1 to 25 of 41 Remote Performance Metrics Jobs in the UK excluding London

leadership teams. Sales Strategy Support - Collaborate with sales teams to develop targeted strategies, support pitches with data-driven insights, and contribute to proposal development. Performance Analysis - Monitor and analyze sales performance metrics, identifying patterns and opportunities for improvement. Adhoc Analysis - Perform specialised analyses to support specific sales ...

Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre … hybrid working model, allowing the successful candidate to work onsite for four days and one day from home, provided individual service levels and performance metrics are met post-training. If you are ready to take on this challenge and grow your career in IT support, we encourage ...

Implementation to ongoing Production support Committed to continuous improvement of internal processes to ensure seamless execution and client satisfaction. Monitor and report on key performance metrics for user engagement, ensuring alignment with clients key performance indicator. Skills And Qualifications The ideal candidate will possess some combination … roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About ...

Minimum of four years in technical support and three years in a leadership role. Strong background in incident and problem management, service delivery, and performance metrics such as SLAs and KPIs. Experience managing hybrid support teams and familiarity with IT service management frameworks like ITIL. Technical expertise ...

change, service request, capacity, and availability management. Advanced skills in tools such as Excel, Power BI, or similar analytics platforms. Experience designing KPIs and performance metrics to measure service delivery and vendor performance. The ability to present complex data clearly to both technical and non-technical audiences. ...

hesitant or unsure about changes. Develop business cases for proposed continuous improvement. Track, report, and communicate progress and outcomes via reports and performance metric tracking. Analyse and interpret data using reports and statistical techniques to provide insights to the department. Rigorously interrogate data and assumptions to ensure accuracy ...

Solutions Advisers) who are responsible for platform configuration and optimisation Champion a collaborative and innovative environment, supporting continuous learning and setting clear goals and performance expectations whilst coaching and developing your team Build team capability in platform technical skills, customer journey thinking, and data-driven decision making Stakeholder Management … managing change effectively to ensure smooth adoption Liaise with Tech and Product leads to deliver initiatives that drive both customer satisfaction and operational efficiency Performance & Commercial Impact Monitor and improve platform performance metrics including contact rates, resolution times, and self‐service adoption Enhance colleague experience by streamlining ...

JobAs CRM Data Analyst, you will use customer and campaign data from CRM and digital channels to drive personalisation, smarter lifecycle marketing and continuous performance improvement. You will Build and maintain CRM performance dashboards in Power BI or Looker Studio to track engagement and conversion across the lifecycle … data analysis, ideally within an agency Strong SQL and Power BI skills plus experience with Python or R for modelling Excellent knowledge of CRM performance metrics, customer segmentation and attribution Great storyteller who can translate complex data into clear recommendations for non-technical teams Comfortable managing multiple projects ...

smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will be responsible for both the operational and technical performance of our service desk. You'll mentor and develop the team, manage escalations, and work closely with clients and internal stakeholders to deliver … enhance helpdesk processes, documentation, and workflows. Project Involvement: Support and lead elements of IT projects, deployments, and system upgrades. Reporting & KPIs: Monitor team performance metrics and provide management reports on service levels and client satisfaction. About You We're looking for a proactive, hands-on leader with ...

staff and end-users on all aspects of Workday functionality to ensure effective utilisation. Develop detailed reports and conduct analytics to track key HR performance metrics, offering insights and recommendations for ongoing improvement. What you bring: To excel as HRIS Manager, your background should demonstrate deep familiarity with … delivering tangible benefits for both HR teams and wider business functions. In-depth understanding of core HR processes including recruitment, onboarding, compensation management, performance tracking, and career development. Strong analytical skills combined with problem-solving abilities that enable you to interpret data effectively and recommend actionable improvements. Excellent interpersonal ...

collaborative environment that encourages team innovation and problem-solving. Develop and implement strategies to enhance service delivery and operational efficiency. Monitor project progress and performance metrics to ensure alignment with goals. Engage with stakeholders to gather feedback and drive continuous improvement. Lead training and development initiatives to enhance ...

engineers, oversee daily operations, and ensure SLA excellence across a diverse client base. Youll be instrumental in shaping processes, mentoring staff, and driving technical performance in a company that truly values innovation, collaboration, and growth. Required Skills: Proven experience as a Service Desk Manager/Team Leader within … delivery, and escalation management Solid technical understanding of Microsoft 365, Azure, networking, and infrastructure Excellent leadership, coaching, and communication skills Ability to manage workloads, performance metrics, and client relationships remotely Strategic thinker confident implementing new ideas and improving service efficiency Exclusive Benefits: £40,000 - £50,000 Salary Fully ...

align with business goals. You'll play a critical role in enabling organisational effectiveness, simplifying structures, powering leaders, growing talent, and fostering a high-performance culture. If you're passionate about driving transformation, embedding cultural change, and delivering sustainable growth through innovative people strategies, we want to hear from … plans to ensure the right talent is in place at the right time. Culture Building: Drive engagement strategies that enhance colleague experiences while embedding performance metrics to foster continuous improvement. Data-Driven Insights: Use data and market trends to inform decision-making, measure organisational effectiveness, and deliver operational ...

onboard new sellers into the Square ecosystem Provide coaching, guidance, and insights to improve contractor effectiveness and confidence in the field Monitor seller acquisition performance and ensure contractors have the tools necessary to meet their targets Maintain accurate tracking of all Independent Contractor activity and performance metrics ...

leveraging LinkedIn and other platforms to engage prospects. Quick learner, adaptable to change, and comfortable in a fast-paced environment. Motivated by targets and performance metrics. Proactive and ownership-driven, eager to make an impact. Additional Information Competitive Salary, with comprehensive range of Flexible Benefits. Bonus plan based upon ...

documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend … VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious ...

digital campaigns across paid search, paid social, SEO, content syndication, webinars, and other inbound channels. Leveraging AI tools for optimisation, personalisation, predictive insights, and performance acceleration. Incorporating emerging search and GEO techniques to strengthen visibility across traditional and AI-driven search environments. Running structured experimentation, including A/… Advanced understanding of digital channels, including SEO, paid media, Google platforms, programmatic, and content syndication. A data-driven mindset and confidence in analysing complex performance metrics to drive recommendations. Curiosity and enthusiasm for leveraging AI tools and adopting new optimisation methods. Experience running structured testing programmes and improving ...

manageable chunks . Develop and maintain standard templates for selling lending products. Define workflows for users and provide managerial overviews. Design and implement dashboards & performance metrics . Present internal business cases for new product functionality. Skills & Experience Required Strong documentation skills and attention to detail. Excellent client relationship ...

with sales and product teams to align marketing with business goals Organise and promote webinars, demos, and industry events to showcase our technology Monitor performance metrics, analyse data, and optimise campaigns for continuous improvement Manage external agencies and partners to deliver high-quality marketing outputs Profile Proven experience ...

hiring stakeholders Deliver compelling job adverts and recruitment marketing materials Ensure a seamless onboarding experience for new executive hires Track and report on recruitment performance metrics, identifying opportunities for improvement Manage relationships with executive search firms and professional networks where required Demonstrate strong risk awareness and adherence ...

project function. The Rewards £60,000 salary Quarterly bonus (up to 5% of salary) Annual bonus (up to 10% of salary) Clear, achievable performance metrics tied to delivery, profitability, and revenue. Leadership development and mentoring. Opportunity to play a key role in the company’s strategic growth. ...

Cyber Security/SAAS What You’ll Be Doing: Owning the support function day to day, workflows, staffing, priorities and standards. Setting and tracking performance metrics (think SLA, CSAT, first/average response times) and acting on the data. Handling escalations with empathy and pace; ensuring customers leave ...

relationships with technology suppliers, ensuring SLAs are met and driving service improvements. Continuous Improvement: Push toward CMMI Level 3 maturity, embedding structured processes and performance metrics. What We're Looking For Proven experience in IT Service Management , ideally within a transformation or complex environment. Strong knowledge of ITIL frameworks ...

relationships with technology suppliers, ensuring SLAs are met and driving service improvements. Continuous Improvement: Push toward CMMI Level 3 maturity, embedding structured processes and performance metrics. What We're Looking For Proven experience in IT Service Management , ideally within a transformation or complex environment. Strong knowledge of ITIL frameworks ...

infrastructure in both Production and Non-Production environments. Support Splunk SRE and Application teams in incident investigation and resolution. Proactively monitor system health and performance metrics. Upgrades and Change Management: Plan and execute upgrades to Splunk components. Perform pre- and post-upgrade checks and validations. Prepare documentation and submit ...