoft 365 and Azure. Deep knowledge of Azure AD, MFA, SSO, Conditional Access, and Identity Management. Hands-on experience with Microsoft Defender, Sentinel, Purview, Log Analytics, and Azure Backup More ❯
Stroud, England, United Kingdom Hybrid/Remote Options
Ecotricity
we don’t expect you to have all those here, so don’t be put off. Training is available to develop these skills. Public Cloud Security Tooling - Azure & AWS Microsoft 365: Intune, Entra ID, Defender suite of tools inc. Sentinel, Purview suite of tools, Exchange Online, SharePoint, Teams VMware Server and Storage Hardware MicrosoftWindows Operating More ❯
a newly merged organisation by delivering robust IT infrastructure and operational excellence across cloud services, business applications, and core networking systems. You'll lead the management of a new Microsoft 365 tenant, ensure system availability, performance, drive compliance and security. This role involves hands-on support, collaboration with external partners, and the implementation of governance and security protocols. Key … Responsibilities: Administer Microsoft 365, Azure, Intune, and Entra ID environments. Support infrastructure standardisation and performance optimisation. Manage DNS, DHCP, and core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and … Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge (Wi-Fi, VPN, LAN/WAN). Experience with endpoint management and cloud security tools. Excellent communication and problem-solving skills. Microsoft certifications preferred; Cisco Meraki experience desirable. If this sounds like the role for you, we want More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
MFK Recruitment
Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer role within an MSP or security-focused IT environment, supporting multiple clients and environments. Strong knowledge of Microsoft technologies (Azure, Microsoft 365, SharePoint, Intune/Entra) with a focus on security configuration, hardening and monitoring. In-depth understanding of networking, firewalls, VPNs, Windows Server … assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft Certified: Azure Administrator/Solutions Expert CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company More ❯
Nottingham, England, United Kingdom Hybrid/Remote Options
Klipboard
and develop the services we provide, as it continuously improves and evolves. Key Responsibilities: Provide exceptional network, hardware and software/application support to our employees via Email, Telephone, Microsoft Teams and in person. Document IT processes, procedures, and solutions for use by others. Work with the team and other departments to assist in developing automated ITSM processes. Provide … commensurate with the role. Skills, Knowledge and Experience: Essential Excellent communication and interpersonal skills. Proven experience as an IT Support Analyst or similar role covering: Windows 11 Active Directory Microsoft 365/Entra End user device deployment and management Ability to investigate unfamiliar problems and generate an effective solution in a systematic and logical manner As well as being … work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoftintune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company Info You may also have seen from our recent posts that we More ❯
Workplace Engineer to join their team. The Senior Modern Workplace Engineer will be responsible for the design, implementation, and support of Modern Workplace solutions, with a particular focus on Microsoft 365 and associated technologies. The successful candidate will act as a senior point of escalation, provide technical leadership, and ensure projects are delivered to high standards. Key Responsibilities Provide … advanced support of Microsoft 365 services (Entra ID, Intune, Teams, SharePoint). Act as the technical escalation point for complex incidents and service requests. Deliver client-focused solutions that align with security and compliance best practices. Support migration and adoption projects across modern workplace platforms. Implement Conditional Access policies for secure access control Your Skills and Experience … Strong experience with Microsoft 365, Intune, Teams, SharePoint, and related services. Excellent knowledge of Microsoft Defender, Sentinel & Azure AD Knowledge of PowerShell scripting Excellent problem-solving and communication skills. Relevant certifications (MS-500, SC-200, SC-300,AZ-500) desirable. More ❯
Workplace Engineer to join their team. The Senior Modern Workplace Engineer will be responsible for the design, implementation, and support of Modern Workplace solutions, with a particular focus on Microsoft 365 and associated technologies. The successful candidate will act as a senior point of escalation, provide technical leadership, and ensure projects are delivered to high standards. Key Responsibilities Provide … advanced support of Microsoft 365 services (Entra ID, Intune, Teams, SharePoint). Act as the technical escalation point for complex incidents and service requests. Deliver client-focused solutions that align with security and compliance best practices. Support migration and adoption projects across modern workplace platforms. Implement Conditional Access policies for secure access control Your Skills and Experience … Strong experience with Microsoft 365, Intune, Teams, SharePoint, and related services. Excellent knowledge of Microsoft Defender, Sentinel & Azure AD Knowledge of PowerShell scripting Excellent problem-solving and communication skills. Relevant certifications (MS-500, SC-200, SC-300,AZ-500) desirable. More ❯
Hampshire and Sussex (a company van is provided for these visits). Day-to-day, you'll be responsible for: Providing 2nd Line support across a wide range of Microsoft technologies. Delivering excellent customer service both remotely and on-site. Troubleshooting, diagnosing, and resolving escalated technical issues. Supporting project delivery and system upgrades. Spotting opportunities to add value for … just as comfortable supporting clients remotely as you are working on-site, always delivering with professionalism and a customer-first approach. Key skills and experience include: Strong knowledge of Microsoft technologies: Windows Server & Windows 10/11 Microsoft 365 (Exchange Online, SharePoint, Teams) Azure AD & Azure services Intune & Endpoint Manager Active Directory, Group Policy, DNS, DHCP More ❯
City Of Bristol, England, United Kingdom Hybrid/Remote Options
Logiq
sites around the UK and remote working. Key Responsibilities Infrastructure & Network Design, implement, and maintain secure on-premises network architectures, including firewalls, VPNs, IDS/IPS, and segmentation controls. Microsoft Platform Security Design and harden Microsoft Operating Systems (Server and Desktop) and Group Policies to enforce robust security baselines. Authentication & Access Control Configuration of Active Directory. Deploy and … Core Duties Design, build, configure and document secure networks and system architectures both on-premises and cloud. Client-side application deployment and migrations. Implement and enforce security baselines across Microsoft platforms. Manage authentication, access control, and endpoint protection solutions. Provide technical input into security policies and compliance audits. What We’re Looking For Required Proven design and implementation experience … with on-premises infrastructure. Strong knowledge of Microsoft technologies (Windows Server/Desktop, Active Directory, Group Policies, WSUS, Certification Authority). Hands-on experience with MFA solutions, virtualisation platforms, and network security appliances. Understanding of SIEM operations, vulnerability management, and endpoint protection. Familiarity with recognised security frameworks (ISO 27001, NIST, CIS, Cyber Essentials). Excellent problem-solving skills and More ❯
support across desktop, mobile, office applications and business systems Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer MicrosoftIntune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally More ❯
Altrincham, Cheshire, England, United Kingdom Hybrid/Remote Options
Reed
support across desktop, mobile, office applications and business systems Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer MicrosoftIntune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally More ❯
Altrincham, Greater Manchester, Hale, United Kingdom Hybrid/Remote Options
Reed Technology
support across desktop, mobile, office applications and business systems Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer MicrosoftIntune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally More ❯
Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot (SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal). Excellent time management More ❯