to the above, Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests and be responsible for pro-active management of IT infrastructure through maintenance and monitoring. To perform the required function, it is essential an IT Third Line Technical Analyst has a high-level ability to work on … ability to work unsupervised on various technologies which may include: VMWare and Windows server infrastructure, MS Exchange, Office 365, SPAM Titan Email Relay, Citrix, Aruba WiFi, Veeam back-up management, NAS/SAN storage, firewalls, networking, Security audits and Webroot antivirus software. Respond to client requests within support agreement targets Provide remote desktop and server support Point of escalation … for Technical Analysts Proactivemanagement of client networks Build rapport with all new and existing clients to develop positive working relationships Co-operation to promote the development of the support team and the success of the company as a whole Call logging and regular feedback to the Service Desk Manager and Service Delivery Manager General Skills & Knowledge: A More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
/service design team. Accountable for adherence to the established processes (incl. all appropriate documentation/artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable for overall deal … cost and proactivemanagement of risk and opportunity in a deal. Support Sales Specialist in the assessment & validation of overall cost consolidation with respect to market/price benchmarks and target pricing. Collaborate and coordinate the creation of a bid response that articulates agreed win themes, Computacenter value, and the return on investment to support the client's … ensure awareness of market trends, customers' buying behaviour, and competitor threats. What you'll need Relevant experience in IT services, including 3 years in a pre-sales or solution management role in the managed service & outsourcing industry. Knowledge of pre-sales/Solution Design Processes and ownership for decision-making for complex, international IT managed services engagements. Experience of More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Marks Sattin
looking for a Service Delivery Manager to come in on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services. focusing on proactive service management across a complex heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and are looking for help to do the … days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are happy to provide application More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deliveroo
Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester and in collaboration with our third-party contact centre providers. Location Based in: Manchester Reporting … engage with function leads to identify opportunities for improvement and provide strategic recommendations to stakeholders. Your focus will be on analysing operational performance and developing insightful reports to guide management decisions, policy implementation, and performance enhancements. This role is ideal for an experienced analyst eager to make a significant impact in a dynamic, fast-paced environment. Key Responsibilities Proactive Data Analysis & Recommendations: Conduct thorough data analysis to identify operational requirements and improvement opportunities Develop actionable insights and proactive recommendations to enhance performance and optimise results in Sales, NPX, and Account Management teams Operational Support & Strategy: Support day-to-day Contact Centre operations, ensuring teams are equipped to meet monthly, quarterly, and annual objectives Provide recommendations for More ❯
aligning with defined requirements. The role will require interaction with external customers, industrypartners, and suppliers as well as coordination of the internal engineering team in line with the engineering management and project management teams. This role offers a unique opportunity to make a real impact on national security and to contribute to the future of combat aviation. If … all design and development engineering matters relating to all MFA and subsystem development Development of the design by ensuring effective implementation of the company's design review process and proactivemanagement of design review actions and non-conformance reports. This primarily concerns taking the project through manufacture, integration, test and qualification Act as the design authority for the … defining and implementing innovative engineering solutions Airborne radar design or similar aerospace and defence experience Experience of testing of complex engineering products at both component and assembly levels Configuration management and hardware traceability experience Security Clearance Please note that in order to apply for this opportunity you must be eligible for UK security clearance. Normally this is to the More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Chartered Institute of Procurement and Supply (CIPS)
with an employer contribution of 28.97% Job grade: Senior Executive Officer Contract type: Permanent Business area: MOD - Strategic Command - Defence Digital Commercial Type of role: Commercial Procurement and Contracts Management Working pattern: Flexible working, Full-time, Job share, Part-time Number of jobs available Location About the job Benefits Things you need to know Apply and further information Location … Digital Commercial is building a centre of procurement excellence, focusing on getting the best outcomes across all our contracts. We are developing a more strategic approach to supplier relationship management and implementing new ways of working that will embed good practice category management. We are committed to developing our staff, providing opportunities to develop and grow within an inclusive … successful adoption of Category Management. Key responsibilities: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive market insight which includes a coordinated monitoring of potential and existing suppliers in a strategic and dynamic way Define and run Procurement processes in line with public sector regulations More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
work, playing a key role in developing the support solution for US-procured CMC equipment. You will oversee the transition from the Dreadnought build phase to operational readiness, ensuring proactive risk management and clear communication with both internal and external stakeholders. Furthermore, as part of the role you will also be involved in: Project Management: Ensure timely … its effective maintenance and operational readiness. Knowledgeable of the UK submarine enterprise and in-service support processes. Experienced in complex engineering programmes and projects, with experience in life cycle management between concept to operational deployment. Familiar with Ministry of Defence (MoD) and US NAVSEA Standards and other compliance and implementation technical documentation. Excellent interpersonal, written, and verbal communication skills … for stakeholder engagement. Qualifications for the Senior Supportability Engineer HND or equivalent in Mechanical, Electrical, Marine, Systems, Data Management, or Mathematics. Relevant experience or certifications may be accepted in place of formal education. Actively pursuing or holding Professional Registration, with commitment to continuous development towards chartered or incorporated engineer status. Security Clearance The successful candidate must be a sole More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
aligning with defined requirements. The role will require interaction with external customers, industrypartners, and suppliers as well as coordination of the internal engineering team in line with the engineering management and project management teams. This role offers a unique opportunity to make a real impact on national security and to contribute to the future of combat aviation. If … all design and development engineering matters relating to all MFA and subsystem development Development of the design by ensuring effective implementation of the company's design review process and proactivemanagement of design review actions and non-conformance reports. This primarily concerns taking the project through manufacture, integration, test and qualification Act as the design authority for the … defining and implementing innovative engineering solutions Airborne radar design or similar aerospace and defence experience Experience of testing of complex engineering products at both component and assembly levels Configuration management and hardware traceability experience Chairing engineering review experience Security Clearance Please note that in order to apply for this opportunity you must be eligible for UK security clearance. Normally More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
storage, virtualisation, Microsoft ADDS Experience managing technical workload, including projects and BAU tasks Skilled in producing high- and low-level technical design documentation Proficient in Office365, cloud services, backup management, and datacentre/cloud environments Experience working in multi-vendor and multi-hosted datacentre setups with high availability and disaster recovery Desirable: Familiarity with architecture frameworks (e.g. TOGAF), networking … by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Futureshaper.com
for: Security Operations Center Lead (SOC Lead) for Bicycle ensuring that incidents are detected, analysed, responded to and reported effectively to protect Bicycle Therapeutics daily activities. Threat intelligence and proactive defence to predict and proactively defend against cyberattacks Proactive maintenance and continuous improvement of the Cyber Security Management System to ensure effective protection and resilience is maintained … Management and continuous improvement of the Information Security Management System that is in place. Proactive assessment of information security risks and resolution of issues as required in collaboration with Data Privacy Counsel and the Legal team. This will include 3rd party suppliers and partners lifecycle. Ensuring compliance with contemporary cybersecurity and data protection laws, regulations and standards … Qualifications Essential experience: A proven track record of cyber and information security delivery, with relevant industry or academic experience to meet the requirements of the role. Delivery within a proactive cybersecurity system where monitoring and threat intelligence drive delivery alongside great response to incidents as they emerge, including in partnership with 3rd parties. Familiar with the application of security More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Cadent Gas
our Cyber Risk Manager , you'll be at the forefront of safeguarding Cadent's digital infrastructure. This isn't just about compliance-it's about embedding a culture of proactive risk management, ensuring our systems, data, and people are protected against evolving cyber threats. You'll lead a team of analysts and work closely with IT and Cyber … practices. Cross-Functional Collaboration - Work with internal and external stakeholders, including audit and assurance teams, to ensure compliance and resilience. Continuous Improvement - Champion knowledge sharing and innovation in risk management and cyber governance. Regulatory Responsibility - Own compliance with NIS Regulations and internal governance standards. Skills and Experience Cyber Governance Expertise - Proven experience in IT risk management, control frameworks More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
Servers.com
queries from employees via dedicated phone line and inbox. Ensuring matters are dealt with to a high standard. Prepare and analyse HR data as required including monthly reporting, absence management and salary survey completion. Produce and issue contracts of employment and offer letters, ensure that eligibility documentation is provided, and copies retained. Administer and update the HR systems maintain … employee records. Support the company's attendance management procedure via proactivemanagement of sickness, i.e: chasing of certificates, ensuring that relevant paperwork is retained, monitoring long term sickness, referrals to Occupational Health, etc. Involvement in HR projects as required including employee engagement, policy and procedure review as well as organisational design/changes. Assist with onboarding and … of HR experience within a similar position, including knowledge of employment legislation. Comfortable working alone, with the ability to perform as part of a team. Excellent organisational and time management skills, with the ability to prioritise important projects. Proficiency in MS Office applications. Personal skills Solution orientated. Good forward planner Self-motivated and enthusiastic. Excellent time management skills. More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
YourRecruit
For This role requires high attention to detail and is ideally suited to an individual with utility sector experience that is process driven, customer focused, numerate and articulate with proactive time management skills. The successful candidate will be working as part of a dynamic team alongside and supported by highly skilled sector experts. At least 3 years of … experience in an analytical or process-driven role (utilities experience is a big plus). Well organised with a methodical approach to work and excellent time management skills. Excellent analytical skills with the ability to quantify and manipulate data and identify anomalies. Ability to assimilate information quickly and accurately. A customer-focused communicator with exceptional problem-solving skills. Confident More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
YourRecruit
For This role requires high attention to detail and is ideally suited to an individual with utility sector experience that is process driven, customer focused, numerate and articulate with proactive time management skills. The successful candidate will be working as part of a dynamic team alongside and supported by highly skilled sector experts. At least 3 years of … experience in an analytical or process-driven role (utilities experience is a big plus). Well organised with a methodical approach to work and excellent time management skills. Excellent analytical skills with the ability to quantify and manipulate data and identify anomalies. Ability to assimilate information quickly and accurately. A customer-focused communicator with exceptional problem-solving skills. Confident More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Acorn Group
file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with More ❯
Sevenoaks, Kent, United Kingdom Hybrid / WFH Options
The Granite Group
Set accurate reserves in line with company guidelines. Reduce indemnity spend and maximise recovery outcomes using tactical and investigative methods. Minimise hire duration through effective use of schedules and proactive file management. Support with ad-hoc projects that shape our future ways of working. What we're looking for: Persuasive, strong and confident communicator with the ability to manage More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Michael Page Finance
with colleagues internally Joint responsibility for managing the team with potential to grow the team over time. Develop, retain and motivate junior members of staff and assist in the management of the team on a day-to-day basis Lead, mentor, and act as role model for junior team members Proactively monitor and help to resolve people issues, provide … constructive input to colleagues, identify and act upon own and team training and development needs, provide support to career planning of team members Proactivemanagement of budgets, fees targets, WIP and debtors Advising on an array of practice queries when necessary Act as one of two main points of contact within the office for clients, keeping them informed … Have proven experience of working in a practice environment Experience in managing a client portfolio Have a proven track record of establishing and maintaining strong client relationships Have a proactive approach to problem-solving and delivering client solutions Be a motivated individual and able to work alone or as part of a team The ability to take responsibility and More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
from the outset. This role will provide a great opportunity tomanage projects within the IT Portfolio (a mix of technical and non-technical work packages) using an agreed project management methodology and adhering to the USS Change Model For assigned projects, deliver through the recognised and agreed lifecycle to baselined time, cost & quality What you will be doing As … for, then please apply, regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Strong knowledge of project management principles, governance, and risk control Industry-recognised project management certification or accreditation Experience in business and IT change projects as part of a project team Skilled in planning … by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯