1 to 25 of 128 Remote Performance Metrics Jobs in the UK excluding London

trends Presenting designs through storytelling, advocating a client-first mindset to senior stakeholders and influencing high-level decisions Partnering with researchers and product leads to analyse user feedback and metrics, validate and iterate solutions to inform design direction Setting the bar for design standards across the team, embedding best practices, user-centred thinking and empathy Mentoring junior researchers and … end design, interaction modeling, microcopy, and visual design Strong attention to detail and user empathy balanced with business and technical feasibility Good understanding of usability, accessibility, user psychology, and performance metrics Experience collaborating with and influencing C-suite or senior leadership Strong communication, facilitation, and storytelling skills Experience mentoring and nurturing a team of designers and contributing to … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performance metrics and latest industry trends Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum More ❯

to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performance metrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performance metrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯

to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performance metrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performance metrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯

to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performance metrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performance metrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯

to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performance metrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performance metrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯

to-end design, interaction modelling, microcopy, and visual design Systems thinker with a track record of improving and scaling design maturity Deep understanding of usability, accessibility, user psychology, and performance metrics Experience collaborating with and influencing C-suite or senior leadership Deep understanding of product development processes, design thinking, and agile methodologies Strong communication, facilitation, and storytelling skills … in Product Design, UX/UI Design or related field Experience working in enterprise or multi-platform (web, mobile, service) environments Good knowledge of accessibility, inclusive design, user psychology, performance metrics and latest industry trends Interview process The interview process for this role will include one stage with a task. Working Schedule This role is based in our More ❯

key in the BAU function of our business, as well as provide the clarity that enables sustainable delivery against our strategic ambitions across a multi-site, regulated environment. The Performance Insights & Optimisation Lead sits within the Resource Planning, Optimisation & Operational Excellence centre within our refreshed Shared Service capability and supports the broader team in enabling consistent and more efficient … and effective operations. What you'll be doing Own the analysis of operational and performance data to generate insights that inform decision-making and service improvements. Proactively analyse performance trends across CS&O, identifying focus areas and opportunities for improvement, driving engagement with the area owners. Own the performance reporting frameworks, identifying and delivering against opportunities for … with technology teams. Drive timely reporting and insight provision across the operational areas, applying automation where relevant, to drive quick business decisioning. Provide monitoring and reporting support associated to performance-related benefits from strategic transformation initiatives. Collaborate with various Business Areas and CIO to ensure the data and associated insights, as well as tooling are valid, and fit for More ❯

the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performance metrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯

the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performance metrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯

the Power BI roadmap, delivering user-focused reporting solutions aligned with strategic goals. Ensure technical consistency, high-quality documentation, and effective stakeholder engagement. BI Tool Optimisation: Optimise Power BI performance through advanced data modelling, efficient queries, and continuous monitoring. Proactively identify and resolve performance issues in collaboration with IT. Data Maturity and Culture: Support organisational data maturity initiatives … strong stakeholder relationships. Innovation and Best Practice: Stay up to date with emerging BI technologies and methodologies, advocating for innovative approaches to improve access to and use of data. Performance Monitoring: Analyse and evaluate performance metrics, reporting against objectives and KPIs, and ensuring timely corrective action when required. Requirements – Essential/Desirable Proven experience as a BI More ❯

Develop and maintain awareness of process efficiency opportunities Support and lead specific activities to improve IT service delivery processes Identify and address service deficiencies through root cause analysis Implement metrics and KPIs to measure and drive service improvement Champion best practices and innovative approaches to service management IT Service Reporting and Management Produce comprehensive service reports in appropriate formats … within agreed timeframes Work collaboratively with stakeholders to refine and enhance reporting processes Interpret complex data sets and communicate insights effectively to technical and non-technical audiences Monitor service performance against SLAs and implement corrective actions as needed Ownership and Initiative Take full ownership of issues and incidents until resolution or appropriate handover Demonstrate proactive problem-solving and decision … problem-solving skills with data-driven decision-making capabilities Excellent interpersonal and communication skills for engaging with stakeholders at all levels Experience with IT service reporting, SLA management, and performance metrics Understanding of modern IT infrastructure including cloud services, networking, and security principles Ability to balance technical requirements with business priorities Preferred Skills and Qualifications Bachelor's degree More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service More ❯

related field. Strong interest in data and financial analysis. Confidence working with Excel ; familiarity with SQL, Python , or Power BI is a plus. Basic understanding of financial reporting and performance metrics. Analytical mindset with high attention to detail. Strong verbal and written communication skills. What’s on Offer: £25,000 – £30,000 per annum , based on experience and skill More ❯

incident response, and vulnerability management capabilities. This senior role, reporting directly into the CISO is accountable for driving the strategic direction of Arm's Detect & Response function, delivering outstanding performance and ensuring we are resilient against an evolving threat landscape! In addition to operations, you will lead cyber crisis management, C-Suite level stress testing, team development, and top … Provide strategic input and collaborate with IT, Enterprise Security, and business leadership to inform security roadmaps, governance, and operating models. Maintain a balanced, comprehensive framework of processes, governance, and performance metrics (e.g., SLAs) for operations. Coordinate security testing, audit, governance, and operational reporting. Champion a culture of continuous learning, training, and professional development across the team, including handling … wellbeing and performance for an agile, high-impact environment! Maintain awareness of internal and external technology development, particularly across emerging AI use, enabling continuous improvement and innovation. Required skills and experience: 10+ years of experience in a security role focused on the entire threat lifecycle with demonstrated experience designing and implementing Security Operations strategies within a sophisticated enterprise and More ❯

services while driving innovation through automation and continuous improvement. What You'll Do Leadership & Team Management Lead, coach, and develop a high performing Database Administration team. Set clear priorities, performance metrics, and ensure on time, on budget delivery. Foster a culture of innovation, collaboration, and technical excellence. Database Strategy & Operations Oversee cloud native and hybrid database systems to … meet business goals. Direct cloud migration and optimisation strategies, ensuring efficiency and scalability. Manage licensing costs and database system budgets effectively. Performance, Security & Resilience Guarantee database availability, integrity, and compliance with internal and external standards Maintain robust backup, recovery, and disaster recovery plans. Ensure adherence to ISO27001 and internal governance frameworks. Automation & Infrastructure as Code Drive automation and CI … multi discipline teams. Strong leadership, mentoring, and stakeholder management skills. Strategic thinker with a passion for innovation, automation, and data integrity. Expertise in relational and non relational databases, including performance tuning and optimisation. Solid understanding of database security, modelling, and recovery practices. Excellent problem solving and communication skills. Technical Environment Experience with some of the following would be highly More ❯

key suppliers to ensure quality, cost-effectiveness, and innovation. Contract Negotiation: Lead negotiations for contracts and agreements with suppliers, ensuring favourable pricing, terms and conditions and specifications, deliverables and performance metrics are clear and can be easily quantified. Contract Development : Work with the legal function to construct the necessary contractual arrangements for contracts to ensure all contractual terms … capital are directed through the Procurement function. Risk Management: Identify and mitigate risks associated with the procurement of the corporate services categories, including supply chain disruptions and compliance issues. Performance Monitoring: Monitor supplier performance and implement improvement plans as necessary to ensure service levels and contractual obligations are met. Cost Savings: Identify and implement cost-saving opportunities within … designated categories through strategic sourcing and supplier management and ensure all negotiated gains and cost savings are tracked, measured, and delivered. Reporting: Prepare and present regular reports on category performance, savings achieved, and market trends to senior management. Supplier Management : Manage the relationship of key category suppliers and mediate issues between stakeholders and suppliers as required. Leadership: Develop and More ❯

key suppliers to ensure quality, cost-effectiveness, and innovation. Contract Negotiation: Lead negotiations for contracts and agreements with suppliers, ensuring favourable pricing, terms and conditions and specifications, deliverables and performance metrics are clear and can be easily quantified. Contract Development : Work with the legal function to construct the necessary contractual arrangements for contracts to ensure all contractual terms … capital are directed through the Procurement function. Risk Management: Identify and mitigate risks associated with the procurement of the corporate services categories, including supply chain disruptions and compliance issues. Performance Monitoring: Monitor supplier performance and implement improvement plans as necessary to ensure service levels and contractual obligations are met. Cost Savings: Identify and implement cost-saving opportunities within … designated categories through strategic sourcing and supplier management and ensure all negotiated gains and cost savings are tracked, measured, and delivered. Reporting: Prepare and present regular reports on category performance, savings achieved, and market trends to senior management. Supplier Management : Manage the relationship of key category suppliers and mediate issues between stakeholders and suppliers as required. Leadership: Develop and More ❯

key suppliers to ensure quality, cost-effectiveness, and innovation. Contract Negotiation: Lead negotiations for contracts and agreements with suppliers, ensuring favourable pricing, terms and conditions and specifications, deliverables and performance metrics are clear and can be easily quantified. Contract Development : Work with the legal function to construct the necessary contractual arrangements for contracts to ensure all contractual terms … capital are directed through the Procurement function. Risk Management: Identify and mitigate risks associated with the procurement of the corporate services categories, including supply chain disruptions and compliance issues. Performance Monitoring: Monitor supplier performance and implement improvement plans as necessary to ensure service levels and contractual obligations are met. Cost Savings: Identify and implement cost-saving opportunities within … designated categories through strategic sourcing and supplier management and ensure all negotiated gains and cost savings are tracked, measured, and delivered. Reporting: Prepare and present regular reports on category performance, savings achieved, and market trends to senior management. Supplier Management : Manage the relationship of key category suppliers and mediate issues between stakeholders and suppliers as required. Leadership: Develop and More ❯

with ERP and eCommerce platforms Define, document, and optimise CRM processes, user journeys, and data flows Provide training, onboarding materials, and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking More ❯

you'll be at the heart of our operations, ensuring seamless project delivery across multiple workstreams. Your key responsibilities include: Leading PMO services and enhancing governance frameworks Overseeing reporting, performance metrics, and financial tracking Mentoring and coaching PMO team members for growth Driving continuous improvement initiatives and automation What We're Looking For: Significant PMO experience in complex More ❯

Quarterly review and reporting on client activity Lead client engagement calls and business reviews. Document and manage all action/project plans within assigned accounts. Define and utilize key performance metrics. Track and analyze the progress and overall strategic direction for client accounts. Prepare and deliver quarterly (QBR) and annual (ABR) client business reviews. Administrative Maintain activity records in More ❯

Issue Resolution: Act as the customer's advocate within the organization to resolve issues promptly. Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction. Provide regular reports and insights to management on customer … or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. A minimum of 8 GB RAM. Backup Device Must meet or exceed the performance of an Intel Core i3 processor. Must be functional during power interruptions. A functioning webcam. A noise canceling USB headset. A quiet, dedicated home office space. Peripherals and Workspace More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills/requirements Strong experience in managed services, cloud hosting … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift More ❯

the Manchester office) Clear progression path into Account Management or Business Development Opportunity to work with leading IT vendors and a fast-growing MSP Support from a collaborative, high-performance sales environment Direct exposure to senior leadership, including the Chief Growth Officer Responsibilities of the SDR Team Lead Identify, research, and target new business opportunities within strategic accounts Nurture … sales and pre-sales teams Maintain accurate pipeline and activity data within Salesforce Lead, coach, and motivate a small team of SDRs to hit KPIs and drive results Monitor performance metrics, provide feedback, and continuously improve sales effectiveness Collaborate with sales leadership to refine prospecting strategies and maximise conversion rates Support the Chief Growth Officer with regular updates … on pipeline progress and team performance Skills & Experience Needed for the SDR Team Lead Minimum 2+ years’ experience in business development, lead generation, or SDR roles Proven background working within a Managed Service Provider (MSP) Strong understanding of IT vendors and solutions (e.g., Cisco, Avaya, HPE, Extreme, etc.) Demonstrable experience leading or mentoring a sales team — including KPI management More ❯