london, south east england, united kingdom Hybrid / WFH Options
Stax - Deeptech Talent
About the Role Stax Recruitment is partnering with a fast-growing global SaaS client to appoint a Senior Director of ProductOperations , a pivotal role at the heart of their product organization. This isn’t a coordination role. This is a leadership position for someone who builds systems from ambiguity , creates structure at scale , and … treats internal operations like a product —delivering clarity, accountability, and quality across a distributed product and engineering team. You’ll drive how the product organization operates—defining end-to-end rhythms, optimizing cross-functional execution, and ensuring everything shipped aligns with product vision, business goals, and customer needs. Operating within a … across global time zones; UK-based is strongly preferred to align with core collaboration windows Experience with or strong enthusiasm for AI-native workflows and how they can streamline operations Why This Role This is a rare opportunity to define the operating system of a modern, AI-forward product company—without resorting to heavyweight process or top More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Stax - Deeptech Talent
About the Role Stax Recruitment is partnering with a fast-growing global SaaS client to appoint a Senior Director of ProductOperations , a pivotal role at the heart of their product organization. This isn’t a coordination role. This is a leadership position for someone who builds systems from ambiguity , creates structure at scale , and … treats internal operations like a product —delivering clarity, accountability, and quality across a distributed product and engineering team. You’ll drive how the product organization operates—defining end-to-end rhythms, optimizing cross-functional execution, and ensuring everything shipped aligns with product vision, business goals, and customer needs. Operating within a … across global time zones; UK-based is strongly preferred to align with core collaboration windows Experience with or strong enthusiasm for AI-native workflows and how they can streamline operations Why This Role This is a rare opportunity to define the operating system of a modern, AI-forward product company—without resorting to heavyweight process or top More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Stax - Deeptech Talent
About the Role Stax Recruitment is partnering with a fast-growing global SaaS client to appoint a Senior Director of ProductOperations , a pivotal role at the heart of their product organization. This isn’t a coordination role. This is a leadership position for someone who builds systems from ambiguity , creates structure at scale , and … treats internal operations like a product —delivering clarity, accountability, and quality across a distributed product and engineering team. You’ll drive how the product organization operates—defining end-to-end rhythms, optimizing cross-functional execution, and ensuring everything shipped aligns with product vision, business goals, and customer needs. Operating within a … across global time zones; UK-based is strongly preferred to align with core collaboration windows Experience with or strong enthusiasm for AI-native workflows and how they can streamline operations Why This Role This is a rare opportunity to define the operating system of a modern, AI-forward product company—without resorting to heavyweight process or top More ❯
london, south east england, united kingdom Hybrid / WFH Options
Branch Tech
Job Title: Technical Integration Manager Location: London Department: Product/Technology About the Opportunity My client is a rapidly growing SaaS business delivering a no-code orchestration platform designed to help B2B businesses streamline integrations, automate workflows, and innovate at speed — all without writing code. They’re operating at the forefront of product automation, helping clients … a Technical Integration Manager with a strong logical mindset and an eye for detail. This is a hands-on, cross-functional role that sits at the intersection of product, technology, and client delivery. The successful candidate will be responsible for supporting key client onboarding, shaping how integrations are configured, and building workflow automations using the platform’s no … Sales to ensure seamless transitions from pre-sales through to full adoption Candidate Profile Essential Experience 2+ years in a technical role (e.g. integrations, technical support, productoperations, SaaS onboarding) Strong logical reasoning and technical problem-solving skills Understanding of how APIs function and how systems connect Experience with no-code/low-code tools or workflow More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Branch Tech
Job Title: Technical Integration Manager Location: London Department: Product/Technology About the Opportunity My client is a rapidly growing SaaS business delivering a no-code orchestration platform designed to help B2B businesses streamline integrations, automate workflows, and innovate at speed — all without writing code. They’re operating at the forefront of product automation, helping clients … a Technical Integration Manager with a strong logical mindset and an eye for detail. This is a hands-on, cross-functional role that sits at the intersection of product, technology, and client delivery. The successful candidate will be responsible for supporting key client onboarding, shaping how integrations are configured, and building workflow automations using the platform’s no … Sales to ensure seamless transitions from pre-sales through to full adoption Candidate Profile Essential Experience 2+ years in a technical role (e.g. integrations, technical support, productoperations, SaaS onboarding) Strong logical reasoning and technical problem-solving skills Understanding of how APIs function and how systems connect Experience with no-code/low-code tools or workflow More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Branch Tech
Job Title: Technical Integration Manager Location: London Department: Product/Technology About the Opportunity My client is a rapidly growing SaaS business delivering a no-code orchestration platform designed to help B2B businesses streamline integrations, automate workflows, and innovate at speed — all without writing code. They’re operating at the forefront of product automation, helping clients … a Technical Integration Manager with a strong logical mindset and an eye for detail. This is a hands-on, cross-functional role that sits at the intersection of product, technology, and client delivery. The successful candidate will be responsible for supporting key client onboarding, shaping how integrations are configured, and building workflow automations using the platform’s no … Sales to ensure seamless transitions from pre-sales through to full adoption Candidate Profile Essential Experience 2+ years in a technical role (e.g. integrations, technical support, productoperations, SaaS onboarding) Strong logical reasoning and technical problem-solving skills Understanding of how APIs function and how systems connect Experience with no-code/low-code tools or workflow More ❯
account, basic how do I?) with clear steps and links to selfserve content. Deep investigation: Reproduce customerreported issues in controlled environments; analyse logs; isolate root causes (website vs. product) before escalation. Evidencerich bugs: Create clear Jira tickets with: customer summary, steps to reproduce, environment details (OS/version, app version, proxies/VPN, project settings), expected vs. actual … . Documentation & deflection: Create/maintain help articles, troubleshooting trees, and macros; measure impact on deflection and repeatcontact rates. Pattern reporting: Track recurring themes and edge cases; brief Product/Engineering on volume, severity, and proposed mitigations (doc change, UX tweak, or bug). Release support & QA: Smoketest new builds; exercise highrisk areas and top customer workflows; flag … learning. We prize curiosity, feedback, and continuous improvement - no drama, no blame - just tight loops, clear ownership, and steady progress. Learn technical SEO, QA practices, and productoperations in a realworld setting. How to apply Please emailcareers@sitebulb.comwith your CV, links to any relevant professional social media, and: an explanation of what interests you about the job More ❯
london, south east england, united kingdom Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client Operations Analyst Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client Operations Analyst is responsible … to maintain professional and proactive client relationships. A financial background and an understanding of financial instruments, transactions, and regulatory reporting requirements would be desirable. However, we also encourage product support professionals from a FinTech or RegTech background, as well as strong graduates seeking their first professional role, to apply. Key Responsibilities Serve as the first point of contact … for BAU client requests: triage, prioritise, and escalate issues as needed. Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues. Maintain ongoing client relationships through regular communications, updates, and calls. Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues. Execute operational processes, including running and validating BAU pipelines or other More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client Operations Analyst Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client Operations Analyst is responsible … to maintain professional and proactive client relationships. A financial background and an understanding of financial instruments, transactions, and regulatory reporting requirements would be desirable. However, we also encourage product support professionals from a FinTech or RegTech background, as well as strong graduates seeking their first professional role, to apply. Key Responsibilities Serve as the first point of contact … for BAU client requests: triage, prioritise, and escalate issues as needed. Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues. Maintain ongoing client relationships through regular communications, updates, and calls. Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues. Execute operational processes, including running and validating BAU pipelines or other More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client Operations Analyst Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client Operations Analyst is responsible … to maintain professional and proactive client relationships. A financial background and an understanding of financial instruments, transactions, and regulatory reporting requirements would be desirable. However, we also encourage product support professionals from a FinTech or RegTech background, as well as strong graduates seeking their first professional role, to apply. Key Responsibilities Serve as the first point of contact … for BAU client requests: triage, prioritise, and escalate issues as needed. Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues. Maintain ongoing client relationships through regular communications, updates, and calls. Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues. Execute operational processes, including running and validating BAU pipelines or other More ❯
london, south east england, united kingdom Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client Operations Specialist Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client Operations Specialist is responsible … to maintain professional and proactive client relationships. A financial background and understanding of financial instruments, transactions, and regulatory reporting requirements would be highly desirable, however we also encourage product support professionals from a FinTech or RegTech background to apply. Key Responsibilities Serve as the first point of contact for BAU client requests: triage, prioritise, and escalate issues as … needed. Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues. Maintain ongoing client relationships through regular communications, updates, and calls. Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues. Execute operational processes, including running and validating BAU pipelines or other routine tasks, according to defined procedures. Monitor SLA compliance and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client Operations Specialist Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client Operations Specialist is responsible … to maintain professional and proactive client relationships. A financial background and understanding of financial instruments, transactions, and regulatory reporting requirements would be highly desirable, however we also encourage product support professionals from a FinTech or RegTech background to apply. Key Responsibilities Serve as the first point of contact for BAU client requests: triage, prioritise, and escalate issues as … needed. Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues. Maintain ongoing client relationships through regular communications, updates, and calls. Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues. Execute operational processes, including running and validating BAU pipelines or other routine tasks, according to defined procedures. Monitor SLA compliance and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Novatus Global
do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. The Role: Client Operations Specialist Function: Product Operations. Location: London HQ Hybrid working and flexible hours: 4 days in the office and 1 WFH. The Client Operations Specialist is responsible … to maintain professional and proactive client relationships. A financial background and understanding of financial instruments, transactions, and regulatory reporting requirements would be highly desirable, however we also encourage product support professionals from a FinTech or RegTech background to apply. Key Responsibilities Serve as the first point of contact for BAU client requests: triage, prioritise, and escalate issues as … needed. Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues. Maintain ongoing client relationships through regular communications, updates, and calls. Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues. Execute operational processes, including running and validating BAU pipelines or other routine tasks, according to defined procedures. Monitor SLA compliance and More ❯