Information Technology Support Specialist
- Hiring Organisation
- Careers Plus
- Location
- Gateshead, England, United Kingdom
improvement of technology services. Key Responsibilities Provide first-line technical assistance to end-users via phone, email, or in-person, covering hardware, software, and network issues. Troubleshoot and resolve technical problems with minimal disruption to business operations. Install, configure, and maintain computer hardware, software, and peripherals (printers, scanners, etc. … . Assist with network management and troubleshooting, including LAN, WAN, and internet connectivity. Create and maintain accurate documentation of technical issues and solutions. Support onboarding and provide user training on IT systems and best practices. Qualifications & Experience Minimum of 2 years’ experience in IT support or a similar ...