1st Line Support Engineer
- Hiring Organisation
- Roc Technologies
- Location
- Thatcham, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution wherever possible. Normal Hours of Work:Monday … Hyper-V, SCVMM, SQL Server, clustering Networking or cloud certifications Key Attributes Customer-focused with a commitment to service excellence Strong analytical and problem-solving skills Ability to work independently and as part of a team Highly organised with excellent attention to detail Proactive and eager to learn ...