1 to 25 of 45 Remote/Hybrid Performance Metrics Jobs in the UK excluding London

service governance, and continuous improvement. You will be responsible for producing and enhancing reporting across Productivity, IAM, Hardware, Endpoint, and Collaboration services, ensuring that performance metrics, SLAs, and service health indicators are clearly understood and effectively communicated. This is an excellent opportunity for an analytical, detail-oriented professional … passionate about data-driven decision making within a complex technology landscape. Key Responsibilities SLA, KPI & Performance Reporting Build and maintain dashboards, reports, and scorecards covering SLAs, KPIs, OLAs, and operational metrics. Monitor trends to identify risks, bottlenecks, and improvement opportunities. Produce monthly and quarterly performance packs with clear ...

Power BI and CMDB specialist role typically include: * Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. * CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset … Power BI and CMDB specialist role typically include: * Data Analysis & Reporting: Developing, maintaining, and improving Power BI dashboards and reports to track IT service performance metrics, KPIs, and compliance status. * CMDB Management & Governance: Ensuring the accuracy, completeness, and integrity of the Configuration Management Database (CMDB) and linked asset ...

Experts We’re All About the People We Transform Lives We Go Beyond Tenth Revolution Group’s meritocratic culture strongly promotes and rewards strong performance from within — based on achievement, not tenure. To succeed at TRG, you must work hard, challenge yourself daily, and contribute to a high-performance … owning the day-to-day management and delivery of the contractor onboarding/compliance function worldwide. You’ll drive best in class global operational performance across several regions, ensure service excellence, and lead a dynamic global team to deliver a consistent, compliant, and high-quality experience for every ...

with well-known clients across multiple sectors. It partners closely with marketing, digital, and customer teams to deliver insight-driven strategies that improve campaign performance, customer engagement, and commercial outcomes. The business operates at the intersection of marketing analytics and customer insight, combining performance data from paid media … requires confidence working directly with stakeholders in a fast-paced, agency-style environment. THE ROLE This Marketing & Customer Analyst role focuses on analysing marketing performance and customer behaviour to generate clear, actionable insight for clients. You'll work across paid media analysis, creative effectiveness, and customer analytics, using data ...

/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First ...

/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First ...

practice for systems and data governance including development processes and documentation Reporting architecture and approaches including self-service enablement Understanding of marketing and product performance metrics and approaches.Exposure to Google Analytics and user engagement tools and testing platforms such as Contentsquare, AppsFlyer, Optimizely is highly desirable Proven understanding ...

Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre … hybrid working model, allowing the successful candidate to work onsite for four days and one day from home, provided individual service levels and performance metrics are met post-training. If you are ready to take on this challenge and grow your career in IT support, we encourage ...

days per week in office) Hours: Full-time, permanent. Monday - Friday. 35 hours per week Reporting to : Head of Data Insight and Business Performance Overview: Our client, a leading organisation in the sports sector, is seeking a skilled Business Analyst to drive business performance through data analysis … involves collecting, analysing, and visualising key business data to support strategic decisions and enhance operational efficiency. Role and Responsibilities: Data Analysis & Reporting: Analyse business performance data and create visualisations to identify trends, inform decisions, and drive performance improvements. Process Improvement: Work with teams to identify inefficiencies, implement solutions ...

Minimum of four years in technical support and three years in a leadership role. Strong background in incident and problem management, service delivery, and performance metrics such as SLAs and KPIs. Experience managing hybrid support teams and familiarity with IT service management frameworks like ITIL. Technical expertise ...

JobAs CRM Data Analyst, you will use customer and campaign data from CRM and digital channels to drive personalisation, smarter lifecycle marketing and continuous performance improvement. You will Build and maintain CRM performance dashboards in Power BI or Looker Studio to track engagement and conversion across the lifecycle … data analysis, ideally within an agency Strong SQL and Power BI skills plus experience with Python or R for modelling Excellent knowledge of CRM performance metrics, customer segmentation and attribution Great storyteller who can translate complex data into clear recommendations for non-technical teams Comfortable managing multiple projects ...

teams spanning scientific, technical, IT, and business disciplines Acting as a key point of contact for clients, stakeholders, and PMO leadership Monitoring KPIs, project performance metrics, and governance standards Driving continuous improvement initiatives to enhance delivery and processes Supporting the onboarding and mentoring of new project managers ...

This Role Exists The business is experiencing rapid growth and its salesforce platform sits at the heart of revenue generation, relationship management and performance tracking. The purpose of the role is to ensure the CRM is a true commercial growth engine - not simply a system of record. This role … sales, campaigns and events Reduce manual effort and reactive reporting through automation and insight The role will directly influence how pipeline, revenue, forecasting and performance are understood and improved across the organisation. Key Responsibilities CRM Ownership and Commercial Enablement Act as the senior owner of the CRM across ...

everyone belongs, is valued, and is connected. What You’ll Do As a Data Analyst, you’ll play a key role in improving operational performance by: Extracting and analysing data from SharePoint, Mercury, and D365 across multiple regions. Tracking SLAs and performance metrics , identifying bottlenecks and inefficiencies. ...

fast-paced, ambitious SaaS environment. Collaborate with marketing, product, and customer success teams to refine go-to-market strategies and revenue plans. Analyse performance metrics and provide actionable insights to maximise sales effectiveness. What Were Looking For: Proven Sales Manager experience in a SaaS environment experience in fleet ...

Lead product discovery and delivery, translating insights into clear roadmaps, priorities, and measurable outcomes Drive data-informed decision-making using qualitative research, experimentation, and performance metrics Collaborate closely with engineering, design, data, and commercial teams to deliver high-quality, scalable solutions Act as a senior product manager within ...

trends and competitor activity to identify opportunities and risks. Prepare and deliver compelling sales presentations, proposals, and reports. Achieve and exceed sales targets and performance metrics. Attend industry events, trade shows, and networking opportunities to raise brand awareness. Qualifications & Skills Proven experience in business development or sales, ideally with ...

Comfortable in an ever changing environment Strong Microsoft office skills, excel and powerpoint in particular Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation : Expertise in creating detailed and high-quality reports that provide insights into project status, performance ...

Comfortable in an ever changing environment Strong Microsoft office skills, excel and powerpoint in particular Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation : Expertise in creating detailed and high-quality reports that provide insights into project status, performance ...

Cyber Security Manager (SC Cleared) London, Blackpool area, Newcastle area or Glasgow - hybrid role Salary dependent on experience plus Discretionary Performance-Related Bonus 9-Day Fortnight Working Pattern Pension Scheme - Employer Contribution Typically ~27% 25 Days Annual Leave, Increasing to 30 Days with Service My client, a leading public … assigned providers, ensuring clear communication and understanding of portfolio complexities Participate in governance forums and working groups to monitor control effectiveness and provider performance Ensure compliance with relevant laws, regulations, and industry standards (e.g., GDPR, PCI DSS, NIST CSF) Influence cyber security improvements by reviewing IT/security architectures ...

documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend … VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious ...

issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior … Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Preferred: Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows. Experience in strategic planning ...

with diverse stakeholders. Experience in user research and translating user needs into actionable user stories. Strong analytical skills to assess market trends and product performance metrics. Experience working in cross-functional teams and fostering a collaborative environment. If you'd like, I can also shorten this for ATS limits ...

lifespan of infrastructure while reducing economic and environmental impacts. Through urban mining and asset recovery, we help reduce dependence on raw materials, thereby increasing performance, profit, and purpose. We operate globally with key hubs in the UK, US, Sweden, France, Germany, Australia, Japan, and Brazil. With the support … business through existing and potential customer networks Set, track, and report on sales targets aligned with company objectives Suggest actions to improve sales performance and identify growth opportunities Collaboration & Internal Support Support Global Account Directors with customer relationship management, quotations, and new business generation Attend customer meetings alongside Global ...

architecture, Help build Business strategy Guide in Org Change Management . Key responsibilities: (Up to 10, Avoid repetition) Capture, analyse, and interpret device insights (performance metrics, utilisation patterns, application usage, connected peripherals, etc.) to understand user behaviour and requirements. Conduct persona fitment analysis to map users … technology stacks based on their day-to-day tasks and usage patterns. Perform deep analysis of device usage to identify optimisation opportunities, including performance enhancements, device right-sizing, and lifecycle improvements. Develop and refine persona classification models , ensuring that personas accurately reflect user needs and support business goals. Person ...