our clients and internal systems while mentoring our 1st and 2nd line engineers. Key Responsibilities: Configure and install various network devices and services (Draytek, Netgear, HP) Perform network maintenance and system upgrades using our Remote Management and Monitoring platform (RMM) Provide Level 2 and 3 support and troubleshooting to resolve more »
knowledge of Windows Server, Windows 10/11and Office 365. Knowledge of any of the following: Spiceworks, ERP systems, Veeam, VLAN, VOIP, PowerShell, Sophos, NETGEAR, Ubiquiti, Routing would be advantageous but is not essential. Practical experience and knowledge of security software and cybersecurity best practices. Strong problem-solving and trouble more »
Technical proficiency in troubleshooting Windows operating systems, Microsoft Office Suite, hardware peripherals, and networking concepts. Knowledge of Hyper-V, Clod solutions, watchguard, HPE and NetGear switches. To be considered for the role of 2nd Line Support you will need to demonstrate the following skills and experience: 2nd line support experience. more »
networks, they are working on the next generation of network optimisation, and working on the cutting edge of networking software with the likes of NetGear and more. A GitHub portfolio (or other examples of your code) is crucial for this interview process. It is important that you can demonstrate a more »